Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.8
450 reviews
5 stars
280
4 stars
33
3 stars
23
2 stars
16
1 star
98
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and attentive, particularly highlighting individuals like Patricia and Nicole.
Service Speed
While some reviews noted long wait times, many customers appreciated the quick and efficient service they received during their visits.
Customer Experience
Several reviews indicated a lack of friendliness from front desk staff, suggesting a need for improvement in customer service at the initial point of contact.
Facility Cleanliness
Customers consistently mentioned the cleanliness and organization of the facility, contributing positively to their overall experience.
Communication Issues
Some customers reported problems with communication, including long wait times without updates and issues with paperwork handling.
- GSGabriela SanchezJan 6, 20261.0I tried coming here to get some things done for work they didn’t send any of the things I had done over to my job I had to redo everything multiple times and not to mention that stupid questionnaire thing you have to do every single time you go I had to do it 3 times the one time I went because of some issue with the paperwork long story short save yourself some time, go to the one in Bethlehem don’t waste your time here. If I could rate it 0 stars I would 0/10 I would not recommend.
- ESElizabeth SánchezJan 5, 20262.0Nunca me encontraron las venas para un test de TB y me refirieron a otro centro…Se me hizo hematomas y moretones!
- JLJianna LopezDec 29, 20251.0made me pee 3 times for drug test, told me it was fake pee second time and it wasnt my pee, definitely wasnt fake. gaveme attitude, and in the end told me they couldn’t finish ny physical
- JJJenelle JackDec 19, 20255.0Patricia at Concentra Physical Therapy is amazing. She is incredibly compassionate and genuinely loves her work. I would recommend anyone to Concentra Physical Therapy just because of her. You will absolutely be in great hands.
- MDMelinda DavisDec 18, 20255.0As a former athlete, much of my identity revolved around endurance sports and a career that was physically demanding. I never could have imagined that I would be bound to the floor in pain everyday due to a work-related back injury. It felt as though my whole life was uprooted. It was hard to see a silver lining shine through. Fortunately, I've found Patricia and Olivia to be that shining light. Both women are knowledgeable and attentive. Kind and optimistic. I don't think I would have found any solace in treatment if it weren't for them. 5/5 stars. Will recommend this facility for physical therapy in the future. Also shout out to their new intern, as well as a retired physical therapist John. Thanks for helping me these past 6 months.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 6990A Snowdrift Rd, Allentown, PA 18106, USA.
What are the operating hours of Concentra Urgent Care?
Concentra is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra is closed on major holidays such as November 27, December 25, and January 1. On December 24, it is open from 8:00 AM to 3:00 PM.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is spoken at this location.
How can employers set up an account with Concentra?
Employers can set up an account by visiting the link provided in their featured message for account setup.
Which nearby pharmacy can customers visit before or after their appointment at Concentra Urgent Care?
Customers can visit CVS Health nearby for pharmacy needs before or after their visit to Concentra Urgent Care.
Are there any nearby fitness centers for rehabilitation or exercise after therapy at Concentra?
Fitness on the Edge, LLC, a nearby gym and sports venue, is available for fitness and rehabilitation activities after therapy sessions.
What nearby services can assist with mental health support for Concentra patients?
Acorn Health provides counseling and mental health support nearby, which patients might find helpful.