Concentra Urgent Care

4.4
667 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
3010 West Lake Road, Erie, PA
16505, United States

Hours

Reviews

4.4
667 reviews
5 stars
510
4 stars
57
3 stars
15
2 stars
24
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, professional, and accommodating, contributing to positive experiences for many customers.

Wait Times

Several reviews mention long wait times, with some customers expressing frustration over delays despite being among the first to arrive.

Facility Conditions

While many found the facility clean and well-maintained, some customers reported issues with temperature comfort and accessibility.

Efficiency

Many customers appreciated the quick service and efficiency of the staff, although there were notable exceptions regarding delays.
  • KW
    Keith Wheeler
    1 day ago
    5.0
    I have to tell you I came in for a TB test so I could help out our local Hospice team which I work done for many years. The two girls at the front desk were absolutely hilarious welcoming just made your day the little girl that took me to the back that tried to draw my blood. God bless her. I believe she was young and I believe that she was new to the field, but I got a little hematoma after she drew my blood. She shook so hard I said to her it is no issue however they need to do something in that back room where those curtains are because the lighting is horrifically horrible to try to draw blood anyway anyways have a blessed day and thanks so much for all you guys do
  • AG
    Anna Gaunt
    Jan 5, 2026
    5.0
    Got my physical &TB shot done for work. Everyone was so nice and efficient!! Very good place to go!!
  • DF
    Dijana Feratovic
    Dec 29, 2025
    5.0
    Very Pleasant. Great customer service, walk-in for a tb test. Was there less than 20 mins.
  • LL
    Laurie Laver
    Dec 22, 2025
    5.0
    The office was very busy but all the staff were very accommodating, professional, friendly and made you feel seen. I had a great experience and would definitely recommend them to others!
  • AG
    Alexis Geer
    Dec 22, 2025
    4.0
    Good experience, only complaints is water was cold, lobby was cold and to many questions on paperwork but staff were very friendly and it was quick, in and out in 20 minutes for a work drug test

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Erie, PA offer?

Concentra Urgent Care offers workers' comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located in Erie, PA?

It is located at 3010 West Lake Road, Erie, PA 16505, United States.