Rude shows no compassion to some people who have serious health issues and need their medication‘s. They will hang up the phone on you not answer and think everything is a joke when you come in, they stand in the back, laughing and staring at you. It’s not funny they don’t know what someone’s illness is until they find out how they really feel. Maybe they will have some compassion. They’re all young kids and think everything is funny is not. They play on the phone hang up on you. It’s really rude. I had to call from my work phone and they still hung up the phone laughing. It should not be that many kids in the back working it needs to be more pharmacist and older people or managers One time I was given the wrong medication due to the young person at the front not confirming my home address when I got back he got angry with me
LF
look what I found
Jan 2, 2026
1.0
I was with my son in the ER he has virus after long time in the ER we checked out his little brother was with us too I walked inside the pharmacy the first pick up window from the left the blonde hair lady said the doctor didn't send the medicine she said I will work on that I said ok I went to my son outsideI the pharmacy we came back from the restaurant I ask her is it ready she said not yet but almost to be ready this pharmacist came to the door she was moving some notes or changing the she took time she done she went back inside she took her shoulder bag and put her clothes on and she left the medicine was ready my two son was laying down on the seats really tired the other lady pharmacist next to the one left she knows we tired we wait for long time she never call us my son suffering from the cancer and the virus he has his little brother was with us from long time in ER all we wait on the chairs suffering the lady was left without even telling your drug is ready on the table she did that by intention finally I felt I was done from waiting I walked to the second window where this lady seating the drug was behind her I saw that I said why u never call me she answered its loud she call but the noise loud . she never call me because the pharmacy is so small I don't know what is the goal they want reach they satisfied when making other suffer
BM
Behrad Moniri
Sep 30, 2025
5.0
Recieving the best care possible here.
RD
Reilly Dever
Sep 15, 2025
1.0
Terrible pharmacy. Extremely uneducated and unprofessional. Today I called in regarding a prescription of mine and was unfortunate enough to have spoken with Jess. Not sure who or what Jess is or does. The attitude and tone is not something I’ve expected or experienced with PENN before. Her manner is not one that belongs in a hospital “helping” people. Having questions about my prescription she became quickly irritable and unpleasant. I hope I never have to use this pharmacy. Please learn how to help and wait on your patients.
MJ
Midori Newlin Jr
Sep 8, 2025
2.0
I have no choice but to come here to get my scripts. I never had a problem filling my scripts here in the past, it’s just different now. Most of the people I have had to deal with are so rude! I get a 3 month supply of my heart meds and no one even noticed that I was given medication that was 20mg more than what I normally take! The mistake wasn’t found until I put in a refill. So I went 3 months of taking the wrong dosage!!!
Today’s visit I called to make sure the script was in and checked to see how long it would be to fill. The young lady that answered the phone was so rude and when I came to get my scripts she never even put them through!!! Alobo took very good care of me when I got there though. He was even shocked that things weren’t corrected in the system, he called me for my meds, looked at them and then had to turn back around because they didn’t follow the instructions! So thanks to him I got all of my medication today!
Frequently Asked Questions About Perelman Center for Advanced Medicine Outpatient Pharmacy
What are the operating hours of the Perelman Center for Advanced Medicine Outpatient Pharmacy?
The pharmacy is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is the Perelman Center for Advanced Medicine Outpatient Pharmacy located?
It is located at 3400 Civic Center Blvd., 1st Floor, West Pavilion, Philadelphia, PA 19104, USA.
How can I contact the Perelman Center for Advanced Medicine Outpatient Pharmacy?
You can reach the pharmacy by phone at +1 215-662-6260.
Does the Perelman Center for Advanced Medicine Outpatient Pharmacy accept cash-only payments?
No, the pharmacy does not require cash-only payments.
Is there information available about COVID-19 protocols at the pharmacy?
Yes, COVID-19 information can be found at https://www.pennmedicine.org/coronavirus.
Where can I find more details about Penn pharmacy locations?
More information is available at https://www.pennmedicine.org/for-patients-and-visitors/find-a-program-or-service/pharmacy.
What nearby medical centers are close to the pharmacy?
Nearby medical centers include the Rena Rowan Breast Center and the Jordan Center for Gynecologic Cancers, both specializing in oncology and gynecology.
Are there rehabilitation services near the Perelman Center for Advanced Medicine Outpatient Pharmacy?
Yes, Penn Physical Medicine and Rehabilitation Perelman offers physical therapy services nearby.
What dining options are available near the pharmacy?
Jimmy John's, a fast food restaurant and sandwich shop, is located nearby for quick meals.
Can I find neurological services close to the Perelman Center for Advanced Medicine Outpatient Pharmacy?
Yes, the Penn Neuroscience Center - Neurosurgery is nearby, providing neurologist and hospital services.