Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.2
567 reviews
5 stars
389
4 stars
54
3 stars
29
2 stars
20
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Overall, staff were frequently described as friendly, helpful, and professional, contributing to positive experiences for many customers.
Wait Times
Multiple reviews highlighted long wait times, often exceeding an hour, which detracted from the overall experience.
Medical Care Quality
While some customers praised the thoroughness and professionalism of the medical staff, others reported negative experiences with doctors, citing rudeness and lack of attentiveness.
Facility Cleanliness
The facility was generally noted as clean and well-maintained, contributing positively to customer perceptions.
Customer Service
Many customers appreciated the efficient and courteous service, although some expressed frustration with communication and delays.
- MJMichele JosshuaNov 17, 20255.0Very freindly and kind people to work with. Makes everything so much easier to deal with.
- MMMisty MarieNov 10, 20255.0I read reviews that they take entirely too long (hours) to get you completed with whatever you might be there for. I think I read somewhere the staff isn’t friendly. It all made me nervous. I did not want to be there! To my surprise, from start to finish the staff were very nice, they got me in quick, got my physical, drug screen completed within 1.5hr. For being a busy little clinic I was pleasantly surprised. I can’t speak for anyone else that’s been there, I know the medical field can really suck for people sometimes but this was a great experience for me. Thank you to the staff and doctors you were awesome!
- SLSarah LeichtyNov 3, 20255.0Was very quick, staff was upbeat and pleasant.
- LBLacie ButlerNov 1, 20251.0Front desk staff 5/5, prompt and thorough. nursing/ medical staff 0/5; incompetence: dont have a pulse ox or thermometer and dont know how to take blood pressure, dont listen to their patient. doctor 0/5; condescending and biased. Basically told me im an idiot three times. Very unprofessional
- ACAlysia CoxOct 17, 20255.0I just want to thank the staff today 10/17/2025 for being the most kindest gems 💎 I’ve ever met. Thank you for everything! Thank you to the doctor for being so supportive, helpful and kind. I hope.. I don’t have to ever see you all again .. lol. I wanna keep that “clean bill of health” but if anything ever happened in the future , I know I’d be in good hands. Thank you!!! Alysia Blackburn / Cox ☺️
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 333 Conover Drive, Suite H, Franklin, OH 45005, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone?
You can reach Concentra Urgent Care at +1 937-746-8795.
Does Concentra Urgent Care have an online presence?
Yes, you can find them on Facebook (Concentra Urgent Care), Instagram (@concentrahealth), Twitter (@concentrahealth), and their website at https://www.concentra.com/urgent-care-centers/ohio/akron/franklin-conover-drive-urgent-care/
What should I know about parking or transportation near Concentra Urgent Care?
Concentra Urgent Care is located near Kettering Health Medical Group Primary Care - Franklin Conover, which can serve as a landmark. It is accessible by local roads in Franklin, OH, but for specific transit options, please check local public transportation.
Are there any healthcare facilities near Concentra Urgent Care?
Yes, nearby healthcare facilities include Kettering Health Medical Group Primary Care - Franklin Conover, Healthworks hospital, Talbert House Health Center, Active Day of Franklin at Conover, Center For Family Medicine, and Centerpoint Health.
Can I find fitness or gym facilities near Concentra Urgent Care?
Yes, nearby fitness centers include GTCO gym, Gymnastics Training Center of Ohio, and Wright State Club Gymnastics.
Are there any pet services close to Concentra Urgent Care?
Yes, Rachels Grooming, a pet grooming service, is located nearby for your pet care needs.
What makes Concentra Urgent Care suitable for occupational health needs?
Concentra Urgent Care specializes in occupational health services including workers comp injury treatment and drug testing, providing prompt and effective care to injured employees.