Stonecreek Dental

4.5
338 reviews

About

Dentist

Location

Stonecreek Dental
1114 N Monroe Dr, Xenia, OH
45385, United States

Hours

Reviews

4.5
338 reviews
5 stars
278
4 stars
21
3 stars
6
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The majority of reviews highlight the staff's friendliness, professionalism, and ability to make patients feel comfortable, especially those with dental anxiety.

Customer Service

Several customers reported negative experiences with the front desk staff, citing rudeness, lack of empathy, and issues with appointment management.

Appointment Issues

Numerous reviews mention problems with appointment cancellations, long wait times, and confusion regarding insurance verification.

Quality of Care

While many patients praised the quality of dental work and thoroughness, some expressed dissatisfaction with treatment plans and perceived upselling.

Overall Experience

Overall, experiences vary widely, with many patients expressing satisfaction and others feeling frustrated with service and administrative issues.
  • ES
    Elizabeth Schumacher-Berger
    Nov 17, 2025
    2.0
    I want to preface this by saying the staff at the Xenia office is wonderful and has always treated me with respect and care, but I have an issue with Stonecreek Dental as a practice. I've been going to this clinic for...I think well over a decade now, although the place wasn't always Stonecreek Dental, but a family-owned dental place. When the dentist retired, Stonecreek purchased and moved into the building. Every year, the place seems to be going downhill and the practice as a whole seems to focus more on overbooking and recommending expensive treatment plans for profit. Several times, I've been told I am close to having gum disease, although I have taken all of their recommendations, including using a PerioTray, brushing my teeth twice a day with an electric toothbrush, using a water flosser twice a day, using string floss once a day, and using antiseptic mouthwash twice a day. Like, what else more can I do? I had been toying with the idea of switching clinics for a while now, but today really sold me on the idea of switching. My original appointment was two weeks ago, I was told that the hygienist no longer works at the clinic and they needed to reschedule. I rescheduled for today in the morning. I left at my usual time, and didn't realize how bad traffic and construction were going to be, causing me to be 10 minutes late. This was obviously my fault, but it still sucked to have driven all the way from West Carrollton to Xenia only to have my appointment cancelled, be forced to drive back, and work overtime at work to make up for the time I spent driving. Again, if I had just made the switch to a closer clinic after I moved to West Carrollton, this really could've been avoided. On top of that, they continually overbook. Because the original building housed a small, family-owned dental clinic, the parking lot is still fairly small and can only accommodate around 7 cars. As I was leaving my appointment, I sat down in the car getting ready to leave, only to be yelled at by a guy in the handicapped parking spot telling me that I was taking up the last spot, as if I had just pulled up into a random parking lot to just chill and was not a patient there, and as if I was the only car in the parking lot in the way, when in fact, there were several other cars in non-handicapped spots. I told him I did not design the parking lot and that I was leaving, but whoever you are, I hope you have the day you deserve. I thought, hmm now is the time to try to switch to the practice in Centerville, only to be told that they do not accept my insurance, even though the office in Xenia does, which is honestly just a perfect representation of how stupid the American healthcare system is. And to Stonecreek, stop it with these super gross for-profit practices. With all the turnover and the fact that I've been seen by four different dentists since I've been a patient really shows that the overall environment just isn't good, not just at the Xenia location, but likely at all Stonecreek locations.
  • KC
    Kristan Carroll
    Oct 30, 2025
    5.0
    The staff from the front desk, to the dental assistants, hygienist, and the doctor are all AMAZING!!! I felt so comfortable with everyone! I have a fear of dentist, due to a prior wreck right after seeing a dentist 3 years ago. So everyone took time with me, reassured me, and helped me! They are all the Best! Highly recommend!!
  • JC
    Jan Corbin
    Oct 23, 2025
    5.0
    I always have a positive experience at Stonecreek Dental. Staff is always friendly and professional.
  • LN
    Linda Nichols
    Oct 23, 2025
    5.0
    I went there today with concerns for cavities and was able to get them filled today the people are amazing Tammy was excellent she did the fillings and she was very polite and very respectful and very good at her job all the people that work here were very knowledgeable and on top of things very courteous and professional and this is my new dentist I'm so thankful I found them.
  • CW
    chrissy wilcox
    Oct 16, 2025
    5.0
    I have never been treated better than I was at the Stonecreek office in Xenia. I have severe dental anxiety because of negative past experiences. Well, there’s a young man named Christopher who talked so calmly and professionally that I nearly forgot I was nervous. Even the front desk ladies were super kind (and one of them doesn’t forget anything lol.) I never felt judged or like I was just a number. I felt like a person who was cared about. Thank you to all of you at Stonecreek 😊

Frequently Asked Questions About Stonecreek Dental

What are the regular business hours for Stonecreek Dental in Xenia?

Stonecreek Dental is open Monday and Friday from 8:00 AM to 3:00 PM, and Tuesday through Thursday from 8:00 AM to 4:00 PM. They are closed on Sundays and most Saturdays, but open one Saturday per month.

Where is Stonecreek Dental located?

Stonecreek Dental is located at 1114 N Monroe Dr, Xenia, OH 45385, USA.