Business Details
About
GymFitness CenterFitness ClassesWeight Training CenterPilates StudioCycling StudioPersonal Trainer
Whether you’re looking for a fun, uncomplicated workout, or you’re searching for gyms in Highland Heights that can help you combat some of your daily stress, our 24-hour fitness center has what you need and more.
Location
FITWORKS Highland Heights
5612 Wilson Mills Rd, Highland Heights, OH
44143, United States
Hours
Reviews
3.9
223 reviews
5 stars
124
4 stars
35
3 stars
24
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Feedback on cleanliness is mixed; while some customers praise the gym for being clean, others report issues with dirtiness, particularly in the sauna and locker rooms.
Staff Attitude
Customer experiences with staff vary significantly; some report friendly and helpful interactions, while others describe rude or unresponsive behavior.
Billing Issues
Multiple reviews highlight frustrations with billing practices, including unauthorized charges and difficulties in canceling memberships.
Equipment Quality
While some customers appreciate the variety of equipment, others criticize it as outdated and not well-maintained.
Atmosphere
The gym is generally described as having a positive atmosphere, with many members feeling welcomed and part of a community.
- AAAndrew5 days ago1.0Worst gym I've ever been a member of. Management does not give AF, and the members are as equally clueless as they are inconsiderate of anyone but themselves. Nobody cleans after themselves, nobody unloads weights, or puts dumbbells back. They have one (and an extra set of 10 and 12lb) set of dumbbells between 5 and 30 lb, you know, the ones that receive 90% of usage. These are constantly strewn throughout the gym as the members will hoard three or four sets at a time, and then leave them in whatever dark corner that they found to work out in. It's a frustrating experience to use this gym as its members have no regard for even the most basic of gym etiquette and management clearly does not care. If it's only gym that you can use or afford, then it'll suffice, but if you have literally any other options I would take them.
- KAKelley AdamsJan 5, 20265.0FITWORKS has helped me to become a better version of myself by making my experience greater by providing a positive environment for exercise.
- SOStefanie OdonataNov 17, 20251.0I do not recommend this business. Lot's of other good, solid, ethical places to choose from in this area. I left several vms, called several times and had to threaten a bad google review to get someone to cancel a scammy 'membership' that I got when I signed up for a FREE month. When I tried to cancel it, I got the run around and it took several calls and days to get something done. I called the corporate office and never heard back at ALL so I would not ever recommend this place to anyone.
- WBWilliam BarkerOct 23, 20252.0Has declined. Long time member. -Not as clean as before. -Clients typically leave things where they last used them. -GM is typically annoyed and bothered if approached.
- JSJeremy StengerOct 18, 20255.0The place was very clean and the front desk person was very helpful.
Frequently Asked Questions About FITWORKS Highland Heights
What types of fitness services does FITWORKS Highland Heights offer?
FITWORKS Highland Heights offers gym facilities, fitness classes, weight training, Pilates, cycling studios, and personal training services.
What are the opening hours of FITWORKS Highland Heights?
FITWORKS Highland Heights is open 24 hours a day, 7 days a week.
Where is FITWORKS Highland Heights located?
It is located at 5612 Wilson Mills Rd, Highland Heights, OH 44143, US.
Can I contact FITWORKS Highland Heights by phone or email?
Yes, you can call them at +1 440-449-1188 or email NBirtley@fitworks.com for inquiries.
Does FITWORKS Highland Heights have an online presence?
Yes, they have a website at https://fitworks.com/location/highland-heights/, a Facebook page, Instagram handle (@fitworks.highlandheights), and Twitter handle (@Fitworks_fit).
What benefits does FITWORKS Highland Heights offer to help with stress?
The 24-hour fitness center provides fun, uncomplicated workouts that can help combat daily stress.
What nearby places can I visit after working out at FITWORKS Highland Heights?
You can visit Harry Buffalo, a nearby sports bar; tnt tanning salon for beauty and spa services; or The Highland Wellness Center which offers chiropractic, acupuncture, and massage services.
Are there medical and dental offices close to FITWORKS Highland Heights for health-related needs?
Yes, nearby are Highland Podiatry Associates, several dentists like Johnson Michael A DDS and Stephen Bloom, and doctors including Sherif Aziz Salama.
What other businesses or services are located near FITWORKS Highland Heights?
Nearby you can find legal services like Henderson, Schmidlin & McGarry Co., LPA, financial services from Edward Jones, a gas station (Shell), and a hair salon (Casa Bella Hair Design).
How can nearby places help me plan my visit to FITWORKS Highland Heights?
You might plan to relax at tnt tanning salon or The Highland Wellness Center either before or after your workout, or grab a meal and drinks at Harry Buffalo nearby, making your fitness visit more enjoyable and convenient.