Business Details
About
Home Health Care ServiceHome Care Assistance
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
TheKey - Senior Home Care
5350 Transportation Blvd, Garfield Heights, OH
44125, United States
Hours
Reviews
4.7
26 reviews
5 stars
23
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- CBCraig BrightupFeb 5, 20255.0Julie was terrific helping my Mom get her LTC insurance benefits and has done a great job notifying me when my Mom has experienced health issues, too.
- DHDavid HinesJan 22, 20255.0The quality of care is first-rate. The caregivers are very attentive and assist with all day-to-day needs. Would very much recommend
- LSLisa SusaJun 12, 20175.0If you are reading this, then look no further. After 8 years in caring for my Mom who had multiple strokes, and seeing how she was treated in six of the local nursing facilities, I knew it was time to bring Mom home for her final days. Knowing my father and I couldn't handle it alone, I reached out to Scott and knew immediately by his warm and caring demeanor that we had found a fit. He, Stevie, and their team of caregivers would help us with Mom during her final months. The caregivers were gentle, kind, and loving which is what my mother never received in the nursing facilities and why she smiled when they would walk in the door every evening at 5pm. Not only did they assist with her personal and physical needs, but they'd talk about her life and the things she loved, and sometimes even warm up three different meals just so she could have two bites to eat, and I'd hear them sometimes sing to her! They would listen to my dads stories and talked with him as he was so lonely as my mother declined. This group is honest and caring, individuals who truly want to bring happiness and comfort to those they care for. I highly highly recommend them. May God bless them all for the work they do each and every day to help others!
- WAWendy AvnerMay 3, 20175.0This is a group of "angels" and if you are looking for the BEST care for your loved ones, I would call Scott in a heartbeat - absolutely no hesitation! My brother had brain cancer and needed 24/7 care toward the end. Scott and his associates went "above and beyond" to an extent I have never seen before. They truly care about not only the patients but their families too. You can count on Home Care Assistance to be with you every step of the way!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of in-home care services does TheKey - Senior Home Care provide?
TheKey provides in-home care, respite care, senior personal care, elder care, companionship, and specialized care like memory care, Parkinson's, stroke recovery, and cancer care.
How do TheKey's caregivers support cognitive function in clients?
Caregivers provide brain stimulation activities that help stimulate cognitive function as part of their support services.
Is TheKey - Senior Home Care available 24/7?
Yes, TheKey provides 24/7 service, including holidays, weekends, evenings, and overnight care.
How does TheKey protect clients and caregivers during the COVID-19 pandemic?
TheKey follows CDC and local infection mitigation protocols, provides PPE to caregivers, and most staff and caregivers are fully vaccinated.
Does long-term care insurance typically cover services from TheKey?
Coverage depends on your policy. TheKey is an approved provider for most major LTC insurance carriers and offers help navigating the claims process.
What advantages does choosing a home care agency like TheKey offer over hiring a private caregiver?
A home care agency offers insurance, handles caregiver performance, scheduling, payroll, billing, and provides backup caregivers, enhancing safety and reliability.
Where is TheKey - Senior Home Care located?
They are located at 5350 Transportation Blvd, #19, Garfield Heights, OH 44125.
What nearby medical facilities can clients visit in Garfield Heights for additional healthcare?
Clients can access nearby healthcare at Cleveland Clinic, QUCIKmed Occupational Health emergency room, and NovaCare Rehabilitation for physical and occupational therapy.
Are there nearby specialists or doctors close to TheKey for client referrals or consultations?
Yes, several doctors are nearby including Angela Vitiello, MD, Mark Malinowski, MD, Katherine Wagner, MD, and Lloyd Yeh, MD, among others.
What other services or shops are near TheKey that might be useful for clients or families?
Nearby are hardware stores like AMES Tools, home improvement spots like Window World of Cleveland, and financial services such as Global Financial Corp.