Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Oshawa Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Oshawa, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.8
394 reviews
5 stars
357
4 stars
24
3 stars2
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Rity and Claire for their exceptional service.
Product Selection
Customers appreciated the variety of frames available, noting good deals and promotions, although some felt the selection of discounted frames was limited.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints regarding poor communication and service during specific situations, particularly related to contact lens fittings.
Professionalism
The staff, including optometrists, were frequently described as professional and attentive, contributing to a generally positive atmosphere in the store.
Cleanliness and Environment
The store was noted for being clean and well-organized, enhancing the overall shopping experience.
- MYMathew Yancan2 days ago5.0Rity was extremely informative and a pleasure to deal with. Would highly recommend you searching her out for any help with your eye glass questions.
- ACanne christensen5 days ago5.0I came in today with a prescription after having my eyes examined. Rity served me right away. She helped me find the right glasses for my needs, I ended up buying two pair of glasses and one pair of prescription sun glasses. Rity shared knowledge and patience with me with me as I searched for the correct eyewear for me. Thank you Spacesavers and thank you Rity for great service
- SESun E6 days ago2.0I had a very mixed experience at this clinic. On the positive side, the optometrist was excellent. They were really nice, supportive, and I didn't feel rushed at all during the exam. I felt like I was in good hands clinically and appreciated the professional care I received. However, the experience changed completely once I spoke with the reception staff, "Rity'. Initially, she was very cheerful and supportiveright up until the moment I declined to purchase their cheap quality no brand frames. Once I made it clear I wasn't interested in their specs, her demeanor shifted instantly. She became visibly upset and extremely rude. I understand that staff may be working on commission, but it is incredibly poor practice to mistreat a customer simply because they choose not to buy their poor quality products on site. This feels like a management and training issue; the high pressure sales environment at the front desk completely ruined the positive atmosphere created by the optometrist. It may work great for someone trying to do insurance fraud and getting sunglasses on Insurance, as many reviews says.
- KWKelly WaylingJan 6, 20265.0What a group of professionals, and still make you feel welcome. Quick, quality and make you feel at home the moment you walk in the door. Thank you Dr. Aparana and huge shout out to Rity, who made the glasses purchase seamless and very efficient. Thank you Specsavers Team!! Can’t wait to pick up the new eyewear.
- LLLoisJan 6, 20261.0If I could I'd give it half a star. My experience was horrendous. Starting from the eye exam. Blindness runs in my family which didn't matter to the woman that did the eye exam. When I asked her about the floaters she said I should talk to my family doctor. Then I ordered my glasses 2 weeks I had to call them and ask and I was told only one pair was available. I only bought one pair. When I spoke to Claire who's the co owner she said she would get back a week later. A month later and still waiting. If I wasn't on a fixed income I'd take them back. I can still hardly see so I should of went somewhere else
Frequently Asked Questions About Specsavers Oshawa Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What is the cost of a comprehensive eye exam at Specsavers Oshawa Centre?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no extra charge. If you are 65 or over, eligible patients may receive a comprehensive eye exam covered by the provincial health care plan with no out-of-pocket expense.
How can I book an eye exam at Specsavers Oshawa Centre?
You can book an eye exam online by selecting the store and clicking ‘book appointment’, call the store, or visit in person to schedule your appointment and get assistance.
What is the return policy for glasses purchased at Specsavers Oshawa Centre?
You can return your glasses if you have any concerns within three months from the purchase date; Specsavers will address the issue to ensure your satisfaction.
Can I amend or cancel my glasses order?
Yes, if your order was placed in-store, you can amend or cancel it by visiting the store within three months as part of their no worries, no fuss guarantee.
Does Specsavers Oshawa Centre offer glasses adjustment or repair services?
Yes, if you experience discomfort or issues with your glasses, just visit the store and they will try to adjust or repair them in-store for you.
What COVID-19 precautions does Specsavers Oshawa Centre follow?
They follow all provincial government advice to maintain community safety and have a COVID safe plan in place. Visitors should adhere to the latest government guidelines.
What are the store hours for Specsavers Oshawa Centre?
The store is open Monday to Saturday from 10:00 to 21:00, and Sunday from 11:00 to 18:00.
Which popular brands of eyewear and accessories does Specsavers Oshawa Centre offer?
They carry a wide range of brands including Converse, Tommy Hilfiger, Levi’s, adidas, Marc Jacobs, DKNY, and many more.
What shopping options are available near Specsavers Oshawa Centre?
Nearby shopping includes Oshawa Centre, a large shopping center, and stores like Tip Top (mens clothing), Bentley (luggage and fashion accessories), and Miniso Canada (retail variety). You can conveniently combine your eyewear visit with shopping at these locations.
Are there food options close to Specsavers Oshawa Centre where I can eat before or after my visit?
Yes, nearby food options include Taco Bell Canada for Mexican fast food, Jimmy The Greek for Greek cuisine, barBURRITO for Mexican dishes, Freshly Squeezed offering smoothies and vegetarian options, and Starbucks for coffee and snacks.