Concentra Urgent Care

4.4
645 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
3010 West Lake Road, Erie, PA
16505, United States

Hours

Reviews

4.4
645 reviews
5 stars
493
4 stars
54
3 stars
15
2 stars
23
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers appreciated the quick service, with several noting they were in and out in under an hour.

Staff Professionalism

The staff received high praise for being friendly, professional, and attentive throughout the visit.

Wait Times

Numerous reviews highlighted long wait times, with some customers expressing frustration over delays despite being among the first to arrive.

Accessibility Issues

Feedback indicated concerns regarding accessibility for individuals with disabilities, particularly related to parking and building access.

Mixed Experiences

While many had positive interactions, some reviews mentioned negative experiences with specific staff members or issues with the overall process.
  • DM
    Donya Moore
    5 days ago
    5.0
    My experience was very good, the people here are very friendly and efficient and thorough. I did PT in the same building which was very convenient and the physical therapist Rodney was excellent and great to work with. He made the experience very light hearted and fun yet serious about what you needed to do, how often and was very informative. I would definitely recommend this place to everyone 😊
  • JD
    John D
    6 days ago
    5.0
    The wait time was less than expected. The staff were friendly and pleasant. Positive experience.
  • CN
    Coffee Now
    Nov 10, 2025
    5.0
    Addressed immediately upon entering and staff personnel provided timely functions with a friendly disposition.
  • DR
    Decker Runn
    Nov 6, 2025
    5.0
    Great place and quick with service. The ladies were awesome and efficient.
  • NH
    Nate Hayz
    Oct 27, 2025
    5.0
    My visit only took about 30 minutes, that was from singing in and getting back in my car to go home. Super pleasant people working there and they were extremely helpful!!

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Erie, PA offer?

Concentra Urgent Care offers workers' comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located in Erie, PA?

It is located at 3010 West Lake Road, Erie, PA 16505, United States.