Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Centerpoint Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Toronto, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
257 reviews
5 stars
249
4 stars3
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting the exceptional service provided by Leila and other team members.
Product Quality
Customers expressed satisfaction with the quality and affordability of the glasses and lenses, noting good deals and promotions.
Mixed Experiences
While many reviews were positive, there were some complaints regarding poor organization and service, particularly related to order fulfillment and customer care.
Staff Knowledge
The staff, especially the optometrists, were noted for their professionalism and thoroughness during eye exams, providing clear explanations and guidance.
- LALeila Abbasi4 days ago5.0I had an eye exam yesterday with Dr. Carol, and it was a great experience. She was very professional, kind, and patient. She took her time to explain everything clearly and answered all my questions. I never felt rushed, and she made me feel comfortable during the whole exam. The exam was very thorough, and I felt confident about the results and recommendations. The clinic environment was clean and welcoming, and the staff were also friendly. I highly recommend Dr. Carol to anyone looking for a caring and knowledgeable eye doctor.
- BKBorzou KeshavarzJan 5, 20265.0Maryam was absolutely amazing. One of the screws on my glasses had fallen out and I didn’t even have the screw with me. She fixed it right away, adjusted my glasses perfectly. Very professional, kind, and genuinely helpful. Excellent service — highly recommended.
- APAli PiraeiDec 30, 20251.0"About a month or two ago, I visited an optometrist located within Specsavers Centerpoint. I was prescribed a new pair of glasses specifically for computer use, known as 'intermediate' lenses. However, when I received the glasses and started wearing them, the experience was highly unusual. For instance, when looking at my monitor, instead of a rectangle, the screen appeared as a trapezoid. It looked as if the bottom of the image was stretched wider than the top. Additionally, the screen appeared to be positioned lower than my actual line of sight. I went back to the store twice to address this. Each time, the staff dismissed my concerns, claiming everything was made according to the prescription and that I 'just needed to get used to it.' Despite their initial promise that they would resolve any issues if I wasn't satisfied within a certain timeframe, they took no action and kept making excuses. This was my second time purchasing from this store, and it will definitely be my last. I am now stuck with a pair of glasses that cause me discomfort and a total loss of the money I spent."
- KSKlaudelle SoDec 29, 20255.0Specsavers is highly recommended. The services was awesome. I love the price and the quality of my new eyeglasess. They fits perfectly and also the staffs at the centrepoint branch are so friendly and very accommodating to my needs especially on choosing the frames.
- MPMarjorie PedrosoDec 15, 20255.0The store is comfortably/conveniently located inside the mall with ambient temperature. Kudos to our store associate/agent Ms Aleena, who assisted us during our visit and for giving us an outstanding accomodation. She is detail-oriented, and really knows her craft. The store itself offers great discounts and savings, and whether you have the insurance to spend, don't hesitate to come and make your move now! We also appreciated our optometrist, Dr Carol Ng for a warm welcome and for making our eyes healthy again. We truly had a spectacular experience at Specsavers in Centerpoint Mall @ Yonge St.
Frequently Asked Questions About Specsavers Centerpoint Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the opening hours of Specsavers Centerpoint Mall?
Specsavers Centerpoint Mall is open Monday to Friday from 10:00 to 20:00, Saturdays from 10:00 to 18:00, and Sundays from 12:00 to 18:00. Holiday hours vary, with some days closed.
How can I book an eye exam at Specsavers Centerpoint Mall?
You can book an eye exam online via the Specsavers Centerpoint Mall website, call the store at +1 416-649-6636, or visit the store in person to make an appointment.
What services does Specsavers Centerpoint Mall offer?
Specsavers Centerpoint Mall offers eye tests, adult eye tests, contact lens services, and eye health services.
How much does an eye exam cost at Specsavers Centerpoint Mall?
Comprehensive eye exams cost $99 and include an OCT scan at no extra charge. For customers aged 65 or over, eye exams are covered by the provincial health care plan for eligible patients, with no out-of-pocket expense.
Can I return or amend my glasses order at Specsavers Centerpoint Mall?
Yes, you can return or amend your glasses order within three months of purchase. If you placed your order in-store, simply visit the store to make changes or returns under the no worries, no fuss guarantee.
Does Specsavers Centerpoint Mall provide glasses adjustments or repairs?
Yes, you can visit the store for glasses adjustments or repairs if you experience any discomfort or issues with your glasses.
What COVID-19 safety measures are implemented at Specsavers Centerpoint Mall?
Specsavers Centerpoint Mall follows all provincial government COVID-19 guidelines and has a COVID-safe plan to protect customers and staff.
What well-known brands are available at Specsavers Centerpoint Mall?
The store carries brands including HUGO, Converse, Marvel, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, Vivienne Westwood, and many others for eyewear and accessories.
What nearby dining options are available close to Specsavers Centerpoint Mall?
Nearby dining options include Thai Express, Made in Japan Teriya, Wendy's, Taco Bell Canada, Starbucks, and Yogen Früz. You can enjoy a meal or coffee before or after your visit.
Which nearby stores can I visit when shopping at Specsavers Centerpoint Mall?
You can visit stores such as Koodo Mobile, Gul Jewellery, Rainbow Jade Inc, Trade Secrets, GameStop, Cavallino, Grazia, Vans, and Wholesale Wireless for a variety of shopping needs.