Many customers praised the staff for being friendly, polite, and attentive, creating a welcoming environment.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly with phone interactions and appointment scheduling.
Quality of Care
Patients generally reported positive experiences with dental procedures, noting pain-free treatments and effective care.
Cleanliness Concerns
A few reviews mentioned issues with cleanliness in the office, indicating a need for improvement in this area.
Accessibility and Communication
Some customers expressed frustration with communication regarding appointments and insurance, suggesting a need for better systems.
MS
Mary Silva
Nov 12, 2025
5.0
Dr Z makes me comfortably numb before he works on my mouth. He’s kind and gentle. Answers all my questions and doesn’t rush me.
CG
Clark Gillard
Nov 4, 2025
5.0
It is very clean. They are very professional and helpful. You don’t need to make separate appointments for exam and cleaning. Done in one visit. Glad I found them. Nothing no you would expect for east side. It’s great
AS
Angela Smith
Oct 23, 2025
5.0
I've had root canal and only shots hurt a little. This time I was able
to have cleaning and temporary crown that I had root canal on. Can't say I love to go to dentist but I don't agonize on going.
DS
desiree smith
Oct 13, 2025
2.0
The service from the dental assistants is phenomenal and, in person, the staff are wonderful, but over the phone, this dentist office has a lot to work on. This is one of the only dentist acceptable for my insurance because its dental. Unfortunately, I don't think I can feel as comfortable at this office as I would like to be because it seems as if they fail to properly listen and hear their patience concerns as anymore than a job they have to do. Their policies are concrete, so you never have to worry about being made an exception or excuses if you follow it 💫
River East has shown me that the dentist is an office where people serve patients as a whole in order to do their job, not for you as an individual.
JS
Jet Sabo
Sep 26, 2025
5.0
Staff was friendly and informative, treatment went well and was handled effectively.
Frequently Asked Questions About River East Dental Group
What are the operating hours of River East Dental Group?
River East Dental Group is open Monday to Thursday from 8:00 AM to 5:00 PM, and on Friday from 8:00 AM to 3:00 PM. It is closed on weekends.
Where is River East Dental Group located?
River East Dental Group is located at 725 Miami Street, Toledo, OH 43605, United States.
How can I schedule an appointment at River East Dental Group?
You can schedule an appointment online via their booking link provided on their website or featured message.
What is the main contact number for River East Dental Group?
You can contact River East Dental Group by phone at +1 419-693-4712.
Does River East Dental Group have a social media presence?
Yes, River East Dental Group has a Facebook page accessible at https://www.facebook.com/1628232180523603.
Are there any public libraries near River East Dental Group?
Yes, both Toledo-Lucas County Public Library: Locke Branch and Locke Branch Library are nearby, which could be convenient for clients visiting the dental office.
What nearby parks can I visit when going to River East Dental Group?
You can visit Middlegrounds Metropark and Navarre Park, which are close by and great for relaxing before or after your dental appointment.
Are there any nearby dining options near River East Dental Group?
Yes, there are several nearby options including Shortys Backyard Smoke House food truck, La Mexicana grocery store and restaurant, and Hangers East Side Saloon bar and restaurant.
Is there a gym or fitness center close to River East Dental Group?
Yes, BHarris Fitness gym is located nearby for those interested in fitness activities around the area.
Are there any schools near River East Dental Group?
Nearby schools include L. Hollingworth School, L Hollingworth School for The Talented and Gifted, A Mother's Touch Creative Education and Childcare LLC, Navarre Elementary School, and Toledo City School District facilities.