Concentra Urgent Care

4.2
579 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
333 Conover Drive, Franklin, OH
45005, United States

Hours

Reviews

4.2
579 reviews
5 stars
398
4 stars
54
3 stars
30
2 stars
20
1 star
77

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, kind, and helpful throughout their visits.

Wait Times

Numerous reviews highlighted long wait times, with some customers experiencing waits of over two hours.

Mixed Medical Experience

While some patients appreciated the professionalism of the nurses, others reported negative experiences with doctors, citing rudeness and lack of care.

Facility Conditions

The cleanliness of the facility was generally noted positively, although some customers mentioned unpleasant odors.
  • KF
    Karsyn Fortkamp
    Dec 8, 2025
    1.0
    Fire alarm/ security alarm went off the whole time I was here. The waiting room smelled like marjuana and smoke. Staff were nice though.
  • DW
    Dave Williams
    Dec 8, 2025
    3.0
    Good people, still no results on FMSCA drug test a week later
  • CD
    Cindy Damron
    Dec 1, 2025
    5.0
    The staff was very nice. The when the nurse took my blood she did it only wants didn't keep happening to find a vein she was very courteous and very gentle I greatly appreciate that
  • MJ
    Michele Josshua
    Nov 17, 2025
    5.0
    Very freindly and kind people to work with. Makes everything so much easier to deal with.
  • MM
    Misty Marie
    Nov 10, 2025
    5.0
    I read reviews that they take entirely too long (hours) to get you completed with whatever you might be there for. I think I read somewhere the staff isn’t friendly. It all made me nervous. I did not want to be there! To my surprise, from start to finish the staff were very nice, they got me in quick, got my physical, drug screen completed within 1.5hr. For being a busy little clinic I was pleasantly surprised. I can’t speak for anyone else that’s been there, I know the medical field can really suck for people sometimes but this was a great experience for me. Thank you to the staff and doctors you were awesome!

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

It is located at 333 Conover Drive, Suite H, Franklin, OH 45005, USA.