Miracle-Ear Hearing Aid Center

Reviews

• KW

  Karen West

  Oct 15, 2025
  5.0
  Great service and caring staff @ the Moore Oklahoma store on 19th Street
• BJ

  Blake Johnson

  Oct 3, 2025
  1.0
  Went in to get a hearing check and I felt the doctor was wonderful and very knowledgeable during the test. She told me my hearing was on the borderline and it would be a good investment to get hearing aids as preventative care. She went over all the different types they offer and picked out a pair she suggested would be best for me. I told her I’ll think on it. A few months later I called back so I could receive my test results and revisit which hearing aids would work best for my situation and the front desk lady said she would schedule me for an appointment to receive demo hearing aids for a few days. I thought that’s great! I arrived for my 2:30pm appointment only to be told by the front desk lady that the doctor isn’t fitting me today because she would be traveling the next week and couldn’t be in to do any adjusting to the hearing aid if needed. I then asked why was I scheduled for this time and day or why no one called me back to reschedule. No real answer. I asked to speak with the doctor to get a more clear understanding and a few moments later she stomps out with an attitude to tell me that I’m not receiving demos at all because my hearing is fine and she doesn’t know why I even felt the need for demos….. because 1) the front desk lady suggested the demos to me after looking at my chart and 2) she, THE DOCTOR, previously said my hearing was borderline, went over hearing aid options with me, and told me this would be good preventive care. I asked to receive a formal email from the doctor explaining why my appointment didn’t happen so I could explain to my work for taking time off and said, “No we don’t do that, feel free to not come back.” It was just incredibly rude, uncalled for, and unprofessional. I’ve never been approached by licensed medical professional in such a demeaning way. If anyone knows of a hearing doctor that acts professional, I would love to hear about them. Thanks :)
• AS

  Annie Swanson

  Oct 3, 2025
  5.0
  I cannot say enough good things about my experience at Miracle-Ear in Moore. From the moment I walk in, Elizabeth at the front desk greets me with such warmth and kindness. She makes me feel welcome every single time, like I’m visiting a friend rather than a doctor’s office. Starla, my specialist, has truly changed my life. I had gone 40 years without hearing aids, not realizing how much I was missing. She carefully explained my type of hearing loss in a way I could understand, guided me through the testing process, and made sure I was comfortable every step of the way. Thanks to her knowledge, patience, and professionalism, I now have hearing aids that have completely opened up my world. Both Starla and Elizabeth treat their patients like family and are always willing to go above and beyond to help. They have created such a friendly, caring atmosphere that makes you feel valued and supported. If you’re looking for hearing care, I highly recommend Miracle-Ear in Moore. You won’t find a better team than Starla and Elizabeth!
• CP

  Caleb Pennebaker

  Jul 6, 2025
  1.0
  I purchased hearing aids here in 2021. I’ve kept silent until now but Miracle Ear has had the gall to continue sending me customer satisfaction surveys and I finally decided that I should warn others. I was told that I would receive reimbursement from my insurance for my purchase beyond my deductible. I never have. I spoke to my insurance, blue cross, several times and they continually told me that all they needed was a pre-authorization form and they would pay. After several calls to miracle ear it still was not handled correctly and I was forced to take money from my retirement account to pay the total. I moved to the Muskogee area and was told by my new provider that she was aware of the problem and that the paperwork was not submitted correctly. She attempted to help, but by then my insurance was asking for a second opinion and I was referred to an audiologist, which I never heard back from, and would have had to pay for out of pocket as I no longer had insurance at that point. At the Muskogee location, I’ve been told that my hearing loss is not that bad and that I can’t trust insurance companies. There’s been no effort to correct the issue beyond referrals to another audiologist. I should not be the one to pay for fraudulent services.
• JC

  James Chapman

  Jun 6, 2025
  5.0
  Starla and Elizabeth provided me with excellent, friendly and professional service. They are knowledgeable and very helpful in all of their interactions me and the other customers I observed. They are both keepers, in my opinion.

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