Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.7
202 reviews
5 stars
185
4 stars
4
3 stars1
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful throughout the process.
Professionalism
Many reviews highlighted the professionalism of the optometrists and staff, noting thorough eye exams and clear communication.
Mixed Experiences
While most feedback was positive, there were notable complaints about a specific manager's rudeness and some negative experiences regarding appointment scheduling.
Product Selection
Customers appreciated the wide variety of stylish frames available, often mentioning the affordability and quality of the eyewear.
Store Environment
The store was frequently described as clean and welcoming, contributing to a pleasant shopping experience.
- DDDanielle D6 days ago5.0So happy WP now offers eye exams on site and it is covered by my Davis insurance plan! Quick 20 minute exam, stylish glasses and for a fraction of the cost because of insurance? Yes, yes and yes!
- LGLarry GordonDec 29, 20255.0If you don’t go to Colleen, then you’re missing out. She’s a total gem to be around, engaged in great conversation while picking out the best frames for me and knew everything about everything if I had any questions. Can you please clone her so we can have more of her in the world??
- TGTeiasha GoldmanDec 17, 20255.0I had a great experience from the exam to the purchase of the glasses. The process was smooth, easy pleasant and professional. Thanks
- ADAllison DruDec 14, 20255.0Went to Suburban Square Warby Parker on a Sunday for what I thought was a retinal tear. Great communication & education and next steps. Much appreciated.
- SDScott DanielsDec 10, 20255.0I’ve been a warby parker customer for a few years and love their frames. The in-store experience is always great. Today, my 10 year old got an eye exam as we needed to get him new glasses and the doctors giving the eye exam were tremendous. They were great with my little guy and even went over the x-rays with him. Terrific experience all around. We are Warby Parker customers for life after today’s excellent experience at the Ardmore store.
Frequently Asked Questions About Warby Parker Suburban Square
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Suburban Square offer?
Warby Parker Suburban Square offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams. They also provide expert advice from friendly advisors and optometrists to help you find the perfect pair.
What are the store hours for Warby Parker Suburban Square?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything for my visit to Warby Parker Suburban Square?
You don't need to bring anything but your eyeballs to try on frames. For prescription purchases, it's helpful to bring your current prescription (digital or physical). If you plan to pay with an FSA or HSA card, bring that as well. No prescription? You can still browse or book an eye exam.
Does Warby Parker Suburban Square accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate use of out-of-network benefits. Coverage may vary by location or plan. Details are available on their website.
Can I get measurements and adjustments at Warby Parker Suburban Square?
Yes, the store can take any necessary optical measurements to complete your order. An optician is available for adjustments, and every Warby Parker frame comes with complimentary adjustments for life.
What is the return and exchange policy at Warby Parker Suburban Square?
They have a 30-day, hassle-free return or exchange policy for eyewear and accessories purchased online or in store. Contact lenses can be returned or exchanged within 30 days if unopened in original packaging.
Are gift cards available at Warby Parker Suburban Square?
Yes, physical gift cards can be purchased in store or online, and e-gift cards are also available for immediate use.
What nearby dining options are available around Warby Parker Suburban Square?
Nearby dining options include Sweetgreen for healthy vegetarian choices, Rosa Mexicano Restaurants for Tex-Mex cuisine, HipCityVeg for vegetarian fast food, DIG INN for fresh food, Besito Mexican Restaurant, CAVA for Mediterranean flavors, and Shake Shack Suburban Square for burgers and fast food. These provide great options to enjoy a meal before or after your visit.
Can I visit other retail stores near Warby Parker Suburban Square?
Yes, the area has various clothing and retail stores including Faherty Suburban Square, Chico's, White House Black Market, Madewell, Gap, Custom Ink, Addison Bay Suburban Square, Co Chic Boutique, and Vans. It's convenient for customers to shop around while visiting the location.
Are there other eyewear and optometry services near Warby Parker Suburban Square?
Yes, nearby eyewear and optometry providers include Pearle Vision and Dr. Jack Hauler, which could serve as alternatives or complements for eye care needs.