Concentra Urgent Care

4.2
825 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
219 N Broad Street, 1st Floor, Philadelphia, PA
19107, United States

Hours

Reviews

4.2
825 reviews
5 stars
577
4 stars
75
3 stars
29
2 stars
26
1 star
118

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff, particularly Emmy and Kiasia, for their professionalism, kindness, and efficiency.

Wait Times

Feedback was mixed regarding wait times; while some experienced quick service, others reported long waits before being seen.

Communication Issues

Several reviews highlighted problems with communication, including unclear instructions and issues with test results.

Overall Experience

Overall, many customers had positive experiences, appreciating the clean environment and friendly atmosphere.
  • ET
    Eboney Thompson
    Jan 6, 2026
    5.0
    You guys have great service you treat your clients with respect and care and I would recommend everybody to come here. Thank you.
  • IS
    Iris Smith
    Jan 6, 2026
    5.0
    Everyone that interacted with was very kind thorough and respectful. The process was very smooth I was signed in and seen with 10 minutes. I was planning to wait for hours based on the reviews of this location but I was there for less than an hour and had a TB test drug test and physical. I had to return with 48 hrs to have my TB test read and that was even quicker I was in and out within 10 minutes. I was very pleased with the efficiency.
  • YY
    YAZY
    Dec 30, 2025
    1.0
    Terrible location NEVER told me what time to come back for a T.B test then when I did return they refused to.give me a COC copy and they never sent my results to my employer. Spoke to a supervisor Kim still nothing was done.
  • TR
    Teana Ross
    Dec 23, 2025
    3.0
    I sat for a long time in the patient room being seen by the Dr. Also before being seen the Dr. Knocked on the door and opened the door while l was taking off my clothes, and people walking by the door could see me half dressed.
  • OJ
    Osei Jawanza
    Dec 17, 2025
    1.0
    When I took an X-ray of my right knee the doctor told me that I had two fractures but documented that I have contusions in my knee. On my follow up visit the NP couldn’t find my X-rays… Very disappointed with the treatment that I am receiving at this location.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. Holiday hours may vary.