Concentra Urgent Care

4.1
859 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
7010 Spring Meadows Dr. W, Holland, OH
43528, United States

Hours

Reviews

4.1
859 reviews
5 stars
553
4 stars
104
3 stars
53
2 stars
37
1 star
112

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers reported excessively long wait times, often exceeding an hour, even with appointments.

Staff Professionalism

Feedback highlighted a mix of staff professionalism, with some praising friendly and efficient service, while others noted rude or unprofessional behavior.

Customer Service

Overall, customer service experiences varied; some customers appreciated the kindness and attentiveness of staff, while others felt neglected or disrespected.

Facility Cleanliness

The cleanliness of the facility received mixed reviews, with some customers noting it was clean and well-kept, while others reported it as dirty.

Efficiency

Several reviews mentioned quick service for specific procedures, but this was inconsistent due to the overall long wait times.
  • JK
    Jason Kaser
    Nov 17, 2025
    5.0
    The staff was very friendly, and the wait was shorter than anticipated.
  • TL
    Terry Lincoln
    Nov 17, 2025
    5.0
    This was a very pleasant experience to get my medical card for my CDL and I must say it is never been this simpleI I am very happy with their services. The only thing I would work on is the check-in process with the cell phone that can be a little testing but overall, it was a very pleasant experience. Thank you five stars
  • LS
    LaLa S
    Nov 17, 2025
    1.0
    Poor customer service Longer than usual wait time Unorganized staff
  • LM
    L McEwen
    Nov 8, 2025
    5.0
    Second time I've been here for urgent care, since moving to the area over a year ago. Dr Hoffman is professional, courteous, and knowledgeable. The staff is same. It's great to know that when you are Ill or hurt you have a great team to take care of you. Hate being sick, love coming here.
  • WG
    Whitney Grove
    Nov 3, 2025
    1.0
    Extremely long wait times with little to no one in the office I waited more than hour to have a drug screen.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.

Where is Concentra Urgent Care located?

It is located at 7010 Spring Meadows Dr. W, Ste 101, Holland, OH 43528, USA.