Planned Parenthood - Hillman East Portland Center

3.2
132 reviews

About

Reproductive Health ClinicAbortion ClinicPlanned Parenthood
Visit the Planned Parenthood health center in Portland, OR for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Hillman East Portland Center
14601 SE Division Street, Portland, OR
97236, United States

Hours

Reviews

3.2
132 reviews
5 stars
62
4 stars
6
3 stars
5
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being compassionate, knowledgeable, and professional, creating a welcoming environment.

Wait Times

Numerous reviews highlighted excessive wait times, often exceeding scheduled appointment times, leading to frustration among patients.

Communication Issues

Several customers reported poor communication regarding appointment delays and treatment options, contributing to dissatisfaction.

Facility Cleanliness

The facility was generally noted as clean and well-maintained, contributing positively to the overall experience.

Mixed Experiences

While some patients had positive experiences, others reported unprofessional behavior and dissatisfaction with care, indicating inconsistency in service quality.
  • BB
    Bobbi Koller (Bobbi Backwards)
    Dec 4, 2025
    5.0
    The doctors and staff were incredible. Probably the best doctor’s visit I’ve ever had. Compassionate and knowledgeable. Explained my options clearly and went above and beyond with contacting my primary healthcare provider for my bloodwork to ensure no issues would occur with medications. I highly recommend this planned Parenthood to anyone.
  • KM
    Katie M
    Nov 19, 2025
    5.0
    I came here recently regarding my IUD. The staff is knowledgeable, respectful, and kind. The facility is clean and well-maintained. There's obviously a lot of thought and care put into people's experience here, every step of the way. I was even able be seen the same day I made the appointment (which has never happened for me with any healthcare clinic.) They made what could have been an otherwise uncomfortable encounter both pleasant and informative, and I am very thankful for it.
  • ES
    Emilia Sibley
    Nov 17, 2025
    5.0
    Had an A+ experience getting an IUD here. They talked me through it, gave me several pain management options, made me feel safe & comfortable, and were quick and efficient with the procedure. Also had some financial assistance options as well as billing my insurance. The staff were very friendly and capable. Thanks Planned Parenthood!
  • ER
    Elisabeth Rodriguez
    Nov 7, 2025
    1.0
    What was suppose to be an exciting moment for us never happened because the staff is very unprofessional and inattentive. I arrived for my appointment 10 minutes early and yet was never seen. I was scheduled for 10:20am and due to their negligence they took it upon themselves to change it to 11pm. After waiting for about an hour they finally call us back to wait for another 30 mins. At this point I’m fed up, I asked if anyone is coming to help bc I’m ready to go. The manager says I’m still gonna have to wait. On the way out, I see the receptionist who “checked us in” I let her know she was very unprofessional and unhelpful for making us wait 2 hours. She then calls the security on me while she’s behind a big pixie glass. VERY UNPROFESSIONAL
  • GA
    Goob The alien
    Oct 23, 2025
    5.0
    The people here were so incredibly sweet, funny, and professional but not in an uptight way i know when i walk into a place and see alt people and other very diverse people im in a safe space. Granted its portland but i had such a lovely time despite yk....possible tumor diagnosis but i had a great time here and i will recommend this location double over also i was attended to immediately my apt was at 12:10 i got there at 1145 and was serviced thrn and there

Frequently Asked Questions About Planned Parenthood - Hillman East Portland Center

What services does Planned Parenthood - Hillman East Portland Center provide?

Planned Parenthood - Hillman East Portland Center offers emergency contraception, abortion services, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Where is Planned Parenthood - Hillman East Portland Center located?

It is located at 14601 SE Division Street, Portland, OR 97236, USA.