Crosby's Drugs Inc.

4.1
221 reviews

About

PharmacyDrug StoreHome Medical Equipment Store
At Crosby's Drugs Inc., we deliver personalized, caring pharmacy and medical equipment services. Locally owned and operated, Crosby's has been upholding the health of our local Columbus community since 1954. We are a trusted compounding pharmacy and medical equipment supplier that can customize drugs, fit you with custom orthotics, help you with wound care and assist in finding the right medical equipment or supplies for your needs. Let us be your one-stop shop for all your medical and pharmaceutical needs today to ensure you reach your happiest, healthiest self!

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Crosby's Drugs Inc.
2609 N High St, Columbus, OH
43202, United States

Hours

Reviews

4.1
221 reviews
5 stars
137
4 stars
30
3 stars
13
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude and unprofessional behavior.

Product Availability

Customers appreciate the variety of products available, especially hard-to-find items, but there are complaints about stock issues and delays in receiving prescriptions.

Community Support

Many reviews highlight the importance of supporting this local, family-owned pharmacy over corporate chains, emphasizing the personal care received.

Efficiency

Several customers noted slow service and long wait times, particularly when it comes to filling prescriptions and responding to inquiries.

Overall Experience

While some customers have had positive experiences and express loyalty, others report significant frustrations, leading to a divided perception of the pharmacy.
  • LB
    LaShawna Blanton
    2 days ago
    5.0
    My mom gets her incontinence supplies from Crosby's and they are always very helpful
  • MW
    Melissa Washington
    Nov 11, 2025
    5.0
    It's a pharmacy!!! They are nice people and you be IN AND OUT!!! I PICK MY MEDS UP HERE..... IT'S LIKE A MOM AND POP KINDA PLACE!!!
  • LB
    Lidian Barbosa
    Oct 15, 2025
    5.0
    Wry nice employees
  • SS
    SandySue Smiles
    Sep 22, 2025
    1.0
    These people had me nearly in tears. Went to fill a perscription for a blood pressure kit. As soon as I walked in, I was met by a lady at the counter by the door. Never even got to go to the pharmacy. Anyway, I was first told that "we don't bill insurance on the weekend". OK, so why are you open on the weekend. I had never been told such a thing by a pharmacy before. Anyway, then I was told that they dont THINK that they accept my type of insurance. I have Anthem BlueCorss/BlueShield Federal plan.......really? So the lady at the desk said "let me check with my manager". The lady manager came over and said "yeah, I dont think we accept that". She proceeded to provide me a list of medical supplies businesses that she said she knows that does take BC/BS. My question is...how do you know for a fact what other medical suppy companies accept my insurance, but you dont know if your own business accepts it? Lastly, I feel as though the original woman at the counter was trying everything in her power to not fill my perscription because she was examining my hard copy perscription with a fine tooth and comb by counting the months from when the perscription was written until now, which was 4 months ago. So, as you desperately dont want to fill my script, I will do as you say and take my business elsewhere.....just as soon as file a legal complaint against Crosby's. Please do not respond with your standard template of "we uphold high customer service standards..." or whatever the wording is, because clearly YOU DON'T. Just read all of the other 1 ☆ reviews this business has. What a shame.
  • GP
    George Photakis
    Sep 15, 2025
    5.0
    One of the last best family owned drug stores that has great service and also compounding. Give them your business and support

Frequently Asked Questions About Crosby's Drugs Inc.

What services does Crosby's Drugs Inc. offer?

Crosby's Drugs Inc. offers personalized pharmacy services, drug compounding including veterinary compounding, custom orthotics, wound care, and provides durable medical equipment and supplies such as diabetic shoes and compression stockings.

Where is Crosby's Drugs Inc. located?

It is located at 2609 N High St, Columbus, OH 43202, USA.