Business Details
About
Pediatric DentistryOrthodontics
When children first visit our office, they are surprised to discover a friendly and colorful place that has been carefully designed, because we not only know about children's teeth but just as importantly, we know how to put children at ease. You wouldn't expect to find an underwater fun park in the reception area as well as video games and a lot of fun in a dentist's office but that is exactly the point. Dr. De La Roche is changing how children experience dentistry with a state of the art facility in Western Pennsylvania.
Location
Tender Care Pediatric Dentistry
6583 Route 819 South, Mount Pleasant, PA
15666, United States
Hours
Reviews
3.3
203 reviews
5 stars
107
4 stars
9
3 stars
4
2 stars
5
1 star
78
What are people saying?
AI-generated from recent customer reviews
Appointment Issues
Numerous customers reported problems with appointment scheduling, including cancellations, lack of confirmations, and long wait times.
Staff Attitude
Feedback indicates a mix of experiences with staff, with some praising their kindness and patience, while others criticized rudeness and unprofessional behavior.
Quality of Care
Several reviews highlighted concerns about the quality of dental work, including misdiagnoses and inadequate treatment, leading to further dental issues.
Child-Friendly Environment
Many customers appreciated the child-friendly atmosphere and the staff's ability to make children feel comfortable during visits.
Communication Problems
Customers frequently mentioned poor communication, both in scheduling and during visits, leading to frustration and dissatisfaction.
- KFKensi FrancyDec 18, 20251.0Had an appointment for my child for six months. Roughly a week before they text me stating they had to cancel that appointment and reschedule me, this being our second visit and the second time they did this, I said no. Waited for the confirmation text for the regular scheduled appointment and confirmed. Went in for our appointment and they told me we never confirmed so the scheduled over us and we no longer had an appointment. When I told her “no I have the texts” then waited almost an hour with a two year old for a check up because then we were just “squeezed in” like we did something wrong. Really crappy business practice to just book over people then gaslight them that it was because they didn’t “confirm” they’re appointment when they did.
- TGT GrohNov 25, 20251.0I was running late for my daughter’s appointment. I text the office cellphone that I was on my way and would be late. We got there 13 minute late. I was informed that there is a 10 minute grace period and the doctor had left for the day. Hard to believe that even if I was there 3 minutes earlier that they would have seen us. Also let’s not forget the numerous times we have waited 45 minutes+ our appointment time. It’s ok to make the patients wait. I left work got my kids out of school early and drove 30 minutes. Yes I understand I should have gave myself more time to get there but they could have also acknowledged the message I sent to the office cellphone they claimed they were too busy to look at meanwhile when I got there not one patient was there and there were 4 of them just sitting around waiting to clock out. Just super frustrating the lack of courtesy. We will not be returning.
- KBKatelyn BerardiniOct 22, 20255.0Absolutely amazing love all of the staff
- SCShelly ClarkOct 9, 20255.0My two daughters have been going to Tender Care since they were very young! Dr. B has always went above and beyond with the care for my daughters (especially with my daughter who has extreme anxiety and she also has disabilities due health issues!) I admire doctors like Doctor B who go out of their way to research my daughters disease's (Ehlers Danlos Syndrome, Autonomic Dysfunction and more) so that the doctor is better prepared for any issue that could arise! When I tell other doctors (her Specialty Doctors and her PCP) about Doctor B and how helpful she has been with my disabled daughter... they actually state that's a good doctor! That's what I think too and I'm grateful that we found such a caring person to be my family's Dentist!
- DHDiane HasbrouckSep 19, 20255.0Dr. B and her staff are amazing! They are so patient and kind. The office is clean, kid-friendly, and very welcoming. Highly recommend for anyone looking for a great pediatric dentist!
Frequently Asked Questions About Tender Care Pediatric Dentistry
What types of dental services does Tender Care Pediatric Dentistry provide?
Tender Care Pediatric Dentistry specializes in pediatric dentistry and orthodontics, offering dental care tailored specifically for children.
Where is Tender Care Pediatric Dentistry located?
The practice is located at 6583 Route 819 South, Suite 1, Mount Pleasant, PA 15666, USA.
What are the office hours for Tender Care Pediatric Dentistry?
The office is open Monday through Friday from 7:00 AM to 3:00 PM and is closed on weekends.
How does Tender Care Pediatric Dentistry create a child-friendly environment?
The office features a colorful and friendly space with an underwater fun park in the reception area, video games, and many fun activities to help children feel at ease.
What payment options are accepted at Tender Care Pediatric Dentistry?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Tender Care Pediatric Dentistry?
You can contact them via phone at +1 724-544-818 or +1 973-584-4888, or email beatrizmoni@aol.com.
Does Tender Care Pediatric Dentistry offer services in any other languages besides English?
No, Tender Care Pediatric Dentistry provides services in English only.
Are there any physical therapy services nearby Tender Care Pediatric Dentistry?
Yes, Phoenix Physical Therapy, offering physical, occupational, and speech therapy, is located nearby and could be convenient for families.
What fun activities near Tender Care Pediatric Dentistry might families enjoy before or after their visit?
Families can enjoy The Country Pie Shoppe bakery, Pleasant Bowling Center, and C&L Shows amusement park and arcade located near the dentistry office.
Are there any medical facilities near Tender Care Pediatric Dentistry?
Yes, nearby medical facilities include Westmoreland Pediatrics, Excela Frick Hospital, Frick Hospital, and oral surgery centers such as The Facial Surgery Center and Facial Surgery Ctr Oral Srgn.