At Crosby's Drugs Inc., we deliver personalized, caring pharmacy and medical equipment services. Locally owned and operated, Crosby's has been upholding the health of our local Columbus community since 1954. We are a trusted compounding pharmacy and medical equipment supplier that can customize drugs, fit you with custom orthotics, help you with wound care and assist in finding the right medical equipment or supplies for your needs. Let us be your one-stop shop for all your medical and pharmaceutical needs today to ensure you reach your happiest, healthiest self!
Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude and unprofessional behavior.
Product Availability
Customers appreciate the variety of products available, especially hard-to-find items, but there are complaints about stock issues and delays in receiving prescriptions.
Community Support
Many reviews highlight the importance of supporting this local, family-owned pharmacy over corporate chains, emphasizing the personal care received.
Efficiency
Several customers noted slow service and long wait times, particularly when it comes to filling prescriptions and responding to inquiries.
Overall Experience
While some customers have had positive experiences and express loyalty, others report significant frustrations, leading to a divided perception of the pharmacy.
LB
LaShawna Blanton
2 days ago
5.0
My mom gets her incontinence supplies from Crosby's and they are always very helpful
MW
Melissa Washington
Nov 11, 2025
5.0
It's a pharmacy!!! They are nice people and you be IN AND OUT!!! I PICK MY MEDS UP HERE..... IT'S LIKE A MOM AND POP KINDA PLACE!!!
LB
Lidian Barbosa
Oct 15, 2025
5.0
Wry nice employees
SS
SandySue Smiles
Sep 22, 2025
1.0
These people had me nearly in tears. Went to fill a perscription for a blood pressure kit. As soon as I walked in, I was met by a lady at the counter by the door. Never even got to go to the pharmacy. Anyway, I was first told that "we don't bill insurance on the weekend". OK, so why are you open on the weekend. I had never been told such a thing by a pharmacy before. Anyway, then I was told that they dont THINK that they accept my type of insurance. I have Anthem BlueCorss/BlueShield Federal plan.......really? So the lady at the desk said "let me check with my manager". The lady manager came over and said "yeah, I dont think we accept that". She proceeded to provide me a list of medical supplies businesses that she said she knows that does take BC/BS. My question is...how do you know for a fact what other medical suppy companies accept my insurance, but you dont know if your own business accepts it? Lastly, I feel as though the original woman at the counter was trying everything in her power to not fill my perscription because she was examining my hard copy perscription with a fine tooth and comb by counting the months from when the perscription was written until now, which was 4 months ago. So, as you desperately dont want to fill my script, I will do as you say and take my business elsewhere.....just as soon as file a legal complaint against Crosby's. Please do not respond with your standard template of "we uphold high customer service standards..." or whatever the wording is, because clearly YOU DON'T. Just read all of the other 1 ☆ reviews this business has. What a shame.
GP
George Photakis
Sep 15, 2025
5.0
One of the last best family owned drug stores that has great service and also compounding.
Give them your business and support
Frequently Asked Questions About Crosby's Drugs Inc.
What services does Crosby's Drugs Inc. offer?
Crosby's Drugs Inc. offers personalized pharmacy services, drug compounding including veterinary compounding, custom orthotics, wound care, and provides durable medical equipment and supplies such as diabetic shoes and compression stockings.
Where is Crosby's Drugs Inc. located?
It is located at 2609 N High St, Columbus, OH 43202, USA.
What are the hours of operation for Crosby's Drugs Inc.?
The pharmacy is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Does Crosby's Drugs Inc. provide delivery and in-store pickup options?
Yes, Crosby's Drugs Inc. offers both delivery and in-store pickup services for customer convenience.
What payment methods are accepted at Crosby's Drugs Inc.?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa credit or debit cards.
Does Crosby's Drugs Inc. provide services in languages other than English?
Yes, services are available in both English and Spanish to accommodate more customers.
Is Crosby's Drugs Inc. wheelchair accessible and do they offer free Wi-Fi?
Yes, they have wheelchair accessible parking and offer free Wi-Fi for customers.
Which nearby restaurants can I visit before or after my visit to Crosby's Drugs Inc.?
You might enjoy nearby places like Ledo's Pizza Co., Square Slice Pizzeria, or Dirty Frank's Hot Dog Palace, all within walking distance for a meal near the pharmacy.
Are there local cafes near Crosby's Drugs Inc. for a quick coffee break?
Yes, cafe bella and Casablanca Cafe and Hookah Bar are nearby spots perfect for grabbing coffee or relaxing before or after your pharmacy visit.
Where can I find entertainment or bars near Crosby's Drugs Inc.?
Nearby entertainment includes bars and lounges such as Ace of Cups, Bossy Grrl's Pin Up Joint, and The Spacebar, which offer great options for socializing after your pharmacy visit.