Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
TheKey - Senior Home Care
5350 Transportation Blvd, Garfield Heights, OH
44125, United States
Hours
Reviews
4.7
26 reviews
5 stars
23
4 stars0
3 stars
1
2 stars
1
1 star
1
- TJTiffany JohanssonApr 22, 20255.0Great service and a caring attitude. They have been most helpful and I am thankful they are there to help my Mom.
- CSChristine SemarjianFeb 4, 20255.0Julie has been a valuable resource in providing quality care for my elderly parents -Many times at a moment’s notice. The Key has been an integral part of providing my parents with the ability to stay in their home where they feel safe and comfortable.
- WAWendy AvnerMay 3, 20175.0This is a group of "angels" and if you are looking for the BEST care for your loved ones, I would call Scott in a heartbeat - absolutely no hesitation! My brother had brain cancer and needed 24/7 care toward the end. Scott and his associates went "above and beyond" to an extent I have never seen before. They truly care about not only the patients but their families too. You can count on Home Care Assistance to be with you every step of the way!
- SFSheila FreimarkSep 26, 20165.0Home Care Assistance is the best! Owner Scott Michaels and his staff truly care about each client and family in the most unique ways. From their comprehensive individualized care plans to their many personal touches, they go above and beyond what any similar agencies are doing!!!! Scott shows his appreciation to his staff, too, adding to their mission to provide quality compassionate care for all. Keep up the great work!
- JSJanie SmithAug 7, 20165.0I was referred to Home Care Assistance of Solon in June, 2014, when we needed someone immediately to take care of my then 96 year old Father, who had just got out of a nursing home and had many needs. I met Scott and Erica, our Home Health Worker, and things went much better than I expected. My Father did not want a caretaker, but he quickly warmed to Erica, and things went well for two years until my Father passed in March, 2016. There were a few problems with some of the substitutes for Erica, but I could always talk to Scott about it, and he would rectify the situation. Scott also would visit my Father often, talk to him and bring him gifts. They were very supportive as a team, and we honestly would not have been able to keep Daddy home, if it were not for their excellent service. My Sister and I are eternally grateful to them for helping us out at a difficult time in our lives. They were very supportive during the two years and also after my Father passed. I would wholeheartedly recommend their service for someone needing personal Home Health Care.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of in-home care services does TheKey - Senior Home Care provide?
TheKey provides in-home care, respite care, senior personal care, elder care, companionship, and specialized care like memory care, Parkinson's, stroke recovery, and cancer care.
How do TheKey's caregivers support cognitive function in clients?
Caregivers provide brain stimulation activities that help stimulate cognitive function as part of their support services.
Is TheKey - Senior Home Care available 24/7?
Yes, TheKey provides 24/7 service, including holidays, weekends, evenings, and overnight care.
How does TheKey protect clients and caregivers during the COVID-19 pandemic?
TheKey follows CDC and local infection mitigation protocols, provides PPE to caregivers, and most staff and caregivers are fully vaccinated.
Does long-term care insurance typically cover services from TheKey?
Coverage depends on your policy. TheKey is an approved provider for most major LTC insurance carriers and offers help navigating the claims process.
What advantages does choosing a home care agency like TheKey offer over hiring a private caregiver?
A home care agency offers insurance, handles caregiver performance, scheduling, payroll, billing, and provides backup caregivers, enhancing safety and reliability.
Where is TheKey - Senior Home Care located?
They are located at 5350 Transportation Blvd, #19, Garfield Heights, OH 44125.
What nearby medical facilities can clients visit in Garfield Heights for additional healthcare?
Clients can access nearby healthcare at Cleveland Clinic, QUCIKmed Occupational Health emergency room, and NovaCare Rehabilitation for physical and occupational therapy.
Are there nearby specialists or doctors close to TheKey for client referrals or consultations?
Yes, several doctors are nearby including Angela Vitiello, MD, Mark Malinowski, MD, Katherine Wagner, MD, and Lloyd Yeh, MD, among others.
What other services or shops are near TheKey that might be useful for clients or families?
Nearby are hardware stores like AMES Tools, home improvement spots like Window World of Cleveland, and financial services such as Global Financial Corp.