Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers reported excessively long wait times, often exceeding an hour, even with appointments.
Staff Professionalism
Feedback highlighted a mix of staff professionalism, with some praising friendly and efficient service, while others noted rude or unprofessional behavior.
Customer Service
Overall, customer service experiences varied; some customers appreciated the kindness and attentiveness of staff, while others felt neglected or disrespected.
Facility Cleanliness
The cleanliness of the facility received mixed reviews, with some customers noting it was clean and well-kept, while others reported it as dirty.
Efficiency
Several reviews mentioned quick service for specific procedures, but this was inconsistent due to the overall long wait times.
JK
Jason Kaser
Nov 17, 2025
5.0
The staff was very friendly, and the wait was shorter than anticipated.
TL
Terry Lincoln
Nov 17, 2025
5.0
This was a very pleasant experience to get my medical card for my CDL and I must say it is never been this simpleI I am very happy with their services. The only thing I would work on is the check-in process with the cell phone that can be a little testing but overall, it was a very pleasant experience. Thank you five stars
LS
LaLa S
Nov 17, 2025
1.0
Poor customer service
Longer than usual wait time
Unorganized staff
LM
L McEwen
Nov 8, 2025
5.0
Second time I've been here for urgent care, since moving to the area over a year ago. Dr Hoffman is professional, courteous, and knowledgeable. The staff is same. It's great to know that when you are Ill or hurt you have a great team to take care of you.
Hate being sick, love coming here.
WG
Whitney Grove
Nov 3, 2025
1.0
Extremely long wait times with little to no one in the office I waited more than hour to have a drug screen.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
Where is Concentra Urgent Care located?
It is located at 7010 Spring Meadows Dr. W, Ste 101, Holland, OH 43528, USA.
What are the operating hours for Concentra Urgent Care?
The urgent care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care currently open?
No, Concentra Urgent Care is not closed and operates during its normal business hours.
How can I contact Concentra Urgent Care by phone or fax?
You can reach Concentra Urgent Care by phone at +1 419-865-4448 and by fax at +1 419-865-8010.
Does Concentra Urgent Care have an online presence or website?
Yes, their website is https://www.concentra.com/urgent-care-centers/ohio/akron/holland-urgent-care/, and they have social media handles like Instagram @concentrahealth and Twitter @concentrahealth.
What nearby healthcare facilities are close to Concentra Urgent Care?
Nearby healthcare facilities include Occupational Care Consultants, Concentra Physical Therapy, Light Touch Dental Care, U.S. HealthWorks Holland Orchard Centre Dr, and Bravia Dermatology.
Are there nearby dental services close to Concentra Urgent Care?
Yes, Light Touch Dental Care, Light Touch Dental Care Dr. Natalie Nechvatal, and Mack Michael DDS are nearby dental service providers.
What dining options are near Concentra Urgent Care for before or after my visit?
Nearby restaurants include Cinco De Mayo, Taco Bell, and Waffle House for Mexican, fast food, and breakfast options respectively.
Are there any wellness or massage therapy centers near Concentra Urgent Care?
Yes, nearby wellness centers include Tree Frog Massage Studio, Zensational Healing LLC, Healing Connections Wellness Center, and Janelle Poitinger.