Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, helpful, and professional throughout their visits.
Long Wait Times
Numerous reviews highlighted long wait times for appointments and procedures, often exceeding expectations.
Cleanliness Issues
Some customers reported concerns about cleanliness in the facility, particularly in waiting areas and examination rooms.
Communication Gaps
Several reviews mentioned issues with communication, including lack of clear instructions and errors in processing paperwork.
Efficient Service
Despite the long wait times, many customers noted that the actual service provided was quick and efficient once they were seen.
RY
Rodger Young
5 days ago
5.0
I went to Concentra for a DOT exam. They do a great job with a staff that is very personable and friendly.
TB
Tyler Burnell
5 days ago
1.0
Horrendous experience. They admitted me as a DOT physical. Over two hours in purgatory. Friends blasting on the waiting room TV. Made me pee in a cup twice for a drug test. Which BTW was the purpose of my visit. Insanely disorganized. No apologies. Thought I would never escape. The nine circles of hell was activated that day. Literally went from lobby to exam room like five times. No mercy. Wouldn’t wish it upon my worst enemy.
TK
Teddi Kopera
6 days ago
5.0
Lovely staff, wait time for an urgent care that was busy wasn't half bad, in and out pretty quick
KM
Karen Meek
Nov 4, 2025
5.0
Such a quick easy process. Everyone was friendly, quick and efficient. It took me longer to drive there, than the duration of the visit. Just for reference, I was in there for a preemployment screening.
SM
sami maynard
Oct 13, 2025
1.0
The person at the front was very nice and friendly. When pulled back for a blood draw, they hadn’t cleaned up the tubing from the patient before me, nor did they sanitize anything before I entered. When she was done with the blood draw she tried to send me on my way, and I asked her about my drug screening(urine analysis). She said I wasn’t checked in for that(when I was) so I asked her to look again, she appeared frustrated with my request, but then upon looking again she realized I indeed was checked in for that as well. She didn't give any other instructions other than “I need it at least half full”. Knowing in the past for drug screens they don’t like you flushing the toilet, so I had to ask to be sure what all I need is I do so I wouldn’t have to redo anything.
Infection prevention is a big thing as I work in the medical profession. And giving patients proper information is also important, you can’t just assume people are aware or know the instructions/policy of things. I wouldn’t go back to this location again.
I’m adding and changing my stars for my review, as the doctor called me today to go over my results. I had to call back. The person working the desk answered. I told her I was returning the doctors call for my results. Before she put me on hold to talk to the doctor, she DIDN’T ask me for my name and DOB. When she got back on the line she gave me the Results and what the doctor wanted me to do, and gave them to me WITH OUT asking for my name and DOB. I will be letting my employer know the issues I’ve had with this location as they are the ones requesting the treatment for being a new employee!
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 6405 SW Rosewood, Ste. B, Lake Oswego, OR 97035, US.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Concentra Urgent Care accept credit cards for payment?
Yes, Concentra Urgent Care accepts American Express, Discover, MasterCard, Visa, as well as cash and checks.
Is Concentra Urgent Care affiliated with any professional health organizations?
Yes, it is associated with the Urgent Care Association of America.
What languages are spoken at Concentra Urgent Care?
English is spoken at Concentra Urgent Care.
Are there any nearby health-related facilities close to Concentra Urgent Care?
Yes, nearby health-related facilities include Davis Dental Laboratory, Kirkman Group (health food store), Ayumetrix (laboratory testing), and Purity Laboratories (diagnostic services).
What nearby businesses can I visit around Concentra Urgent Care for home improvement needs?
Nearby home improvement stores include Area Floors, In Your Home, and Globe Lighting, which can be convenient to visit before or after your appointment.
Are there automotive services near Concentra Urgent Care?
Yes, Phil's Auto Clinic, B&R Machine, Inc., and Industrial Caster & Wheel Co. offer automotive repair services nearby.
How can nearby places help me when visiting Concentra Urgent Care?
Nearby landmarks like Davis Dental Laboratory and Kirkman Group health food store can help you locate the clinic easily, and you can visit them for additional health-related needs before or after your care.