CYCLEBAR

Reviews

• BH

  Beth Hafft

  Mar 15, 2025
  3.0
  The reason why I gave 3 stars and not less is because of the amazing instructors. When I signed up for one of the monthly memberships, the staff explained the rules, that there are fees for missed or canceled classes within a 12 hour period. My first day there the staff explained that even if I am charged a fee, I can let them know and they will refund me. About a month later I ended up cancelling a class I signed up for within 10 hours and not 12 because I got sick, so I knew I would be charged. The next time I was in which was a few days later, I told one of the staff and she looked up my account to refund me the fee, the only problem was I was not charged for it yet (takes a about a week). The staff who was about to refund me said to come back and let one of them know once I was charged. Perfectly fine. When I was charged I called to get the refund but a different staff member I spoke to said they don’t ever refund these fees. I explained to her that I was told twice by two different staff and one staff member was about to refund me so please make it make sense and she was like nope we don’t do that. I think I wouldn’t be bothered by this so much if they told me they don’t give refunds from the beginning and it makes me believe that they pick and choose who they feel like refunding. It was super weird phone call because I was like, the one staff was literally about to give me a refund. I really was okay if they charge me for cancelling since that’s their policy, but to gaslight me like that, is like some high school mean girl crap. It’s disappointing because the classes were great. Always a great workout. Also when I cancelled my membership they charge you an extra month, so if you have a medical issue and cannot physically go, you will still owe a month. Read the fine print before signing up.
• KK

  Kayla Krasley

  Dec 16, 2023
  5.0
  CycleBar is the best workout! The instructors are helpful, envisaging, and motivating. The facilities are clean and they offer fresh lavender towels, feminine products, and often have refreshments available for clients.
• AB

  Aleks Berzins

  Jul 15, 2022
  5.0
  Not sure how I haven’t left a review for this place yet! Everyone that works there — from front desk staff to instructors — are encouraging and motivating and have created a welcoming non-judgemental atmosphere. Krissy, Jenna, and Chelsea are my all-time favorite instructors. I love that it’s a group class so there’s a sense of community but it’s dim lighting so you feel more comfortable/not stared at. The music and class itself are so fun but honestly, the best part is everyone’s positive attitude (even at 6am). Definitely addicted!
• EE

  Eileen

  May 14, 2022
  5.0
  My favorite cycle studio I’ve ever been to! Cyclebar north Wales has the best community with the most incredible instructors.
• BG

  Bruce Greenbaum

  Dec 21, 2021
  5.0
  Great Staff and Studio. I would highly recommend

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