Brookdale Bend

Reviews

• DL

  D Lopez

  Oct 23, 2025
  5.0
  I had the pleasure of seeing Amei again and meeting Tina. I was shown around and was very impressed with what I saw. I even had the pleasure of meeting a few of the residents. One of the hardest decisions to make is getting ready to place a parent.
• JC

  Jodi Campbell

  Oct 13, 2025
  5.0
  Thank you Brookdale and your amazing staff!!
• JL

  James Lyle

  Aug 17, 2025
  5.0
  After much debate within the family we decided it was time to place my wife Alice in a Memory Care facility. I reviewed 8 facilities in Bend, OR and personally visited 5 of them. Brookdale stood out as reasonably priced, properly staffed with attentive individuals, warm private rooms, nutritious food, a full schedule of resident activities with numerous field trips and a caring place for Alice. After her placement my great impression remained and increased as I worked more closely with facility's management and staff. I'd highly recommend Brookdale to those with a family member needing help in life's later year's challenges.
• CF

  Cynthia Falkenhagen

  Aug 1, 2025
  1.0
  My father was in memory care at Brookdale Bend facility. Initially his care was good and what one would expect but then after a few months began to deteriorate. We would frequently find his restroom and bedroom filthy with urine and dried fecal material. His clothes, bed linens, shoes and other items were frequently missing. When we tried to address some of these various problems with the executive director, she would make excuses like “I thought you were donating those” and she was not helpful in solving the other issues with the cleanliness and the staff. She ultimately retaliated by redoing my father’s care plan and increasing his monthly rate. At this point I felt we could no longer address our father’s care without retaliation from the executive director by increasing his charges. I was left with no other choice than to move my father to another care facility. It is obvious to me that this organization is just out for profit and not for the well-being of their patients. I found a good resource in the Oregon State Ombudsman however you must keep good records and involve them early on as they will not go back and help with previous billing issues. They are a good resource and will advocate for patients and families that are in long term care.
• JS

  Jason Standfill

  Jun 11, 2025
  5.0
  Spencer and all the staff are amazing , amei was awesome supper funny , the facility is so clean and organized

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