Concentra Urgent Care

4.0
719 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
4910 Ritter Rd, Mechanicsburg, PA
17055, United States

Hours

Reviews

4.0
719 reviews
5 stars
452
4 stars
83
3 stars
34
2 stars
37
1 star
113

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers frequently reported excessively long wait times, often exceeding 2-4 hours, even with appointments.

Staff Professionalism

While many reviews praised the staff for being friendly and professional, there were notable instances of poor customer service and unprofessional behavior.

Efficiency

Several customers appreciated the quick and efficient service during their visits, but this was inconsistent, with many expressing frustration over delays.

Facility Experience

The facility received mixed reviews regarding cleanliness and organization, with some customers noting a busy atmosphere and others mentioning issues with staff communication.

Care Quality

There were complaints about inadequate care and miscommunication regarding medical procedures, leading to dissatisfaction among patients.
  • MA
    Matthew Altland
    Nov 10, 2025
    5.0
    Doctor they have now for DOT physicals is awesome. Much better than last year! Great sense of humor. In and out in under 15 minutes for DOT Physical
  • GP
    Gabe Perez
    Nov 10, 2025
    5.0
    This place is by far the best place I’ve gone for my med card and work related testing. They are kind, friendly and knowledgeable. They get you in and out as quick as they can…
  • MR
    Mike Radle
    Nov 3, 2025
    5.0
    This is one of the better Concentra locations in my opinion. I checked & was seen by a doctor in no time. It was one of my better experiences with Concentra. The staff, nurses & the doctor were all really good.
  • EH
    Elizabeth Healy
    Oct 20, 2025
    5.0
    I recently visited Concentra for a pre-employment drug screening, and I had a great experience. The staff was professional and efficient, and the process was smooth from start to finish. One tip: if you’ve got a busy day, it’s definitely worth scheduling an appointment instead of walking in.
  • CP
    Chase Piper
    Oct 6, 2025
    2.0
    Trip was quick and the people were nice but avoid if you have a workers comp claim. I went because I pulled my groin and could barely walk. I work with 50+lb equipment. I explained this to the doctor, we agreed healing would be important to return to work. I figured they would give me a day or two to heal. Nope, he recommended light duty, no lifting, pushing or pulling over 10lbs. I called in and told them that my position in the company doesnt have light duty and there's no way I could do my job. The doctor sided with my job because the workers comp company said they have light duty instead of prioritizing healing my 2.5 day old groin injury. Unless your company is specifically contracted with Concentra, I'd advise going elsewhere.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the normal operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.