Business Details
About
Home Health Care ServiceHome Care Assistance
For over 20 years, TheKey (formerly Home Care Assistance) has been a trusted provider of in-home care for seniors, proudly helping Canadians age with dignity and independence at home. Our highly trained caregivers deliver personalized services—including respite care, elder care, and companionship—focused on nurturing a healthy mind, body, and spirit through our Balanced Care Method™. We are committed to values Canadians cherish: respect, compassion, and community. Working collaboratively with families, we create individualized care plans tailored to each client’s unique home care needs. TheKey offers 24/7 support, including holidays, weekends, evenings, and overnight. Contact TheKey Canada today to learn more..
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4.8
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- CSCarmen SooknananApr 29, 20255.0We’ve had an amazing experience with TheKey Senior Home Care. From the very beginning, the staff was professional, attentive, and truly committed to understanding our clients needs. The team regularly checks in to ensure everything is going smoothly, and they are always responsive when we have questions or concerns. It is such a comfort knowing our clients are in good hands and receiving support that respects their dignity and independence. I highly recommend TheKey to anyone looking for high-quality in-home senior care!
- PCPrestige ClothingMar 29, 20254.0Amazing service all round, thank you!!
- MLmark langeDec 27, 20245.0I cannot express enough gratitude for the exceptional service provided by The Key, an in-home care provider that has truly made a positive impact on my family’s life. They have gone above and beyond in providing my father with compassionate companionship both during his time at home and during his hospital stay. From the very start, the team at The Key impressed us with their professionalism and personalized approach. They carefully matched my father with caregivers who not only met his needs but also genuinely connected with him on a personal level The Key has truly set the standard for in-home care. Their compassionate caregivers, outstanding customer service, and unwavering commitment to the well-being of their clients make them an exceptional choice for anyone seeking care for a loved one. I highly recommend The Key to anyone in need of reliable and heartfelt in-home care services
- BFBev ForsythSep 10, 20195.0We are so glad we found Home Care Assistance when we did. They went over and above for my grandmother and our whole family when life was really difficult for us. Nothing was too much to ask. The whole team of caregivers were really caring and compassionate and the company made sure that they were a good fit for her.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What is home care and what services does TheKey - Senior Home Care provide?
Home care is a supportive service by professional caregivers in your home for assistance with errands, meals, personal care, and cognitive stimulation. TheKey offers personalized in-home care focused on seniors' mental and physical well-being.
How do I find the best caregiver for my loved one with TheKey?
The best caregiver is a trained, experienced, and reliable professional who fits well with your loved one’s personality and care needs. TheKey provides highly trained caregivers matched to each client's unique needs.
How much does home care cost at TheKey - Senior Home Care in Toronto?
Home care is billed by the hour, with costs varying based on care hours and region. Families typically pay out-of-pocket or use long-term care insurance.
What safety measures does TheKey take to protect clients from COVID-19?
TheKey follows CDC and local guidelines with infection control protocols, provides PPE to caregivers, and has most caregivers and staff fully vaccinated against COVID-19.
Why should I choose TheKey - Senior Home Care agency over a private caregiver?
TheKey offers safety, insurance, caregiver management, payroll, and backup support, reducing risks and administrative burden compared to hiring a private caregiver.
What are TheKey - Senior Home Care's operating hours?
TheKey operates 24/7 including holidays and weekends, ensuring continuous support for seniors' home care needs.
Where is TheKey - Senior Home Care located?
TheKey is located at 2300 Yonge St, Suite 2011, Toronto, ON M4P 1E4, Canada.
What languages are supported by TheKey - Senior Home Care?
TheKey provides services in English and French to accommodate diverse clients.
How can nearby Heart & Stroke center benefit clients of TheKey in Toronto?
Clients can access heart and stroke community services nearby for additional support, education, and resources complementing TheKey’s in-home care.
How might visiting local shops like La Vie en Rose or Reitmans enhance a senior's day when receiving care from TheKey?
Seniors can enjoy outings to nearby clothing stores like La Vie en Rose and Reitmans for shopping or companionship activities arranged by caregivers for social engagement.
Which nearby professionals can support families working with TheKey - Senior Home Care in Toronto?
Nearby professionals like Jillian M. Siskind & Associates (lawyer) and Frank Mortgage (broker) can assist families with legal and financial planning related to senior care.