Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers appreciated the quick service, with several noting they were in and out in under an hour.
Staff Professionalism
The staff received high praise for being friendly, professional, and attentive throughout the visit.
Wait Times
Numerous reviews highlighted long wait times, with some customers expressing frustration over delays despite being among the first to arrive.
Accessibility Issues
Feedback indicated concerns regarding accessibility for individuals with disabilities, particularly related to parking and building access.
Mixed Experiences
While many had positive interactions, some reviews mentioned negative experiences with specific staff members or issues with the overall process.
DM
Donya Moore
5 days ago
5.0
My experience was very good, the people here are very friendly and efficient and thorough. I did PT in the same building which was very convenient and the physical therapist Rodney was excellent and great to work with. He made the experience very light hearted and fun yet serious about what you needed to do, how often and was very informative. I would definitely recommend this place to everyone 😊
JD
John D
6 days ago
5.0
The wait time was less than expected. The staff were friendly and pleasant. Positive experience.
CN
Coffee Now
Nov 10, 2025
5.0
Addressed immediately upon entering and staff personnel provided timely functions with a friendly disposition.
DR
Decker Runn
Nov 6, 2025
5.0
Great place and quick with service. The ladies were awesome and efficient.
NH
Nate Hayz
Oct 27, 2025
5.0
My visit only took about 30 minutes, that was from singing in and getting back in my car to go home. Super pleasant people working there and they were extremely helpful!!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Erie, PA offer?
Concentra Urgent Care offers workers' comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located in Erie, PA?
It is located at 3010 West Lake Road, Erie, PA 16505, United States.
What are the regular business hours for Concentra Urgent Care?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
The clinic is closed on Thanksgiving Day, Christmas Day, and New Year's Day, but it has reduced hours on Christmas Eve, from 8:00 AM to 3:00 PM.
How can I contact Concentra Urgent Care by phone or fax?
You can call the main phone number at +1 814-833-2385 or send a fax to +1 814-833-5522.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/pennsylvania/reading/erie-urgent-care/ and social media on Facebook and Instagram under 'Concentra Urgent Care' and 'concentrahealth' respectively.
What nearby restaurants can I visit before or after my appointment at Concentra Urgent Care?
Nearby restaurants include Syd's Place, Breakwater Restaurant and Pub, Outlaw Barbecue Revolution Westlake, Presque Isle Grille, and Schickalay's On The Bay, offering American, seafood, barbecue, and Mediterranean cuisines.
Are there any nearby accommodations near Concentra Urgent Care for out-of-town visitors?
Yes, nearby accommodations include El Patio Motel, Riviera Motel Erie, and The Riviera Motel, providing options for your stay.
What nearby attractions can I explore after visiting Concentra Urgent Care?
Presque Isle State Park on Lake Erie is a popular nearby park and active life destination where you can enjoy skating and outdoor activities.
Are there useful nearby services such as ATM or laundry near Concentra Urgent Care?
Yes, you can find ATM services at PNC ATM and Coinark Bitcoin ATM, and laundry services at Iarussi Laundry Services nearby for your convenience.