Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Camp Hill provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Location
Hours
Reviews
3.6
249 reviews
5 stars
138
4 stars
20
3 stars
10
2 stars
6
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude or unprofessional behavior from staff, particularly at the reception and during the sales process.
Doctor Experience
While some customers praised Dr. Miller for her thoroughness and professionalism, others reported negative experiences with her demeanor and communication.
Billing Issues
Multiple reviews highlighted confusion and dissatisfaction regarding billing practices, including unexpected charges and lack of transparency about insurance coverage.
Staff Knowledge
Some customers appreciated the knowledge and helpfulness of certain staff members, particularly in assisting with glasses and insurance questions.
Overall Satisfaction
The overall sentiment is mixed, with some customers expressing satisfaction with their eye exams and services, while others reported significant frustrations leading to a lack of return visits.
- SSStefany Stubbs3 days ago5.0Jill & Briana are more than helpful, they are interested in your success, and want the best for their patients. From customer service, hospitality, and knowledge, I left each time more than impressed. Thank you for Your patience with me. I can only imagine they go home feeling satisfied with their job, and feel great about all the people they help. It’s hard to find that type of care nowadays.
- PSPradeep Kumar. SJan 5, 20261.0Horrible experience, it was my first eye appointment there and I will not be returning. The receptionist was very rude and unprofessional. We clearly mentioned in the intake from that we don't need the retinal exam which would cost us $39. When we visited the reciptionist took us to a room asked to peep into few machines with rays before the Dr saw us. The Dr didn’t seem to care about the patients minimal interactions. We had to proactivly ask questions, which should have been other wise. Post that the billing drama. The recipitionist said we need to pay Co-Pay and the $39 for the retinal pictures which we opted "No". The receptionist was very unprofessional and rude, she said it is mandate and we should pay and find some other care for next time. Indirectly she said go somewhere else. The female at reception needs some customer service & etiquette training. Or she should find a profession that doesn’t require working with the public. No respect at all for me as a patient or my time. It is not ethical to charge customer for service which they did not want. I do not authorize the $39 charge which was charged billed for both my wife and myself. I seriously want to report this but their customer care support phone number does not work and they do not have email to report this issue to their higher management. I recommend people to very cautious and ask about this retinal test upfront and if they say it is mandate find some other place unless you want the service. This is a daylight scam. I hate doing this and never really do this, but this is a scam looting people's money and horrible service
- HHHemDec 29, 20251.0Doctor was kind of rude towards my dad, show very bad attitude. I suggest to my community not to go to her clinic, may be here attitude will be the same as she has shown toward my dad.there was no First impressions toward the client. I could from next time look for different eye clinic.
- ASAliza SykesDec 10, 20254.0Loved the receptionist. Very pleasant, mannerable and soft spoken. The doctor was equally kind
- PPPhilip PaceDec 8, 20251.0Do not come here unless you enjoy wasting money. Was just at a neuro optometrist last month and had pictures and visual field tests done. They are requiring that I get pictures done again. When I asked why the Dr was very rude and just said that it is required and I can go somewhere else if I don't like it. I will not be back and places like this that don't respect their customers should not and will not continue to have customers. I might have considered paying the 39 dollars for pictures but the attitude I received when I asked what the charge was for sealed the deal. If you don't like people don't be a Dr and do us all a favor.
Frequently Asked Questions About Pearle Vision
What are the store hours for Pearle Vision at Capital City Mall in Camp Hill?
Pearle Vision is open Monday, Tuesday, Thursday, and Friday from 10:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Wednesdays and Sundays.
What types of eye care services does Pearle Vision offer?
Pearle Vision offers eye examinations, Optomap Retinal Exams (varies by location), and digital retinal photos (varies by location).
Which payment options are accepted at Pearle Vision in Camp Hill?
Pearle Vision accepts Cash, Check, Discover, Mastercard, and Visa payments.
Can I use my current prescription at Pearle Vision in Capital City Mall?
Yes, Pearle Vision welcomes your current prescription and works with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare.
Does Pearle Vision offer designer frames? If so, which brands are available?
Yes, Pearle Vision offers a wide variety of designer frame brands including Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Vera Bradley, Versace, and others.
Is it possible to schedule an eye exam appointment online for Pearle Vision at Capital City Mall?
Yes, you can schedule an eye exam appointment online through their reservation system available at their website.
What promotions are currently available at Pearle Vision in Camp Hill?
Pearle Vision currently offers 40% off lenses with frame purchase.
What nearby stores are located close to Pearle Vision in Capital City Mall where I can shop for clothing and accessories?
Nearby clothing and accessory stores include Rich Life, H&M, Express, Journeys, and Pandora, all located within Capital City Mall for your shopping convenience.
Are there nearby dining options around Pearle Vision at Capital City Mall?
Yes, nearby dining options include Dairy Queen, Sushi Express, Teriyaki Express, Bonchon Camp Hill, Sbarro, Shawarma HOUSE & Grill, and Charleys Cheesesteaks.
What other eye care providers are near Pearle Vision at Capital City Mall in Camp Hill?
Nearby eye care providers include Sears Optical and Dr. Jill Miller, Optometrist, and Associates - Capital City, offering additional optical and optometry services in the area.