Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers frequently reported excessively long wait times, often exceeding 2-4 hours, even with appointments.
Staff Professionalism
While many reviews praised the staff for being friendly and professional, there were notable instances of poor customer service and unprofessional behavior.
Efficiency
Several customers appreciated the quick and efficient service during their visits, but this was inconsistent, with many expressing frustration over delays.
Facility Experience
The facility received mixed reviews regarding cleanliness and organization, with some customers noting a busy atmosphere and others mentioning issues with staff communication.
Care Quality
There were complaints about inadequate care and miscommunication regarding medical procedures, leading to dissatisfaction among patients.
MA
Matthew Altland
Nov 10, 2025
5.0
Doctor they have now for DOT physicals is awesome. Much better than last year! Great sense of humor. In and out in under 15 minutes for DOT Physical
GP
Gabe Perez
Nov 10, 2025
5.0
This place is by far the best place I’ve gone for my med card and work related testing. They are kind, friendly and knowledgeable. They get you in and out as quick as they can…
MR
Mike Radle
Nov 3, 2025
5.0
This is one of the better Concentra locations in my opinion. I checked & was seen by a doctor in no time. It was one of my better experiences with Concentra. The staff, nurses & the doctor were all really good.
EH
Elizabeth Healy
Oct 20, 2025
5.0
I recently visited Concentra for a pre-employment drug screening, and I had a great experience. The staff was professional and efficient, and the process was smooth from start to finish.
One tip: if you’ve got a busy day, it’s definitely worth scheduling an appointment instead of walking in.
CP
Chase Piper
Oct 6, 2025
2.0
Trip was quick and the people were nice but avoid if you have a workers comp claim. I went because I pulled my groin and could barely walk. I work with 50+lb equipment. I explained this to the doctor, we agreed healing would be important to return to work. I figured they would give me a day or two to heal. Nope, he recommended light duty, no lifting, pushing or pulling over 10lbs. I called in and told them that my position in the company doesnt have light duty and there's no way I could do my job. The doctor sided with my job because the workers comp company said they have light duty instead of prioritizing healing my 2.5 day old groin injury. Unless your company is specifically contracted with Concentra, I'd advise going elsewhere.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the normal operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on public holidays?
Concentra Urgent Care is closed on major holidays such as November 27, November 28, and December 25. On December 24, they operate from 8:00 AM to 3:00 PM.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 4910 Ritter Rd, Mechanicsburg, PA 17055, USA.
What payment methods does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care have wheelchair-accessible restrooms?
No, the facility does not have wheelchair-accessible restrooms nor regular restrooms onsite.
What associations is Concentra Urgent Care affiliated with?
They are affiliated with the Urgent Care Association of America.
Which hotels are nearby if I need accommodation close to Concentra Urgent Care?
Nearby hotels include TownePlace Suites Harrisburg West/Mechanicsburg, Hampton Inn Harrisburg West, Holiday Inn Express & Suites Harrisburg S - Mechanicsburg, and Hampton by Hilton.
Are there any dining options close to Concentra Urgent Care?
Yes, nearby dining options include Marzoni's Brick Oven and Brewing Company, Isaac's Restaurant, Ferrante’s Pizza and Italian Restaurant, Sushi Dash, China Tea House, and MoMo BBQ Co.
Where can I find pet services near Concentra Urgent Care?
For pet services nearby, you can visit Rossmoyne Animal Emergency Trauma Center and Angie’s Bark Avenue which offers pet grooming and supplies.