Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Concentra Urgent Care
5800 Ridge Ave, Suite 234, Philadelphia, PA
19128, United States
Hours
Reviews
3.7
333 reviews
5 stars
185
4 stars
30
3 stars
29
2 stars
12
1 star
77
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and efficient, although some reported rude behavior from front desk personnel.
Wait Times
Numerous reviews highlighted long wait times, with some customers experiencing waits of over three hours, leading to frustration.
Facility Conditions
Several customers noted that the facility appeared unclean or in need of modernization, impacting their overall experience.
Customer Service
While many appreciated the courteous service from medical staff, there were complaints about the receptionists being rude or dismissive.
Overall Experience
Experiences varied widely, with some customers expressing satisfaction and others feeling disappointed due to long waits and staff attitudes.
- KHKeith Haze3 days ago5.0Mrs Henderson was great. She was patient and kind. She went above and beyond.
- EBEddina Bazemore6 days ago5.0The best part of this service was Shaliah. The doctor took over an hour to see me after she did my prescreens
- BBBrittany byrdNov 15, 20251.0Went in for a drug screen, vaccine and physical. They brought in another patient while I was getting my vaccine. Very inappropriate. They kept asking if I was Ms. Roberts which leads me to believe they had no idea what patients were in which rooms. I waited almost an hour for the physical. Very few things went well
- DDDawnny DawnNov 3, 20255.0After visiting Quest Diagnostics TWO DAYS IN A ROW and never even completing the drug test I needed to take. Went to Concentra and was IN and OUT. Never had an issue here and the job I was applying for sent me to Quest. When I learned they had a contract with Concentra was upset I didnt go there to begin with! Every Concentra I've ever been too was GREAT! Thank you for GREAT SERVICE!
- MWMichele WardOct 20, 20251.0I went to Concentra in the past with no issues. This time I was getting a physical for a job. During the physical I didn't appreciate the smart comment made by the doctor when he was responding to a response I made after he asked me if there were any medical issues. Secondly, when he was examining my right ear, I believe he stuck that otoscope into my ear too far. I immediately told him that it hurt & he pulled it out a little. About 5 days later, my ear is finally starting to feel better. It was constantly feeling like I had water in my ear & constant ringing. If I had the money, I would've went to an ENT. My opinion, he needs to retire if he can't control his hands.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 5800 Ridge Ave, Suite 234, within Roxborough Memorial Hospital, Philadelphia, PA 19128.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. There are some holiday exceptions—check their website for details.
Does Concentra Urgent Care accept multiple payment methods?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can employers set up accounts with Concentra Urgent Care?
Yes, employers can set up accounts for occupational health services through Concentra.
Is there a way to contact Concentra Urgent Care by phone or fax?
You can reach them by phone at +1 215-857-5430 and by fax at +1 215-487-4544.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
What nearby medical facilities can patients visit before or after appointments at Concentra Urgent Care?
Nearby facilities include Roxborough Memorial Hospital for emergency services and the Roxborough Foot & Ankle clinic for podiatric care, useful for integrated health needs.
How can public transit users find Concentra Urgent Care near Roxborough Memorial Hospital?
Concentra is located within Roxborough Memorial Hospital, making it accessible via local transit routes that stop at the hospital, facilitating easy visits for patients using public transportation.
Are there wellness or specialized clinics near Concentra Urgent Care that patients might find useful?
Yes, nearby clinics include Priority STD Testing Philadelphia for infectious disease screening and Temple OB/GYN at Roxborough for women's health services.