Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Most customers praised the staff for being friendly, professional, and helpful, although there were some negative experiences with individual staff members.
Efficiency
Many reviews highlighted quick service and efficient processes, especially for drug screenings and physicals, though some customers experienced long wait times.
Cleanliness
The facility received mixed reviews regarding cleanliness, with some customers noting issues like pests and an outdated environment.
Customer Experience
Overall, many customers reported positive experiences, feeling cared for and supported, but there were notable complaints about rude behavior from certain staff.
Communication
While many customers appreciated clear communication from staff, some expressed frustration over lack of updates and follow-through on requests.
JD
JONATHON DUNN
Nov 17, 2025
1.0
The cleanliness of the facility was subpar. I did a hearing test and the headphones looks like a coal Miner have been wearing them.
RM
Robert Mallory
Nov 10, 2025
5.0
Service was great people was really nice really appreciate that
JR
Jeremy Rose
Nov 10, 2025
5.0
Friendly staff.
RS
Rebbecca Steffen
Nov 3, 2025
4.0
The staff there is amazing. The only thing keeping me from doing a 5 star. The gentleman that did my drug screen and TB test did not do it correctly. For the drug screens he did not have me double check to make sure my information is correct and he did not place the TB correctly
VP
Valerie Paynter
Nov 3, 2025
2.0
Took forever to be seen. Should’ve been in and out but was there for 1.5 hours smh
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 228 Troy Street, Dayton, OH 45404, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 7:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Which payment methods are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
In what language are services provided at Concentra Urgent Care?
Services are provided in English.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, Concentra Urgent Care does not have wheelchair accessible restrooms.
Are there any nearby entertainment options close to Concentra Urgent Care?
Yes, Congress Lanes, a bowling alley, is located nearby for entertainment before or after your visit.
What are some nearby dining options close to Concentra Urgent Care?
Taqueria Los Cabos, a Mexican restaurant and fast food option, is nearby for convenient dining.
Which nearby landmarks can help me locate Concentra Urgent Care?
You can look for the Troy Street Apartments, a nearby landmark and historical building, to find Concentra Urgent Care.