Planned Parenthood - Castor Ave. Health Center

3.0
137 reviews
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Business Details

8210 Castor Ave, Philadelphia, PA
19152, United States
(215) 745-5966
https://www.plannedparenthood.org/health-center/pennsylvania/philadelphia/19152/castor-ave-health-center-2512-91460?utm_campaign=castor-ave-health-center&utm_medium=referral&utm_source=yext

About

Reproductive Health ClinicMedical CenterPlanned Parenthood
Visit the Planned Parenthood health center in Philadelphia, PA for emergency contraception (morning after pill), pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Castor Ave. Health Center
8210 Castor Ave, Philadelphia, PA
19152, United States

Hours

Reviews

3.0
137 reviews
5 stars
54
4 stars
14
3 stars
8
2 stars
3
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff varies widely; while some customers praised the kindness and professionalism of the staff, others reported rudeness and unhelpfulness.

Wait Times

Many customers expressed frustration with long wait times for appointments, often exceeding expectations.

Customer Service

Numerous reviews highlighted poor customer service, particularly regarding phone communication and appointment scheduling.

Cleanliness and Environment

Some customers appreciated the cleanliness of the facility, while others noted issues with privacy and noise during appointments.

Affordability

Several reviews mentioned concerns about high costs for services, especially for those paying out of pocket.
  • NV
    Nicholle Valines
    Nov 19, 2025
    5.0
    From the secretary to the doctor, everyone was so nice and sweet. All my questions were answered and my worries calmed. Thank you, thank you!!!
  • YM
    Y Matias
    Nov 5, 2025
    1.0
    Patient advocacy is non-existent
  • SS
    Sbel
    Aug 12, 2025
    4.0
    Nice staff. Clean building. Bit invasive questions, but I assume they are for funding and study purposes, so 🤷. Easy scheduling tho!
  • ML
    Maria Lemus
    Aug 5, 2025
    5.0
    I’ve been to most planned parenthood’s in the area and I make the drive to this one specifically bc how nice the staff is and how they address all my concerns in one visit! :)
  • LD
    Lynn Dao
    Jul 25, 2025
    5.0
    Visited for some routine testing/screening and everyone from receptionist to nurse and nurse practitioner were extremely warm, efficient and professional. I came on a Tuesday afternoon and waited for only a few minutes. The entire appointment took probably a half hour. I feel badly for the other reviewers who had a bad experience here because I could not have envisioned a better one. They made me feel very valued as a patient, thank you!
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Frequently Asked Questions About Planned Parenthood - Castor Ave. Health Center

What health services are offered at the Planned Parenthood - Castor Ave. Health Center?

The center provides emergency contraception, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Where is the Planned Parenthood - Castor Ave. Health Center located?

It is located at 8210 Castor Ave, Philadelphia, PA 19152, US.