Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers St. Laurent Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Ottawa, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.8
139 reviews
5 stars
129
4 stars1
3 stars
3
2 stars2
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received high praise for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Knowledge and Expertise
Customers appreciated the knowledgeable staff and thorough eye exams, with many noting that the optometrists provided clear explanations and personalized advice.
Affordability
Many reviews mentioned the great prices and value for money, with customers expressing satisfaction with the affordability of glasses and eye exams.
Efficiency
While most experiences were positive, some customers noted issues with appointment scheduling and wait times, suggesting room for improvement in managing patient flow.
Product Selection
The store was praised for its wide selection of frames and lenses, catering to various styles and budgets, which contributed to a positive shopping experience.
- ZSZakia Shafi2 days ago5.0Ella was absolutely lovely! She made my glasses shopping so easy and enjoyable. Her customer service is outstanding!
- KAKamell AbughoNov 16, 20255.0A big thank you to Pablo at Specsavers! Your kindness, patience, and helpful guidance meant a lot. I really appreciate the way you took care of everything—thank you for making my visit such a smooth and pleasant one.
- PPpineapplealohaNov 10, 20255.0Ella was very helpful and very patient with me when picking glasses. She explained and helped very well through all the process and even gave suggestions and explained what everything meant. I would recommend to my children to go there! I had a great experience with Specsavers and Ella
- GCG CNov 7, 20255.0Friendly personable staff and non rushed thorough exam with follow up care. 10/10
- SDStacey DallaireOct 30, 20255.0I had a great experience at Specsavers in St. Laurent Mall. Everyone was professional, friendly, and made me feel well taken care of. Laurent was especially helpful — he offered great advice while I was picking out glasses and clearly explained the costs and lens add-ons. Highly recommend!
Frequently Asked Questions About Specsavers St. Laurent Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers St. Laurent Centre offer?
Specsavers St. Laurent Centre offers eye tests, adult eye tests, contact lens services, and eye health services.
What are the prices for an eye exam at Specsavers St. Laurent Centre?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. For customers aged 65 or over, eligible patients can receive a comprehensive eye exam at no out-of-pocket expense covered by the provincial health care plan.
How can I book an eye exam at Specsavers St. Laurent Centre?
You can book an eye exam online by selecting the store and clicking ‘book appointment’ on their website, call the store directly, or visit in person to schedule an appointment.
What are Specsavers St. Laurent Centre's opening hours?
The store is open Monday to Saturday from 9:30 AM to 9:00 PM and Sunday from 11:00 AM to 5:00 PM. Holiday hours vary, with some days having adjusted hours or closures.
Can I return or amend my glasses order at Specsavers St. Laurent Centre?
Yes, you can return or amend your glasses within three months of purchase by visiting the store, as part of their no worries, no fuss guarantee.
Does Specsavers St. Laurent Centre offer glasses adjustments or repairs?
Yes, if you experience discomfort or issues with your glasses, you can visit the store for adjustments or repairs on-site.
What COVID-19 safety measures are implemented at Specsavers St. Laurent Centre?
The store follows a COVID safe plan adhering to all provincial government advice to keep the community safe. Visitors are requested to follow the latest government guidelines during their visit.
Are there any points of interest near Specsavers St. Laurent Centre?
Yes, nearby places include GoodLife Fitness gym for your workouts, Michel's Baguette bakery for fresh treats, and Sunglass Hut for additional eyewear options, all within convenient walking distance.
How can nearby public utility companies like Nuvitik be useful when visiting Specsavers St. Laurent Centre?
Nuvitik, an internet service provider nearby, ensures good connectivity in the area which may help with online bookings or digital communications related to your visit to Specsavers.
What nearby stores could I visit for clothing and accessories when I come to Specsavers St. Laurent Centre?
You can visit nearby stores like Reitmans, Laura Canada, and Melanie Lyne for women's clothing and fashion accessories, or visit Roots and Journeys for clothing and shoes, making your shopping experience more convenient.