Business Details
About
Reproductive Health ClinicMedical Center
Visit the Planned Parenthood health center in Philadelphia, PA for emergency contraception (morning after pill), pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
Location
Planned Parenthood - Castor Ave. Health Center
8210 Castor Ave, Philadelphia, PA
19152, United States
Hours
Reviews
3.0
138 reviews
5 stars
54
4 stars
14
3 stars
8
2 stars
3
1 star
59
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff is mixed; while some customers praised the kindness and professionalism of the staff, others reported rudeness and unhelpfulness, particularly from front desk personnel.
Wait Times
Many customers expressed frustration with long wait times, both for appointments and on the phone, often exceeding expectations.
Cleanliness and Environment
The facility is generally described as clean, but some reviews mentioned concerns about privacy and the handling of sensitive information.
Appointment Scheduling
Customers reported difficulties in scheduling appointments, with some experiencing issues with being turned away for being late, despite long wait times.
Service Quality
Experiences with service quality varied widely; while some had positive interactions and felt well cared for, others reported feeling dismissed and dissatisfied with their care.
- NVNicholle Valines5 days ago5.0From the secretary to the doctor, everyone was so nice and sweet. All my questions were answered and my worries calmed. Thank you, thank you!!!
- YMY MatiasNov 5, 20251.0Patient advocacy is non-existent
- SSSbelAug 12, 20254.0Nice staff. Clean building. Bit invasive questions, but I assume they are for funding and study purposes, so 🤷. Easy scheduling tho!
- MLMaria LemusAug 5, 20255.0I’ve been to most planned parenthood’s in the area and I make the drive to this one specifically bc how nice the staff is and how they address all my concerns in one visit! :)
- LDLynn DaoJul 25, 20255.0Visited for some routine testing/screening and everyone from receptionist to nurse and nurse practitioner were extremely warm, efficient and professional. I came on a Tuesday afternoon and waited for only a few minutes. The entire appointment took probably a half hour. I feel badly for the other reviewers who had a bad experience here because I could not have envisioned a better one. They made me feel very valued as a patient, thank you!
Frequently Asked Questions About Planned Parenthood - Castor Ave. Health Center
What health services are offered at the Planned Parenthood - Castor Ave. Health Center?
The center provides emergency contraception, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
Where is the Planned Parenthood - Castor Ave. Health Center located?
It is located at 8210 Castor Ave, Philadelphia, PA 19152, US.
What are the operating hours of the Planned Parenthood - Castor Ave. Health Center?
The center is open Monday and Wednesday from 9:00 AM to 5:00 PM, Tuesday and Thursday from 10:00 AM to 6:00 PM, and Friday and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Is the Planned Parenthood - Castor Ave. Health Center open on holidays?
No, the center is closed on major holidays including November 27, December 24 and 25, January 1 and 19, May 25, June 19, July 4, and September 7.
How can I contact the Planned Parenthood - Castor Ave. Health Center?
You can reach them by phone at +1 215-745-5966 or visit their website for more information.
What languages are supported at the Planned Parenthood - Castor Ave. Health Center?
Services are provided in English.
What nearby facilities can I find near the Planned Parenthood - Castor Ave. Health Center?
Nearby, you can find SDA Brazilian Church, Wawa convenience store, and Farrell Elementary School.
Are there public transportation options near the Planned Parenthood - Castor Ave. Health Center?
Yes, the Southeastern Pennsylvania Transportation Authority-Bells Corner Loop bus station is close by, facilitating easy access to the center.
What food and drink options are near the Planned Parenthood - Castor Ave. Health Center?
Nearby options include Wawa convenience store and Hana Hawaiian BBQ restaurant for refreshments and meals.
Are there any nearby medical or health-related services near the Planned Parenthood - Castor Ave. Health Center?
Yes, Cassidy Medical, a medical supply and pharmacy, and MIDTOWN HOME HEALTH CARE LLC are close to the health center.