Refresh Dental

4.3
266 reviews

About

DentistNorth American Dental Group

Location

Refresh Dental
1951 Rt 59, Kent, OH
44240, United States

Hours

Reviews

4.2
248 reviews
5 stars
180
4 stars
19
3 stars
7
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback indicates a mix of experiences with staff professionalism, with some praising the friendly and caring nature of the team, while others report unprofessional behavior and poor communication.

Appointment Management

Numerous reviews highlight issues with appointment scheduling, including last-minute cancellations and long wait times, leading to customer dissatisfaction.

Quality of Care

While some customers commend the thoroughness and gentleness of the dental procedures, others express concerns about unnecessary treatments and misdiagnoses.

Customer Experience

Many reviews reflect a positive customer experience with staff being friendly and accommodating, although there are significant complaints about disorganization and lack of empathy in certain situations.

Cleanliness and Environment

The cleanliness of the facility received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
  • RT
    Rhonda Tyger
    Mar 2, 2021
    5.0
    I used to be so scared to go to the dentist until I went to refresh dental. The entire staff is amazing and Dr. Donaldson is the most caring Dr. I have ever met. I trust this dental group with my life!!!
  • CS
    Cari S
    Sep 13, 2019
    5.0
    Kind, courteous, and wonderful attention to detail. Great ladies that work here!

Frequently Asked Questions About Refresh Dental

What are the operating hours of Refresh Dental?

Refresh Dental is generally closed but operates on the 2nd and 4th Wednesday and the 1st and 3rd Friday of the month.

Where is Refresh Dental located?

Refresh Dental is located at 1951 Rt 59, Suite B, Kent, OH 44240, USA.