Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.7
39 reviews
5 stars
34
4 stars
1
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1
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1 star
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- BBBrandon BoydAug 1, 20255.0Jennifer and those at the key provider professional, responsive, and qualify care for those in Central Ohio.
- QPQualan PerryApr 25, 20255.0Caring, reliable, and professional. The team provided excellent support for my loved one and gave us real peace of mind. Highly recommend their services.
- KSKasey StewartApr 11, 20255.0Thanks to The Key for providing the right kind of care my grandmother needed. The Caregivers were amazing! While I could not be there- it felt just like family! Highly recommend them to anyone!
- MDMichael DaumFeb 18, 20255.0The care provided by Brooke and the Key was exceptional. She always went above and beyond to ensure my loved one’s needs were met. Brook went above and beyond to communicate with many different family members and make sure everyone was informed of the care plan. I could tell that Brooke was skilled in communicating with seniors with memory loss, as she spoke with my family members with kindness and dignity.
- TMTeri MorofDec 27, 20245.0Very pleased with the services provided by Key! Brook, our client success manager, has been a huge Contribution to the care of our family member.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What services does TheKey - Senior Home Care provide?
TheKey provides in-home care, respite care, senior personal care, elder care, companionship, and specialized services like memory care, Parkinson's support, skilled nursing, stroke and hospital recovery, cancer care, dementia care, concierge nursing, and hospice care.
How can I contact TheKey - Senior Home Care?
You can contact TheKey by calling their main phone number at +1 614-481-8888 or their toll-free phone at +1 866-475-4967. You can also email the care team at careteam@thekey.com.
What are TheKey - Senior Home Care's operating hours?
TheKey operates 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
Where is TheKey - Senior Home Care located?
TheKey is located at 1880 Mackenzie Drive, Suite 201, Columbus, OH 43220, United States.
What measures does TheKey take to protect clients from COVID-19?
TheKey follows CDC and local safety protocols, provides appropriate PPE to caregivers, and most caregivers and Care Team members are fully vaccinated against COVID-19.
Why is hiring a home care agency like TheKey better than hiring a private caregiver?
A home care agency like TheKey offers insured, reliable services with caregiver management, scheduling, billing, payroll, and backup caregivers, whereas hiring privately requires you to handle these tasks yourself and manage liability and vetting.
What is home care, as provided by TheKey?
Home care is professional support delivered at the resident's home for companionship, personal care, and peace of mind. Caregivers assist with errands, meal preparation, shower assistance, fall prevention, and cognitive activities.
Are there any nearby dining options close to TheKey - Senior Home Care?
Yes, nearby you can find Moretti's of Arlington, an Italian restaurant and bar, The Original Goodie Shop bakery and donut shop, HobNob Pizza diner, and The Old Bag of Nails Pub offering fish and chips and bar services, which are convenient if you want to grab a meal or dessert before or after your visit.
What local amenities are near TheKey - Senior Home Care that might assist in daily errands?
Nearby amenities include Littleton's Market grocery and bakery, Upper Arlington Farmers Market for fresh produce, Clothing Care Dry Cleaners for laundry and sewing alterations, and Tremont Tailoring & Alteration services, making it easy to run errands around your visit.
Are there recreational or fitness facilities near TheKey - Senior Home Care?
Yes, nearby fitness and recreation options include UA Fitness gym, Aqua Flow Fit sports and recreation venue, and Pilates Connection studio, providing opportunities for seniors or family members to engage in physical activities.