Monte Nido Portland Residential Treatment

Reviews

• BR

  Bethani Ramos

  Oct 3, 2025
  1.0
  Not impressed with staff I spoke with, terrible experience, encouraged my loved one to transfer our within days of entering due to safety concerns regarding handling of medical issues. Definitely recommend avoiding at all costs
• MS

  Megan Sherwood

  Sep 17, 2025
  1.0
  I want to share my experience at MNP because it has continued to affect me even after leaving. Although the house itself is beautiful, and I appreciated many of the residents, two or three of the RCs, and my assigned dietician, my overall experience was extremely harmful. I left with lasting struggles on top of my eating disorder, and I would strongly caution anyone considering this place for themselves or a loved one. Concerns during my stay: -I was accused multiple times of things I hadn’t said or done. At one point, I opened up to my therapist, David, about suicidal thoughts. Later, I was told that a staff member claimed I had said I was “just messing with him” (But with far more profanity). This wasn’t true, and it was later confirmed no staff member had ever said that. It felt like and appeared that I was being pressured to deny what I was actually experiencing. -My husband allowed me to come home once he realized David had lied to him, to me, and to my external therapist. The realization came after he was told an obviously false story about me, by David. This confirmed to him and others that I was having lies told about me and the treatment I was receiving. -On one occasion, I was told I would be taken to the hospital in the van, but instead I was unexpectedly met by an ambulance and physically kept from going back into the house. This negatively impacted me and continues to do so. -I was told I couldn’t bring clothes to the ER, and that staff would bring them later. They never did, leaving me in paper scrubs for days until my husband drove hours to bring me clothes. -Exception foods were served to me, despite being told during the admissions process that would never happen. -Food quality was sometimes unacceptable—for example, one night it was burnt to the point several residents found it inedible, but we were told it would still count as an “incomplete” if we didn’t eat it. -Staff showed favoritism, bent rules for certain residents, and often gossiped. -When I asked for flexibility with bathroom observations due to trauma (I had no purging behaviors), I was told, “I don’t care about your trauma” but in a much more colorful way, with profanity. -I was told I couldn’t leave, that insurance wouldn’t cover anything if I did, and that I’d be left with tens of thousands in debt. This turned out to be untrue. When I did say I was going to leave against medical advice, even if it meant I had the debt, I was told I couldn’t have my phone because I wasn’t “going anywhere”. I eventually got it and was able to leave. -Staffing was often very low (about a 1:15 ratio). Some RCs and even the chef said they hadn’t been trained. -I opened up about a behavior to David and the whole house was punished, which created guilt and humiliation in me. I stopped opening up about certain things at that point, out of fear of making other residents be unrightfully affected. -The clinical director (who was also my therapist) told me he had “chosen me” out of the group because he “knew how I was.” This relationship felt toxic and disorienting throughout my stay. He quit shortly after I left. -I was promised weekly rewards for meeting goals but most times never received them because the staff member was “out.” -I was often times accused of faking symptoms like nausea, fatigue, suicidal thoughts, or pain. This has had lasting effects on me, I still have self doubt in regard to any symptoms I experience. I am constantly questioning “am I faking this?”, even though I’ve never had the issue of fabricating symptoms ever in my life. Final thoughts: Being in an environment where staff repeatedly told me I was lying or exaggerating has deeply impacted my ability to trust myself and others. While there were a few positives, the overall experience left me worse off than when I arrived. These stories are the tip of the iceberg. I would not recommend this facility.
• MS

  mylie stokes

  Aug 26, 2025
  1.0
  This place is a living hell. All the directors are the most awful human beings I’ve ever met. They’ve treated one client like their child while treating all of us like absolute garbage - While she threatens each and every one of our recoveries. After multiple attempts of trying to reconcile this behavior it was never handled. They demeaned us like children with the way they spoke to us. In the end I was overtly disappointed with the care I was provided, and had to leave two weeks into my stay. I highly recommend any other facility.
• EE

  Euryale Enitan

  Jan 25, 2025
  1.0
  They do not respect confidentiality or patients rights. I did an assessment and stupidly gave them my therapist name but never signed an ROI or otherwise consented to my therapist being contacted. They decided (without talking to me about it) to call my therapist and tell her everything I said in the assessment. Now my therapist is referring me to a specialist, keeps saying she's worried about me, and has involved her supervisor. I'm not even sure i have an ED and it's turned into a huge thing just because they decided to report me without even talking to me about it. I never mentioned being a danger to myself or others nor am I at risk of hurting myself or anyone else. Do NOT trust these people with any of your information because they will not respect your privacy.
• SA

  Sam AAsum-Shetler

  Dec 2, 2021
  5.0
  O R E O S & J O E M O N T E N I D O Shout-out Bruin and Diana, litterly Best RCs in the world I swear to God I'm fully recovered

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