Concentra Urgent Care

3.8
1242 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • Wheelchair accessible entranceAvailable

Location

Concentra Urgent Care
2804 Southampton Rd., Philadelphia, PA
19154, United States

Hours

Reviews

3.8
1,242 reviews
5 stars
757
4 stars
104
3 stars
56
2 stars
67
1 star
258

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being professional, friendly, and accommodating during their visits.

Efficiency

Customers frequently noted the quick service and efficient processes, with many being seen promptly and in a timely manner.

Wait Times

While many reviews highlighted quick service, several customers expressed frustration with long wait times, particularly for initial check-ins.

Doctor Interactions

Feedback on doctors was mixed; while some patients had positive experiences, others reported feeling dismissed or dissatisfied with the attentiveness of certain doctors.

Customer Service

Overall, customer service was rated positively, though there were isolated complaints about rudeness from some staff members.
  • ST
    Stephanie Tucker
    Nov 10, 2025
    5.0
    The facility was clean, and comfortable. The wait time was minimal, and all of the staff were very friendly.
  • KB
    Keena Boo
    Nov 10, 2025
    5.0
    They were very helpful from the moment I stepped in the door shamira was very polite & Josette help me to the back to take my drug test for my job she was very helpful gave me all the instructions and showed me where everything was I love how welcoming everyone was.
  • ST
    Samara Talipova
    Nov 8, 2025
    4.0
    I've been to this place twice, the girls processed the paperwork quickly, and a girl named Michelle took the test quickly with a smile.🌸
  • GO
    Gorgonio Olivo
    Oct 27, 2025
    5.0
    I went to do a simple drug screening and I was in & out is less then 15 minutes maybe less. It went quick. The procedure was so simple the consent was sent through text where you fill & sign took 5 minutes, sat down and waited 2 minute’s they call me in consent for the procedure did my thing 5 minutes and sign off 3 minute’s and I was done.
  • AS
    alyssa scalen
    Oct 27, 2025
    1.0
    doctor was not attentive or willing to listen at all and treated as if everyone was just trying to get out of work rather than actually injured. was in the room with me for less than a minute when i had a serious injury with many questions and that were left unanswered

Frequently Asked Questions About Concentra Urgent Care

What types of occupational health services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the regular operating hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.