Business Details
About
Home Health Care Service
For over 20 years, TheKey (formerly Home Care Assistance) has been a trusted provider of in-home care for seniors, proudly helping Canadians age with dignity and independence at home. Our highly trained caregivers deliver personalized services—including respite care, elder care, and companionship—focused on nurturing a healthy mind, body, and spirit through our Balanced Care Method™. We are committed to values Canadians cherish: respect, compassion, and community. Working collaboratively with families, we create individualized care plans tailored to each client’s unique home care needs. TheKey offers 24/7 support, including holidays, weekends, evenings, and overnight. Contact TheKey Canada today to learn more..
Location
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Reviews
5.0
24 reviews
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- SMSusan MaxwellMar 29, 20215.0The Home Care Assistance team have been such a knowledgeable and reassuring service for my elderly parents, my siblings and me. Angie, Jeanette, and the wonderful care givers have been tremendously reliable, experienced, and caring which has made it easier both emotionally and logistically for my parents to age in place.
- PKPenny KennedyNov 9, 20205.0Home Care Assistance Oakville helped our uncle transition onto a Memory Care Floor at Sunrise Oakville during a 14 day Covid quarantine. From our first 2 hour! zoom meeting with Jeanette to communicating with the caregivers daily, we were very impressed by the level of dedication, creativity and understanding of caring for a person with Alzheimer's. Home Care Assistance Carers put our mind at ease to know that our uncle was well cared for in this transitional time.
- PMPradeesh MAAug 16, 20185.0Very friendly staff members
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What services does TheKey - Senior Home Care provide?
TheKey offers personalized in-home care services for seniors, including respite care, elder care, companionship, dementia care, skilled nursing, and hospital recovery, tailored to individual needs.
What is home care and how can it help my loved one?
Home care is professional support provided in the home, helping with tasks like errands, meal preparation, personal care, and cognitive stimulation, promoting independence and peace of mind.
How do I choose the best caregiver for my family member?
Select an experienced and trained caregiver who matches your loved one's needs and personality, is reliable with backup support, and has the appropriate skills.
What are the costs associated with home care at TheKey?
Home care costs vary based on hours needed, usually billed hourly, and may be paid out-of-pocket or through long-term care insurance.
How does TheKey protect clients and caregivers from COVID-19?
TheKey follows CDC and local guidelines with safety protocols, provides PPE, and has a majority of vaccinated caregivers and Care Team members to ensure client safety.
What are the operating hours of TheKey - Senior Home Care in Oakville?
TheKey operates 24/7 every day of the week, including holidays, weekends, evenings, and overnight.
What languages are supported by TheKey's caregiving staff?
TheKey provides services in both English and French to accommodate diverse language needs.
Where is TheKey - Senior Home Care located in Oakville?
TheKey is located at 2525 Old Bronte Rd, Suite #212, Oakville, ON, L6M 4J2, Canada.
What nearby medical services are available around TheKey in Oakville?
Nearby medical services include Bronte Medical FHO INC (family practice), Palermo Professional Centre (physical therapy, pharmacy), and Bronte Creek Medical (hospital), which can be helpful for additional health needs during home care.
Are there convenient nearby options for nutrition and wellness around TheKey?
Yes, Nutrivive Consulting offers nutritionist and holistic services nearby, and Active Solutions Registered Massage Therapy provides massage and wellness treatments to support clients’ overall health.
What local amenities can clients and families visit near TheKey to make visits more comfortable?
Clients and families can enjoy HK Ajeena's café for coffee, Top Hat Cleaners for laundry services, and Palermo Pharmacy for convenient medication needs close to TheKey's location.