Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.2
236 reviews
5 stars
162
4 stars
23
3 stars
10
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is consistently described as friendly, professional, and helpful, creating a positive atmosphere for patients.
Wait Times
While many reviews highlight quick service, several customers reported long wait times, particularly for drug tests and physicals.
Efficiency
Most customers appreciated the efficient processes and quick service, although some experienced delays due to technical issues.
Cleanliness and Comfort
The facility is generally noted for being clean and comfortable, contributing to a pleasant experience for visitors.
- SBShane BookhardtJan 5, 20265.0The staff was courteous and pleasant to be around, very professional!
- KCKayla ClaytonDec 29, 20255.0I have had to come here every semester to do the required drug test screening for my nursing school and have never had any issues. I am always seen promptly. The staff are kind, courteous, and professional, even when patients are not. We have built a warm rapport over my visits and I was a bit sad to come in for my very last drug test before graduating nursing school. Grateful for them and would recommend this office highly!
- YYYvonneDec 29, 20255.0I only waited a few minutes to sign in and another few minutes until I was called back. The staff were friendly and the Doctor was thorough.
- MMMilk MilkDec 16, 20255.0The staffing when I visited was excellent and very friendly and welcoming. Had a good experience. I would recommend a raise for the receptionist. Happy holidays! :)
- RJRich JennerDec 15, 20255.0Of the 3 Concentra (Reading, Lancaster,and Ephrata) Ephrata is the best hands down with Reading being horrible. The Ephrata was quick and efficient for workplace physicals. Staff was nice too
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 4237 Oregon Pike, Ephrata, PA 17522, US.
What are the operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends. Special holiday hours may apply.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, it is a member of the Urgent Care Association of America.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is video visit service available at Concentra Urgent Care?
Yes, Concentra Urgent Care offers video visits for patient convenience.
How can employers set up an account with Concentra Urgent Care?
Employers can follow the featured message link to set up an account for occupational health services.
What nearby medical services can patients access around Concentra Urgent Care?
Nearby options include Worknet (doctor, occupational therapy), Select Physical Therapy, Doctors May Grant and Associates, and UPMC Ephrata Primary Care, offering a range of medical and therapy services.
What dining options are available close to Concentra Urgent Care for patients or visitors?
Nearby dining options include Subway sandwich shop, Sonic Drive-In fast food restaurant, and Two Cousins Pizza Italian restaurant, convenient for meals before or after visits.
Are there any nearby financial or personal care services near Concentra Urgent Care?
Yes, patients can access nearby services like Lanco Federal Credit Union for financial needs and Prime Time Hair & Nail Salon for beauty care.