Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Oshawa Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Oshawa, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
369 reviews
5 stars
336
4 stars
24
3 stars2
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received high praise for their friendliness, professionalism, and helpfulness, with many customers highlighting individual employees like Rity, Hamza, and Claire for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality and selection of glasses, noting good value for money and a variety of options available.
Overall Experience
Many reviews reflected a positive overall experience, with customers appreciating the smooth process from booking to purchasing, and the welcoming atmosphere of the store.
Communication Issues
Some customers reported issues with communication regarding product details and fitting appointments, leading to frustration in certain cases.
Follow-Up Service
The business demonstrated a commitment to customer satisfaction by addressing past complaints and ensuring follow-up care, which was appreciated by customers.
- MSMunir Shirzad1 day ago5.0This was my first time visiting Specsavers and Rity assisted me with full attention, she was really helpful in choosing my glasses and very sweet. Dr. Omar did my eye exam in the best way possible. I thank Rity for all the help and I would absolutely visit again.
- MMMichelleNov 14, 20255.0I absolutely love the staff at Specsavers. They are super friendly, very knowledgeable, and incredibly helpful. The location is clean, well organized, and everyone is always willing to assist. I initially brought my son in to get two pairs of glasses. The experience was absolutely wonderful. Rity was so kind, patient, and helpful in assisting my son with picking out his frames. Because of how great the service was, I decided to treat myself to new glasses as well — and again, Rity was amazing. She is extremely knowledgeable and made the whole process enjoyable. I will definitely be a lifelong client. Highly recommend Specsavers!
- SSSandip SahaNov 2, 20255.0I had a great experience at this store! I bought two pairs of glasses last month, and Rity was super helpful throughout the whole process. As an international student, I wasn’t too familiar with the UHIP documentation and coverage, but she patiently guided me through everything and made it really easy. Great customer service and a smooth experience overall. I will definitely recommend! 💯
- SFSajid FardinNov 2, 20255.0I got my eyes checked a few weeks ago with Rity’s help, and the experience was fantastic. She was incredibly kind, patient, and clearly passionate about her work. She took the time to explain everything and even helped me pick out the perfect pair of glasses. I couldn’t have asked for better service – highly recommend!
- MAMunir AamedOct 30, 20255.0I am 100% satisfied with all the services provided. I would especially like to commend your staff member, Hamza, who is an exceptionally good and highly experienced person. His commendable morals and professionalism made a significant and positive impression.
Frequently Asked Questions About Specsavers Oshawa Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What is the cost of a comprehensive eye exam at Specsavers Oshawa Centre?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no extra charge. If you are 65 or over, eligible patients may receive a comprehensive eye exam covered by the provincial health care plan with no out-of-pocket expense.
How can I book an eye exam at Specsavers Oshawa Centre?
You can book an eye exam online by selecting the store and clicking ‘book appointment’, call the store, or visit in person to schedule your appointment and get assistance.
What is the return policy for glasses purchased at Specsavers Oshawa Centre?
You can return your glasses if you have any concerns within three months from the purchase date; Specsavers will address the issue to ensure your satisfaction.
Can I amend or cancel my glasses order?
Yes, if your order was placed in-store, you can amend or cancel it by visiting the store within three months as part of their no worries, no fuss guarantee.
Does Specsavers Oshawa Centre offer glasses adjustment or repair services?
Yes, if you experience discomfort or issues with your glasses, just visit the store and they will try to adjust or repair them in-store for you.
What COVID-19 precautions does Specsavers Oshawa Centre follow?
They follow all provincial government advice to maintain community safety and have a COVID safe plan in place. Visitors should adhere to the latest government guidelines.
What are the store hours for Specsavers Oshawa Centre?
The store is open Monday to Saturday from 10:00 to 21:00, and Sunday from 11:00 to 18:00.
Which popular brands of eyewear and accessories does Specsavers Oshawa Centre offer?
They carry a wide range of brands including Converse, Tommy Hilfiger, Levi’s, adidas, Marc Jacobs, DKNY, and many more.
What shopping options are available near Specsavers Oshawa Centre?
Nearby shopping includes Oshawa Centre, a large shopping center, and stores like Tip Top (mens clothing), Bentley (luggage and fashion accessories), and Miniso Canada (retail variety). You can conveniently combine your eyewear visit with shopping at these locations.
Are there food options close to Specsavers Oshawa Centre where I can eat before or after my visit?
Yes, nearby food options include Taco Bell Canada for Mexican fast food, Jimmy The Greek for Greek cuisine, barBURRITO for Mexican dishes, Freshly Squeezed offering smoothies and vegetarian options, and Starbucks for coffee and snacks.