Perelman Center for Advanced Medicine Outpatient Pharmacy

Reviews

• BM

  Behrad Moniri

  Sep 30, 2025
  5.0
  Recieving the best care possible here.
• RD

  Reilly Dever

  Sep 15, 2025
  1.0
  Terrible pharmacy. Extremely uneducated and unprofessional. Today I called in regarding a prescription of mine and was unfortunate enough to have spoken with Jess. Not sure who or what Jess is or does. The attitude and tone is not something I’ve expected or experienced with PENN before. Her manner is not one that belongs in a hospital “helping” people. Having questions about my prescription she became quickly irritable and unpleasant. I hope I never have to use this pharmacy. Please learn how to help and wait on your patients.
• MJ

  Midori Newlin Jr

  Sep 8, 2025
  2.0
  I have no choice but to come here to get my scripts. I never had a problem filling my scripts here in the past, it’s just different now. Most of the people I have had to deal with are so rude! I get a 3 month supply of my heart meds and no one even noticed that I was given medication that was 20mg more than what I normally take! The mistake wasn’t found until I put in a refill. So I went 3 months of taking the wrong dosage!!! Today’s visit I called to make sure the script was in and checked to see how long it would be to fill. The young lady that answered the phone was so rude and when I came to get my scripts she never even put them through!!! Alobo took very good care of me when I got there though. He was even shocked that things weren’t corrected in the system, he called me for my meds, looked at them and then had to turn back around because they didn’t follow the instructions! So thanks to him I got all of my medication today!
• SB

  Stacey Bachetti

  Sep 5, 2025
  1.0
  I really do not understand how you can schedule someone’s appointment at 8:00am, tell them to be there 15 minutes before 8:00am for maintenance chemo treatment and then when we arrive still have to wait for over two hours for the treatment. The excuse: “Well, we are at the mercy of pharmacy.” Pharmacy?? This is one of the most highly qualified, skilled, and with the most highly rated professionals and we are lucky to have that here in Philadelphia. Yet, pharmacy is the reason that patients have to wait over two hours for medication?? It’s insulting, and quite frankly a BS excuse to Penn Medicine. What a disgrace for patience who come from all over, make arrangements to be on time, perhaps even staying in a hotel so that they arrive at the time of their appointment, just to hurry up and wait. For Pharmacy. A disgrace for such a highly reputable hospital. GET better!!
• SS

  Stephanie

  Jun 16, 2025
  1.0
  If I could give zero stars, I would. This is by far the worst pharmacy I’ve ever dealt with. They don’t fill prescriptions unless you call to remind them, and even then, it can take hours because they’re constantly backed up. When you finally go to pick up your medications, there’s almost always one missing—either because it was overlooked or not filled at all. Getting in touch with someone is nearly impossible. The phone just rings endlessly, and when someone does answer, the call quality is so poor they usually can’t hear you and end up hanging up. To make matters worse, you have to pay for parking just to pick up your prescription. Although the first 45 minutes are free, the lines are so long or there’s always an issue that I often end up going over that time limit. Avoid this pharmacy if you can. The frustration simply isn’t worth it.

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