Planned Parenthood - Bensalem Health Center

Reviews

• DS

  Diana S

  Dec 6, 2025
  5.0
  I had an absolutely wonderful experience here and want to make sure the entire team gets the recognition they deserve! The staff were incredible from start to finish: Deja checked me in with a sweet smile and explained everything calmly and clearly Stacey took my blood pressure and handled routine questions - I LOVE the energy, what an amazing person! Maggie was with Stacey, learning the ropes, and was very kind and sweet Leila did my exam and made me feel very rest assured, answering all my questions thoroughly Dahlia checked me out - everything went very smoothly and quickly, and even helped me get everyone’s correct names so I could leave this review The facility itself is fantastic, amazing parking lot, easy to get to, clean, and has a big bathroom. Very little wait time, and everyone was so understanding. I love how everyone explains everything so thoroughly and made me feel very rest assured. For context: I’ve been in the Planned Parenthood network for years for all my women’s health needs because trying to get a normal gynecologist appointment elsewhere means booking out severely months ahead. The only way to get an actual decent gyno appointment quickly is through Planned Parenthood, so I’ve just been going to them for everything. I used to go to the Castor Ave Planned Parenthood location, which not only doesn’t have a parking lot, but I left with a bad taste in my mouth the last time I was there. I avoided gynecologists and women’s health appointments for a while after that experience, as I’ve also had issues with standalone “gynecologist” offices as well. This location has completely restored my confidence in getting the care I need as a woman. I really feel rest assured about coming here again if I ever need to. Highly recommend!
• RS

  Roza Shrestha

  Nov 26, 2025
  1.0
  One of the worst service
• F3

  Fiercecheer 3

  Oct 31, 2025
  1.0
  I don’t have insurance and was paying out of pocket when I came in specifically requesting a Pap smear. I was told I didn’t need one because it’s only recommended every five years. This was confusing, as my understanding is that Pap testing alone is generally recommended every three years, while the five-year interval applies to HPV testing or Pap + HPV co-testing. I also have a history of an abnormal Pap result, so I wanted to continue screening every three years for my own peace of mind. Even after explaining that I was paying privately and simply wanted to proceed with the test, the provider still refused to do it. I ended up having nothing done except a blood pressure check and was still charged $40. I left feeling neglected and dismissed, especially since I was taking the responsibility for the cost and just wanted basic preventive care. Patients should be allowed to make informed choices about their own health — particularly when they’re paying out of pocket and have a valid reason to request screening. Afterward, I contacted a different Planned Parenthood location, and they told me that I can get a Pap smear whenever I want, particularly given my history. They confirmed that Pap testing every three years is appropriate in my situation.
• JW

  Jessica Wenger

  Jul 6, 2017
  3.0
  Staff are terrible! Rude and not helpful... These people need to get out of the healthcare field... They sit back and talk more than they work. When asked questions they roll their eyes, then act like you are the inconveniences. In the back however the doctor bethann was amazing! She really knows her stuff. The girl who went through the question form was also nice.. overall make sure you have some time aside for appointments.. and don't ask the girls at the front desk any questions!
• IL

  Ingrid Linares

  May 30, 2017
  1.0
  WORST experience ever! I scheduled an appointment for last Friday. The worker who was on the front desk made a face when I told her I had an appointment, she stated the doctor left for the day like an hour before my appointment. I asked her some questions and she IGNORED me the first time because she started a conversation with a co-worker. Then when I kept asking, her answers were very VAGUE! Don't go to that place if you don't want to deal with GHETTO people!!

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