Concentra Urgent Care

4.0
726 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
4910 Ritter Rd, Mechanicsburg, PA
17055, United States

Hours

Reviews

4.0
726 reviews
5 stars
456
4 stars
84
3 stars
35
2 stars
37
1 star
114

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and efficient during their visits.

Wait Times

Numerous reviews highlighted excessively long wait times, with some customers reporting waits of over three hours for simple procedures.

Service Quality

While some experiences were positive with quick service, others reported poor service, including issues with paperwork and staff attitudes.

Facility Experience

The facility received mixed reviews, with some customers appreciating the cleanliness and accessibility, while others noted disorganization and inefficiency.

Billing Issues

Several customers expressed dissatisfaction with billing practices, citing high costs and issues with insurance processing.
  • JN
    Jasmin Newborn
    1 day ago
    5.0
    The front desk girl and the MA/Nurse were absolutely great. I was their last walk in before closing on past Tuesday and they did not rush me at all. I really appreciated that. Sorry I didn’t catch the names
  • BB
    Brenda Baker
    1 day ago
    5.0
    I’ve had to use the service of Concentra twice within the past 6 weeks due to illness. Staff was professional, helpful and gave excellent care. I highly recommend them for urgent medical assistance.
  • DA
    Darrell Adams
    Dec 29, 2025
    4.0
    The staff were friendly and professional. Once processed it did not take long to be seen by a medical staff. My visit was about 45 minutes total
  • BW
    Bob Wood
    Dec 22, 2025
    5.0
    Compared to recent years I was in and out of there in the system the way they did. It was much easier this time.
  • MM
    MTFilms_YT
    Dec 10, 2025
    1.0
    This place is absolutely ridiculous. I waited THREE hours just for a simple physical, sitting in a room they clearly forgot I was even in. How do you “forget” a patient for three hours? Then, while I’m still waiting, they decide it’s the perfect time to go on lunch. Unreal. The EBT line moves faster than this joke of a place. Honestly, this place needs to be shut down if this is how they operate. Absolute clown show.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the normal operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.