Business Details
About
Medical TreatmentsMental Health ClinicMental Health Service
Monte Nido Eugene is an eating disorder day treatment program for adults of all genders. We offer partial hospitalization and intensive outpatient programs for all eating disorder diagnoses including anorexia, bulimia, binge eating disorder, ARFID, OSFED, as well as co-occurring disorders.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
2.4
14 reviews
5 stars
5
4 stars0
3 stars0
2 stars0
1 star
9
- AUAnonymous UserDec 21, 20251.0Do not recommend they just hired this new SW Cyndi Loredo. Bad for business. Would definitely look into this she puts on a good act.
- MMMadeline MetcalfeOct 6, 20231.0The most rude, unhelpful, unwilling admitting/financial staff I have ever worked with. Trying to get my sister into treatment and Monte Nido DEMANDED that she bring $6,700 (the remainder of her out of pocket max) in hand with her on her admission day. For a 22 year old with now no income, that is unrealistic and preventing her from entering treatment. Sister decided she would have to postpone treatment due to this, and rep from Monte Nido told her “well you might as well call your insurance company and tell them to not even bother with the prior authorization since you are giving up your bed.” Staff member tried to push her to go to the facility even still. Everyone I have spoken with on the phone is rude and pushy. Asked a representative at Monte Nido to reach out to my sisters insurance and was told, “yeah we will decide IF we want to do that or not.” Almost seems like they don’t care that people who are going to/trying to go to treatment are suffering and that this could potentially save their life. Monte Nido has been unwilling to offer an extended payment plan past 12 months (this would still be $560/mo), unwilling to accept a partial payment, and unwilling to even consider waiving the fee (considering they are for profit, I am sure they could use the tax break).
- GMGrey MasonFeb 3, 20231.0HORRIBLE!!!!! They make you do super invasive intake that makes you in a super not okay place. THEN they'll call you and tell you that they can't help! ALL THEY DO IS TRIGGER YOU AND MAKE YOU LOSE HOPE. They need to be shut down !!
- CCCatherine J. ClarksonDec 21, 20221.0Controlling, lied to me said didn't have Celiac( have had since a young child). Girl drama and lack of freedom. Doors locked and alarmed. Hurt more than helped!!!
Frequently Asked Questions About Monte Nido Eugene
How do I get started?
During a quick, confidential call, our admissions team will gather your basic information and explain the next steps, which typically include requesting blood work, verifying insurance coverage, and scheduling an intake assessment.
Do I need to fill out any forms in the admissions process?
Our admissions team will walk you through every step of the process and will try to make it as easy as possible while ensuring we collect the information we need. Anything that requires your signature or feedback will be available for electronic signing in a patient portal. This may include releases of information for providers and family members, and financial forms once admission is scheduled.
How long will the evaluation process take?
The intake assessment typically takes 45-60 minutes and is generally done over Zoom. We will ask for eating disorder history and current concerns, as well as supporting information to help us make a level of care recommendation. With your permission, the clinician may also contact your outpatient providers and/or family members for additional information.
What levels of care could I be admitted to?
We provide comprehensive care options, including intensive inpatient, home-like residential living, day (PHP/IOP), and virtual care (PHP/IOP) options, to best meet your recovery needs.
When I’m admitted to full-time in-person care (Intensive 24-hour Care or Residential Living), what should I bring with me?
We ask that you limit your total belongings to what will fit in one medium suitcase. Items not approved will be sent home. Please bring appropriate, comfortable clothing. Upon admission, a staff member will respectfully look through your belongings, and any items deemed inappropriate will be removed and either sent home or kept by staff. A complete list of suggested items will be provided by admissions.
What should I bring if I am admitted part-time or to transitional care?
On your first day of treatment, please bring contact information for your outpatient providers and pack meals. We will provide snacks, beverages, and supplemental exchanges. A staff member will meet with you when you arrive to give you an orientation to the program and answer any questions you may have.
Can I receive mail during treatment?
Yes. You may receive mail during your stay with us.
Who is included in my treatment team?
Your treatment team depends on the level of care you are receiving. At the 24/7 inpatient and residential levels of care, the primary treatment team will include medical staff of psychiatrist, doctor or nurse practitioner.
How do I start the admissions process at Monte Nido Eugene?
You can start by having a quick, confidential call with our admissions team who will explain the next steps like blood work, insurance verification, and scheduling an intake assessment.
What forms are required during the admissions process?
Our admissions team will guide you through the forms, which can be electronically signed via a patient portal. Forms may include releases of information and financial documents.
How long does the intake assessment take and what does it involve?
The intake assessment usually takes 45-60 minutes over Zoom and covers eating disorder history and current concerns to help determine the appropriate level of care.
What levels of care does Monte Nido Eugene offer?
We offer a range of care including intensive inpatient, residential living, day treatment (PHP/IOP), and virtual care options tailored to your recovery needs.
What should I bring if admitted to full-time in-person care?
Limit belongings to what fits in one medium suitcase, including comfortable clothing. Items will be reviewed on admission; any unapproved items will be sent home or kept by staff.
Can I receive mail during my treatment at Monte Nido Eugene?
Yes, patients are able to receive mail during their stay with us.
Who is part of the treatment team for full-time care?
The primary treatment team includes medical staff such as psychiatrists, doctors, or nurse practitioners depending on your level of care.
What are Monte Nido Eugene's hours of operation?
We are open Monday through Friday from 8:00 AM to 8:00 PM and closed on Saturdays and Sundays.
What nearby medical services are available around Monte Nido Eugene?
Nearby you can find Eugene Eye Care for optometry needs, OnePeak Medical, ArtWork Dental, and Lane Surgery Center among others, providing comprehensive health services to support your overall care.
Are there nearby wellness and spa services near Monte Nido Eugene?
Yes, Arbora Medical Spa, Alora Wellness Spa, and Silver Falls Dermatology are nearby for additional skin care and wellness treatments before or after your visit.
What dining options are near Monte Nido Eugene for meals before or after treatment?
Nearby dining includes McGrath's Fish House, Elmer's Restaurant offering breakfast and brunch, perfect for meal options when visiting the area.