Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being professional, friendly, and accommodating during their visits.
Efficiency
Customers frequently noted the quick service and efficient processes, with many being seen promptly and in a timely manner.
Wait Times
While many reviews highlighted quick service, several customers expressed frustration with long wait times, particularly for initial check-ins.
Doctor Interactions
Feedback on doctors was mixed; while some patients had positive experiences, others reported feeling dismissed or dissatisfied with the attentiveness of certain doctors.
Customer Service
Overall, customer service was rated positively, though there were isolated complaints about rudeness from some staff members.
ST
Stephanie Tucker
Nov 10, 2025
5.0
The facility was clean, and comfortable. The wait time was minimal, and all of the staff were very friendly.
KB
Keena Boo
Nov 10, 2025
5.0
They were very helpful from the moment I stepped in the door shamira was very polite & Josette help me to the back to take my drug test for my job she was very helpful gave me all the instructions and showed me where everything was I love how welcoming everyone was.
ST
Samara Talipova
Nov 8, 2025
4.0
I've been to this place twice, the girls processed the paperwork quickly, and a girl named Michelle took the test quickly with a smile.🌸
GO
Gorgonio Olivo
Oct 27, 2025
5.0
I went to do a simple drug screening and I was in & out is less then 15 minutes maybe less. It went quick. The procedure was so simple the consent was sent through text where you fill & sign took 5 minutes, sat down and waited 2 minute’s they call me in consent for the procedure did my thing 5 minutes and sign off 3 minute’s and I was done.
AS
alyssa scalen
Oct 27, 2025
1.0
doctor was not attentive or willing to listen at all and treated as if everyone was just trying to get out of work rather than actually injured. was in the room with me for less than a minute when i had a serious injury with many questions and that were left unanswered
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on Thanksgiving (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026). It has reduced hours on Christmas Eve (Dec 24, 2025) from 8:00 AM to 3:00 PM.
Does Concentra Urgent Care accept insurance and payment cards?
Yes, payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I access Concentra Urgent Care if I have mobility challenges?
Yes, Concentra Urgent Care has a wheelchair accessible entrance to accommodate customers with mobility challenges.
Where is Concentra Urgent Care located?
It is located at 2804 Southampton Rd., Philadelphia, PA 19154, USA.
How can I contact Concentra Urgent Care?
You can call Concentra Urgent Care at +1 215-677-0930 or visit their website at https://www.concentra.com/urgent-care-centers/pennsylvania/philadelphia/far-northeast-philadelphia-urgent-care/.
What nearby fitness centers can I visit before or after my appointment at Concentra Urgent Care?
Nearby gyms include FBE Gym and Fitness By Erica, which are great options if you want to maintain or improve your physical health surrounding your care.
Are there local chiropractic centers near Concentra Urgent Care for complementary care?
Yes, Academy Injury & Health Center, Academy Injury and Health Chiropractic, and Academy Injury Health Center are nearby chiropractic care providers you might consider.
What nearby businesses might be helpful for someone visiting Concentra Urgent Care?
Nearby businesses such as Idn Hardware Sales, Bock and Sons Inc., and this location’s associated printing and marketing services can support a variety of personal and professional needs.