Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
1,256 reviews
5 stars
766
4 stars
106
3 stars
57
2 stars
68
1 star
259
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
While many customers praised the staff for being friendly and professional, there were notable complaints about the rudeness of certain doctors, particularly Dr. Raksha Trivedi, who was described as dismissive and unprofessional.
Wait Times
Several reviews highlighted long wait times, with some customers experiencing waits of over an hour, which detracted from their overall experience.
Customer Service
The reception and customer service received mixed reviews; while some found the staff helpful and courteous, others reported instances of rudeness, particularly towards non-English speakers.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to the customer experience.
Efficiency
Many customers appreciated the quick service and efficiency in processing paperwork and appointments, with several noting they were in and out in a timely manner.
- DWDerek Wilderstern1 day ago5.0My experience was great. I signed in and in about 5 minutes i was taken back. Brittany was very pleasant and polite.
- TWTremayne WilliamsJan 5, 20265.0Nurse was very professional, Happy, and amazingly beautiful!!!!!
- CBChris BeyDec 23, 20253.0The staff was very nice and professional the doctor on the other hand was very rude and seemed like she was having a bad day and we all have bad days but it felt like she was taking it out on everybody she was around .
- MJmike jonesDec 23, 20255.0My visit was great and the front desk nurse was very friendly and kind.
- FFFaithDec 15, 20254.0I walked in for an appointment for a test. The receptionist kindly checked me in although I arrived close to closing time. She took time to answer my questions. Another young lady came out but did her best to respond well. She gave me the instructions before and after the test. The facility was clean and service was quick.
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on Thanksgiving (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026). It has reduced hours on Christmas Eve (Dec 24, 2025) from 8:00 AM to 3:00 PM.
Does Concentra Urgent Care accept insurance and payment cards?
Yes, payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I access Concentra Urgent Care if I have mobility challenges?
Yes, Concentra Urgent Care has a wheelchair accessible entrance to accommodate customers with mobility challenges.
Where is Concentra Urgent Care located?
It is located at 2804 Southampton Rd., Philadelphia, PA 19154, USA.
How can I contact Concentra Urgent Care?
You can call Concentra Urgent Care at +1 215-677-0930 or visit their website at https://www.concentra.com/urgent-care-centers/pennsylvania/philadelphia/far-northeast-philadelphia-urgent-care/.
What nearby fitness centers can I visit before or after my appointment at Concentra Urgent Care?
Nearby gyms include FBE Gym and Fitness By Erica, which are great options if you want to maintain or improve your physical health surrounding your care.
Are there local chiropractic centers near Concentra Urgent Care for complementary care?
Yes, Academy Injury & Health Center, Academy Injury and Health Chiropractic, and Academy Injury Health Center are nearby chiropractic care providers you might consider.
What nearby businesses might be helpful for someone visiting Concentra Urgent Care?
Nearby businesses such as Idn Hardware Sales, Bock and Sons Inc., and this location’s associated printing and marketing services can support a variety of personal and professional needs.