Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.4
512 reviews
5 stars
250
4 stars
53
3 stars
30
2 stars
31
1 star
148
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and accommodating, although some noted instances of rudeness.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding 2-4 hours, which frustrated many customers.
Service Efficiency
While some customers experienced quick service, many reported inefficiencies in the check-in process and overall organization.
Cleanliness
The facility was generally noted to be clean and well-maintained, contributing positively to the customer experience.
Communication Issues
Several customers expressed concerns about poor communication regarding wait times and appointment management.
- RDRachel DeshieldNov 14, 20251.0I arrived here at 1:22 got checked in by 1:34 i waited until 2:30 to say something then they called me back and i’ve just been sitting in a room its now 2:52 and nobody came to see me so im just bouta walk out
- SWSharae WilliamsNov 11, 20255.0Honestly the girls in the back are amazing’ I wish I grabbed her name . Very small tiny girl! Loved her down’ I didn’t give her the best time at first but it wasn’t her fault at the end of the day! Wishing her the best!!!! And the front desk girls sucked . Honestly . Rude . But them woman in the back 10/10
- JSJon SotoNov 10, 20255.0*Werner Semi Driver Review* It’s a walk in/appointment facility, be prepared to bring in your ID, and authorization papers with you from the terminal. Be prepared to wait at least an hour and a half or more before being called. Patience is key, the staff are kind enough people, they do their job just like everyone else. Be courteous, smile, and keep it moving. đź¤
- MLMIKE LARRYNov 3, 20255.0Hi my name is Antwan Robinson , I had a very good experience at Concentra everyone there was very helpful,friendly and polite they made me feel welcome and comfortable with being there.Thank you for your service and courtesy.
- KCKirk CapersNov 3, 20253.0good visit and i got what i needed or what they were able to provide. however, im in the ion and the dr and the pa are whispering. i do understand hippa laws, so if its about me then either have an open conversation where i can ask questions to educate myself. i do think it’s rude to whisper if j turn my back or if i am taking my shirt off. i found that to be unprofessional. also if you want me to get an ekg, then give me a script for one. this seems to be harder to get than it was implied to be.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 90 S. Commerce Way, Ste 100, Bethlehem, PA 18017, United States.
What are the operating hours of Concentra Urgent Care?
Open Monday through Friday from 8:00 AM to 5:00 PM. Closed on Saturdays and Sundays. Holiday hours vary, with some holidays closed and others open with limited hours.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is a member of the Urgent Care Association of America.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at this location.
How can I contact Concentra Urgent Care?
You can call them at +1 484-820-2600 or visit their website at http://www.concentra.com.
What nearby places can help me navigate to Concentra Urgent Care in Bethlehem?
Nearby locations such as Home Sew (arts and crafts store) and Serfass Construction Co. (building supply store) can help orient you as they are close to Concentra Urgent Care at 90 S. Commerce Way.
Are there any medical or health-related facilities near Concentra Urgent Care to consider for complementary services?
Yes, nearby health-related facilities include St. Luke's Fitness and Sports Performance Center and St. Luke's Behavioral Health Outpatient Services, which might be of interest before or after your visit.
What nearby services can support occupational health clients at Concentra Urgent Care?
Nearby support services include Concern Counseling Services for social and human services, as well as Help at Home for home health care and personal care services.