Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.1
225 reviews
5 stars
153
4 stars
22
3 stars
10
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
The staff is consistently described as friendly, polite, and helpful, creating a welcoming atmosphere for patients.
Wait Times
Many customers reported long wait times, with some experiencing delays of over three hours, although some visits were quick.
Professionalism
Overall, the staff is noted for their professionalism and thoroughness in handling medical procedures and patient inquiries.
Cleanliness
The facility is generally reported as clean, contributing to a positive experience for visitors.
Communication
While many reviews praised the staff for being informative, some customers expressed dissatisfaction with the clarity of communication regarding wait times and procedures.
- KMKim MadaraNov 17, 20255.0Wait time low. Ladies are professional and give prompt service. Danielle at the front desk is great. She checks you in quickly and is very friendly. She makes sure everyone is taken care of right away. The tester (forgot her name) goes over everything so it is easily understood and gets you in and out in a timely fashion. Thanks for a smooth process ladies! Have a great Holiday!
- JVJohn VandebergNov 17, 20255.0Friendly, efficient staff and minimal wait time.
- BSBelinda SnowbergerNov 11, 20255.0Very nice staff and didn’t wait long.
- TBTim BNov 4, 20251.0I hurt my knee at work was sent there my knee at work bothering me bad go there seem like they wanted to do anything but diagnose my issue I thought would be sent home acouple days oh cincentra doesn't give anyone off ??? Seems odd oh workplace dr of course no one gets off work they want to make the workplace happy was given modified duty and break couple times a day
- DLDynamic Leisures LLCOct 27, 20255.0It’s your standard medical lab with a homie vibe, the staff is polite and Pleasant with a good giggle!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 4237 Oregon Pike, Ephrata, PA 17522, US.
What are the operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends. Special holiday hours may apply.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, it is a member of the Urgent Care Association of America.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is video visit service available at Concentra Urgent Care?
Yes, Concentra Urgent Care offers video visits for patient convenience.
How can employers set up an account with Concentra Urgent Care?
Employers can follow the featured message link to set up an account for occupational health services.
What nearby medical services can patients access around Concentra Urgent Care?
Nearby options include Worknet (doctor, occupational therapy), Select Physical Therapy, Doctors May Grant and Associates, and UPMC Ephrata Primary Care, offering a range of medical and therapy services.
What dining options are available close to Concentra Urgent Care for patients or visitors?
Nearby dining options include Subway sandwich shop, Sonic Drive-In fast food restaurant, and Two Cousins Pizza Italian restaurant, convenient for meals before or after visits.
Are there any nearby financial or personal care services near Concentra Urgent Care?
Yes, patients can access nearby services like Lanco Federal Credit Union for financial needs and Prime Time Hair & Nail Salon for beauty care.