Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
192 reviews
5 stars
168
4 stars
9
3 stars
4
2 stars
3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, providing excellent service throughout the shopping experience.
Product Quality
While many customers appreciated the selection and pricing of glasses, some expressed concerns about the durability of the frames and issues with lens scratches.
Store Experience
The store environment was noted as clean and well-organized, with a welcoming atmosphere that made the shopping process enjoyable.
Insurance Issues
Some customers faced challenges with insurance coverage and billing, suggesting a need for better training for staff in handling insurance inquiries.
- BKbrandon kapley1 day ago5.0Everybody in the store was extremely friendly, knowledgeableand helpful. I would highly recommend.
- TNTaylor Nuss5 days ago5.0Good service and very welcoming right when we walked in
- AMAli MartinJan 5, 20265.0My daughter and I went in with our prescriptions and were immediately greeted by an employee, Tony, who was extremely helpful. He showed us the different frames, talked with us about insurance and costs, gave us space to try on all of our different frames, spoke with us about discounts when buying multiple pairs, and took our measurements right there. We ordered two frames and feel really good about the quality and style. Both of us were in and out within 30 minutes, which was great because I had my other kiddos with me. I was also excited to learn they do adjustments in the store, too. I was originally hesitant to purchase from Warby Parker because I have always had designer frames, for the past 35 years. But the selection was great and the staff was super helpful. I feel really good about this switch.
- CTCyrina ThomasJan 3, 20265.0Tony saved my glasses! Great service and nice people
- CWCarmella WhiteDec 26, 20255.0Great location, a fun, and attentive staff who are ready to help you find a good and decent pair of eyewear! Nadia, was informative and a delight to help choose at ease!
Frequently Asked Questions About Warby Parker Pinecrest
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What are the store hours for Warby Parker Pinecrest?
Warby Parker Pinecrest is open Monday through Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit Warby Parker Pinecrest?
Yes, appointments are required for eye exams and certain services at Warby Parker Pinecrest.
What products does Warby Parker Pinecrest offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, frames in various materials and styles, and provide eye exams.
Does Warby Parker Pinecrest accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate the use of out-of-network benefits. Coverage may vary by location or plan.
Can I get my frames adjusted at Warby Parker Pinecrest?
Yes, an optician is available for frame measurements and complimentary adjustments for life to ensure a perfect fit.
What is Warby Parker Pinecrest's return and exchange policy?
They offer a 30-day hassle-free return or exchange policy on all eyewear and accessories, whether purchased online or in-store, and accept contact lens returns within 30 days if unopened.
Does Warby Parker Pinecrest offer gift cards?
Yes, you can purchase both physical and e-gift cards online or in the store.
Are there any nearby dining options around Warby Parker Pinecrest?
Yes, you can visit nearby restaurants like Kitchen Social, Shake Shack, Next Door American Eatery, Firebirds Wood Fired Grill, and Duck Donuts - Pinecrest for a meal before or after your visit.
Can I combine a trip to Warby Parker Pinecrest with shopping at nearby stores?
Absolutely! Warby Parker Pinecrest is near several popular retailers such as Vineyard Vines Pinecrest, Pottery Barn Pinecrest, Williams-Sonoma, and Athleta, making it convenient for diverse shopping experiences.
What nearby wellness and fitness options are available near Warby Parker Pinecrest?
You can visit nearby fitness and wellness centers like Club Pilates, Power Yoga Collective, Breathe Cleveland, and Orangetheory Fitness before or after your appointment for a healthy lifestyle experience.