Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.8
421 reviews
5 stars
255
4 stars
32
3 stars
23
2 stars
15
1 star
96
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and knowledgeable, although some reported negative experiences with front desk personnel.
Wait Times
Numerous reviews highlighted long wait times, often exceeding expectations, even with appointments, leading to frustration among customers.
Service Quality
While some customers had positive experiences with quick and efficient service, others reported disorganization and poor communication regarding their care.
Cleanliness
The facility was generally noted as clean, but some customers mentioned issues with comfort and cleanliness in waiting areas.
Customer Experience
Overall customer experiences varied widely, with some expressing satisfaction and others feeling neglected or poorly treated.
- LDLOR DNov 17, 20255.0Nice office with a knowledgeable and friendly staff that take their time to answer any questions the patient may have. Office is clean, neat and organized and most important the staff and nurses are very professional and experienced. Very comfortable and neat waiting area as well. The service and wait time was very fast .
- APAllyson P.CNov 11, 20255.0Tuve que hacerme un examen y fueron muy amables conmigo en todo momento… No podía orinar para mi examen y tuvieron toda la voluntad del mundo para ayudarme… Excelente servicio
- JJJoseph JaworskiNov 11, 20255.0The lab ladies were really friendly and they answered all of my questions diligently. Job well done!
- JSJose SolaresNov 10, 20255.0Excellent place for random DOT people are very professional there the staff are very friendly
- MDMark DavisNov 3, 20255.0Concentra makes it quick and easy for medical testing; friendly and professional staff!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 6990A Snowdrift Rd, Allentown, PA 18106, USA.
What are the operating hours of Concentra Urgent Care?
Concentra is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra is closed on major holidays such as November 27, December 25, and January 1. On December 24, it is open from 8:00 AM to 3:00 PM.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is spoken at this location.
How can employers set up an account with Concentra?
Employers can set up an account by visiting the link provided in their featured message for account setup.
Which nearby pharmacy can customers visit before or after their appointment at Concentra Urgent Care?
Customers can visit CVS Health nearby for pharmacy needs before or after their visit to Concentra Urgent Care.
Are there any nearby fitness centers for rehabilitation or exercise after therapy at Concentra?
Fitness on the Edge, LLC, a nearby gym and sports venue, is available for fitness and rehabilitation activities after therapy sessions.
What nearby services can assist with mental health support for Concentra patients?
Acorn Health provides counseling and mental health support nearby, which patients might find helpful.