Hands On PT - CLOSED

4.8
179 reviews

About

Physical Therapy
At Phoenix PT Mentor, we combine patient education with a personalized care and treatment plan to help you feel like you again. From your first appointment to your last, you can expect superior quality care in a professional health care environment. Our Phoenix team is committed to keeping you and your wellness at the center of the decision. To make sure you get the best quality of treatment, we ensure you receive efficient, purposeful, and cost-effective care. Prevent and treat your injuries with the Boardman location. Located in between Hopkins and Heisley road, closer to Hopkins. We are located in Tyler Business commons on the south end of the street across from Steris Corporation.

Location

Hands On PT - CLOSED
8836 Tyler Boulevard, Mentor, OH
44060, United States

Hours

Reviews

4.8
179 reviews
5 stars
165
4 stars
8
3 stars
1
2 stars
2
1 star
3

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Customers consistently praised the staff for being friendly, knowledgeable, and caring, with many specific mentions of individual therapists who made a significant impact on their recovery.

Therapy Effectiveness

Many reviews highlighted the effectiveness of the therapy provided, noting significant improvements in pain and mobility after treatment.

Clean Environment

The facility was frequently described as clean and well-maintained, contributing to a positive overall experience.

Customer Service

While most feedback was positive, there were a few mentions of poor customer service experiences, particularly with phone interactions.

Long-Term Relationships

Several customers expressed loyalty to the practice, indicating they have been returning for years and recommending it to others.
  • SB
    susan brochak
    Oct 30, 2025
    5.0
    The staff s wonderful and has really helped me so much..I am sorry this Mentor branch is closing...I will miss these wonderful therapists
  • KM
    Kim Mason-Wylie
    Oct 29, 2025
    1.0
    Staff were all fantastic, I have been a client for over 20 years. New Corporate Office policies drove this location into a downward spiral.
  • PG
    Paulette Goodman
    Sep 18, 2025
    5.0
    Excellent Services, very caring and concern about their patients.
  • CW
    Carolyn Wells
    Oct 27, 2022
    5.0
    The Entire Physical Therapy Staff and the office made me feel welcome and comfortable . The sessions were always thorough and I wasn’t required to do any exercises that were painful . The Therapist are extremely skilled and very thorough. As a result I progressed very well. I’ve experienced therapy at other centers , but this was the very best ! Thank you so much 🥰
  • MR
    Mary Beth Rizzo
    May 17, 2018
    5.0
    Never have a wait. Staff very friendly. My PT was fantastic.

Frequently Asked Questions About Hands On PT - CLOSED

What type of services does Hands On PT provide?

Hands On PT is a physical therapy clinic offering personalized care and treatment plans to help patients recover and maintain wellness.

Where is Hands On PT located?

Hands On PT is located at 8836 Tyler Boulevard, Mentor, OH 44060, USA, in the Tyler Business Commons near Hopkins Road and across from Steris Corporation.