Concentra Urgent Care

4.2
791 reviews
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Business Details

219 N Broad Street, 1st Floor, Philadelphia, PA
19107, United States
(215) 762-8525
https://www.concentra.com
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About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
219 N Broad Street, 1st Floor, Philadelphia, PA
19107, United States

Hours

Reviews

4.2
791 reviews
5 stars
550
4 stars
74
3 stars
28
2 stars
26
1 star
113

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and courteous, with specific mentions of employees like Emmy and Kiasia for their exceptional service.

Efficiency

Many reviews highlighted the quick service and minimal wait times, with several customers noting they were seen promptly and had a smooth experience.

Customer Experience

Overall, customers reported positive experiences, often mentioning the welcoming atmosphere and the staff's ability to make them feel comfortable and cared for.

Mixed Wait Times

While many customers experienced short wait times, some reported longer waits, indicating inconsistency in this aspect of service.

Empathy and Care

Several reviews noted the staff's empathetic approach and attentiveness to patient needs, contributing to a positive overall experience.
  • LH
    L Howard
    4 days ago
    5.0
    My visit to Concentra was so pleasant…Sage is a gem and very helpful knowledgeable and pleasant!
  • AH
    Aimir Humphrey
    6 days ago
    5.0
    Quick service and fast. All the staff is great but The 2 Staff Emmy and Abdul really go up and beyond to make sure you comfortable when being taking care of..
  • DW
    Duane Wilkins
    Nov 10, 2025
    4.0
    It was a wonderful experience for me. Even though others were complaining about the wait time, however, I had an appointment which made things better. All I am asking is there a better way to get the results of your TB with technology, it don’t make no sense to have to come all the way back within 48 to 72 hours to show our results. We should be able to snap a pic and send it in.
  • LG
    Laura Graham
    Nov 3, 2025
    5.0
    Went in the morning as a walk in. Wait time wasn’t long, process was fast and easy and very well organized. The people that worked there were all pleasant and great. Great experience.
  • TA
    T Armstrong
    Oct 29, 2025
    5.0
    I had a great experience at Concentra thanks to the nurse named Emmy who assisted me. She was extremely courteous, professional and treated me with genuine kindness. I really appreciated her care and professionalism. Everyone at the front desk was pleasant, and I appreciated the Doctor's bed side manners and personal interest. 10/10 service. Thanks again!
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Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. Holiday hours may vary.