Concentra Urgent Care

3.7
1537 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
7000 Holstein Ave, Philadelphia, PA
19153, United States

Hours

Reviews

3.7
1,537 reviews
5 stars
867
4 stars
161
3 stars
90
2 stars
89
1 star
330

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive throughout their visits.

Wait Times

Several reviews mentioned long wait times, with some customers expressing frustration over delays despite having scheduled appointments.

Cleanliness and Organization

The facility was frequently described as clean and well-organized, contributing to a positive experience for many visitors.

Mixed Experiences

While many had positive interactions, some reviews highlighted negative experiences with specific staff members, indicating inconsistency in service quality.
  • BC
    Benjamin Cameron
    Jan 6, 2026
    5.0
    The facility was managed very well and the staff was very friendly and professional. The Nurse Practitioner was very helpful and professional as well made me feel comfortable.
  • MM
    melanie munda
    Jan 5, 2026
    5.0
    Friendly staff and understanding environment especially during the holidays where there was a lot of foot traffic.
  • SM
    sakinah muhammad
    Jan 5, 2026
    5.0
    Everyone was pleasant, service was fast, and my med tech was very informative, explaining what was going to happen during my visit step by step. The doctor was pleasant and didn’t talk at me but with me .
  • B
    •{Blue•Butterfly}•
    Jan 5, 2026
    1.0
    First waited at the lobby for 15 minutes. Also that time I was the only one waiting at lobby. So then they called me for my height weight and measure blood pressure and oxygen by a MA. I was asked to wait in another room while I waited for the physician. I waited there for 27 minutes. Could you please explain why this was necessary and what was the reason for calling me so early for my vitals? They are always very unprofessional. But unfortunately I have to go there again and again. The management should find out how to support individual very smoothly and time consuming with better professional manner.
  • MP
    Mrs Tihesha Pugh
    Dec 29, 2025
    2.0
    Staff at front desk were good. Nurse that took my vitals was good. System froze after completing 3 out of 4 pages of paperwork and had to start all over. Wait time was crazy even though there was only one person waiting when I came in. I only went because I’m starting a new job and they requested that I go to this location to have forms filled out. After going to the back, the doctor made a big deal about my medical history and said she had concerns and made it seem like my primary doctor and all the specialist that I see don’t know how to do their jobs. When she’s the one that doesn’t know everything I’ve been through and why my health has been cleared. She then gave me a form and said I had to have my primary or specialist fill it out before she would complete the form my new employer needs. I was there for over 2 hours for her to tell me to go my primary then come back. I could’ve just made an appointment with my primary to have the forms filled out and not waste 2 hours of my day.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 7000 Holstein Ave, Philadelphia, PA 19153, US.