Business Details
About
Home Health Care Service
For over 20 years, TheKey (formerly Home Care Assistance) has been a trusted provider of in-home care for seniors, proudly helping Canadians age with dignity and independence at home. Our highly trained caregivers deliver personalized services—including respite care, elder care, and companionship—focused on nurturing a healthy mind, body, and spirit through our Balanced Care Method™. We are committed to values Canadians cherish: respect, compassion, and community. Working collaboratively with families, we create individualized care plans tailored to each client’s unique home care needs. TheKey offers 24/7 support, including holidays, weekends, evenings, and overnight. Contact TheKey Canada today to learn more..
Location
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Reviews
4.8
43 reviews
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- DHDana HollyJun 17, 20255.0Thank you with all my heart. The tenderness and compassionate my mom received was greater than words can say. I am so grateful for the support, sensitivity, and love we the family, and our mom received. I recommend The Key to anyone who requires these services.
- PCPrestige ClothingMar 29, 20254.0Amazing service all round, thank you!!
- RFRon FurstMar 25, 20255.0From our first contact with the eminently professional client success manager Kristal to our fantastic psw Ramandeep The Key has been immensely helpful to our family: always reliable and punctual, pleasantly responsive and resourceful to any questions or concerns, and genuinely empathetic. A joy to work with at a time in our family when that is invaluable. A testament to their field, our family is forever grateful.
- KEKathleen EusebioFeb 26, 20255.0Looking for a caregiver for my father started out as an overwhelming task but as soon as I spoke with my first contact person at The Key, I instantly felt relief knowing that I've found a great agency. After several discussions about my father's situation and his needs and preferences, I was ensured that a suitable caregiver would be found. After a few weeks, a caregiver started and it has been a blessing ever since. My dad's care needs have been met beyond our expectations and we are thrilled to have someone who is patient, caring and gentle with him. It has provided us with security knowing that my father is in good hands. I would highly recommend The Key to anyone who is looking for in home care for a loved one.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What is home care and what services does TheKey - Senior Home Care provide?
Home care is a supportive service by professional caregivers in your home for assistance with errands, meals, personal care, and cognitive stimulation. TheKey offers personalized in-home care focused on seniors' mental and physical well-being.
How do I find the best caregiver for my loved one with TheKey?
The best caregiver is a trained, experienced, and reliable professional who fits well with your loved one’s personality and care needs. TheKey provides highly trained caregivers matched to each client's unique needs.
How much does home care cost at TheKey - Senior Home Care in Toronto?
Home care is billed by the hour, with costs varying based on care hours and region. Families typically pay out-of-pocket or use long-term care insurance.
What safety measures does TheKey take to protect clients from COVID-19?
TheKey follows CDC and local guidelines with infection control protocols, provides PPE to caregivers, and has most caregivers and staff fully vaccinated against COVID-19.
Why should I choose TheKey - Senior Home Care agency over a private caregiver?
TheKey offers safety, insurance, caregiver management, payroll, and backup support, reducing risks and administrative burden compared to hiring a private caregiver.
What are TheKey - Senior Home Care's operating hours?
TheKey operates 24/7 including holidays and weekends, ensuring continuous support for seniors' home care needs.
Where is TheKey - Senior Home Care located?
TheKey is located at 2300 Yonge St, Suite 2011, Toronto, ON M4P 1E4, Canada.
What languages are supported by TheKey - Senior Home Care?
TheKey provides services in English and French to accommodate diverse clients.
How can nearby Heart & Stroke center benefit clients of TheKey in Toronto?
Clients can access heart and stroke community services nearby for additional support, education, and resources complementing TheKey’s in-home care.
How might visiting local shops like La Vie en Rose or Reitmans enhance a senior's day when receiving care from TheKey?
Seniors can enjoy outings to nearby clothing stores like La Vie en Rose and Reitmans for shopping or companionship activities arranged by caregivers for social engagement.
Which nearby professionals can support families working with TheKey - Senior Home Care in Toronto?
Nearby professionals like Jillian M. Siskind & Associates (lawyer) and Frank Mortgage (broker) can assist families with legal and financial planning related to senior care.