Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
182 reviews
5 stars
158
4 stars
9
3 stars
4
2 stars
3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, knowledgeable, and helpful, providing excellent customer service.
Product Selection
Customers appreciate the wide variety of stylish frames available, making it easy to find suitable options.
Shopping Experience
The shopping process is noted as easy, stress-free, and efficient, with no pressure tactics from staff.
Store Environment
The store is frequently mentioned as clean, organized, and welcoming, contributing to a positive shopping atmosphere.
Pricing
Customers find the prices reasonable and competitive compared to traditional optometrists, enhancing overall satisfaction.
- JNJulie Nootbaar1 day ago5.0The customer service in the store was outstanding! Hilirie did a fantastic job, was knowledgeable and professional. Great glasses at a reasonable price! Highly recommend.
- CWCarol WilsonNov 7, 20251.0I called for an appointment and ended up speaking with someone in the Phillipines. No thank you.
- MRMatt RossNov 6, 20255.0Great service, extremely knowledgeable, made the visit very quick and there were no hidden fees during the checkout process.
- AMAndy McCartneyNov 2, 20255.0Excited to get my new glasses soon! Thanks to Pam for helping make it an easy & fun process!
- BOBrenda OssovickiOct 31, 20255.0Melissa and the crew were very kind and thoughtful in repairing a clients glasses. I brought Steve in because he thought he had warby parkers. They were not but Melissa popped a screw in and now he cancsee. Great Store at Pinecrest!
Frequently Asked Questions About Warby Parker Pinecrest
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What are the store hours for Warby Parker Pinecrest?
Warby Parker Pinecrest is open Monday through Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit Warby Parker Pinecrest?
Yes, appointments are required for eye exams and certain services at Warby Parker Pinecrest.
What products does Warby Parker Pinecrest offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, frames in various materials and styles, and provide eye exams.
Does Warby Parker Pinecrest accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate the use of out-of-network benefits. Coverage may vary by location or plan.
Can I get my frames adjusted at Warby Parker Pinecrest?
Yes, an optician is available for frame measurements and complimentary adjustments for life to ensure a perfect fit.
What is Warby Parker Pinecrest's return and exchange policy?
They offer a 30-day hassle-free return or exchange policy on all eyewear and accessories, whether purchased online or in-store, and accept contact lens returns within 30 days if unopened.
Does Warby Parker Pinecrest offer gift cards?
Yes, you can purchase both physical and e-gift cards online or in the store.
Are there any nearby dining options around Warby Parker Pinecrest?
Yes, you can visit nearby restaurants like Kitchen Social, Shake Shack, Next Door American Eatery, Firebirds Wood Fired Grill, and Duck Donuts - Pinecrest for a meal before or after your visit.
Can I combine a trip to Warby Parker Pinecrest with shopping at nearby stores?
Absolutely! Warby Parker Pinecrest is near several popular retailers such as Vineyard Vines Pinecrest, Pottery Barn Pinecrest, Williams-Sonoma, and Athleta, making it convenient for diverse shopping experiences.
What nearby wellness and fitness options are available near Warby Parker Pinecrest?
You can visit nearby fitness and wellness centers like Club Pilates, Power Yoga Collective, Breathe Cleveland, and Orangetheory Fitness before or after your appointment for a healthy lifestyle experience.