Hopewell Dental

4.8
1397 reviews

About

DentistNorth American Dental Group

Location

Hopewell Dental
572 Industrial Parkway, Heath, OH
43056, United States

Hours

Reviews

4.8
1,308 reviews
5 stars
1,198
4 stars
62
3 stars
11
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and attentive to their needs.

Patient Care

Many reviews highlighted the compassionate and thorough care provided, especially for patients with anxiety or children.

Communication

The team was commended for clear communication regarding treatment options and procedures, ensuring patients felt informed and comfortable.

Quality of Service

Overall experiences were described as excellent, with many customers expressing satisfaction with the quality of dental work and care received.

Pricing Concerns

Some customers expressed dissatisfaction with pricing and billing practices, noting higher costs compared to previous dental offices.
  • HM
    Heather Mears
    Dec 1, 2025
    5.0
    Everyone was extremely friendly and helpful. I have never had such a thorough cleaning, or had future treatments and payment options explained so thoroughly. The doctor was very friendly and knowledgeable.
  • HN
    Heidi Newell
    Sep 28, 2025
    1.0
    They are part of a bigger corporation which is probably why they overcharge so much(didn’t know until after I had already scheduled appointment) First phone call took about 25 min to book, receptionist seemed to have trouble getting my daughter’s information put into the computer. I had to get a new dentist last minute due to my regular office stopped taking my insurance. Found that out the week prior to her appointment. My daughter needed two baby teeth extracted for orthodontics and she had an appointment the following week. I was assured it would be taken care of the same day. I even got a call the day of to see if we could come in early, and I had asked them if they were going to extract and not just do a “consult”. I was told yes. We get there and the name was misspelled so it took a minute to check in at the desk. Then they didn’t have the correct information, or related X-rays. They went ahead and did another X-ray. Still, after all that, they wanted to know if I was sure to do extracted that day. Yes… that’s the whole point of the visit. The quote was a lot more than I paid at my other office, and even the nitrous(not covered) was twice as much. We didn’t pay for nitrous ($120) On top of it, everything seemed rushed. The dentist didn’t go over what was happening with my daughter. Even though I had explained beforehand to her(a ten year old), talking directly to the patient is usually good practice. She was scared and screaming, in tears. Not only was the quote not correct, underpaid apparently and got a bill for $39 a week later. Altogether, they billed my insurance $520 to extract two baby teeth. My part was $182, without nitrous. Absurd. My old office charged half that. Won’t be going back.
  • DE
    Dug- Est77
    Aug 27, 2025
    5.0
    Nothing i can say to enhance my experience because its already top notch. From the moment i walk in the door with the welcoming receptionist,the friendly staff and dental hygeinists and all the treatment options.They all do awesome work at every aspect of their jobs from the procedures being done. To answering all of my concerns and questions i have. Thanks again to all the staff at Hopewell Dental from a very Happy patient.
  • MA
    Mark A
    Jul 30, 2025
    5.0
    The whole staff is totally awesome. They're all very good at what they do and meeting your needs.
  • JC
    Jim Cavins
    Nov 11, 2021
    5.0
    Excellent service and environment. Dentist and hygienist awesome. Highly recommend

Frequently Asked Questions About Hopewell Dental

What are the regular operating hours of Hopewell Dental in Heath, OH?

Hopewell Dental is open Monday through Thursday from 8:00 AM to 5:00 PM, and on Friday from 8:00 AM to 2:00 PM. It is closed on weekends.

How can I schedule an appointment at Hopewell Dental?

You can schedule an appointment online via their reservation link at https://www.certify.care/NADG?IsIframe=1&LocationId=FBC5A860-54B8-489E-9186-46ECE3E8A1BF&FacilityId=0 or call their main phone at +1 740-522-5000.