Crosby's Drugs Inc.

4.1
225 reviews

About

PharmacyDrug StoreHome Medical Equipment Store
At Crosby's Drugs Inc., we deliver personalized, caring pharmacy and medical equipment services. Locally owned and operated, Crosby's has been upholding the health of our local Columbus community since 1954. We are a trusted compounding pharmacy and medical equipment supplier that can customize drugs, fit you with custom orthotics, help you with wound care and assist in finding the right medical equipment or supplies for your needs. Let us be your one-stop shop for all your medical and pharmaceutical needs today to ensure you reach your happiest, healthiest self!

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Crosby's Drugs Inc.
2609 N High St, Columbus, OH
43202, United States

Hours

Reviews

4.1
225 reviews
5 stars
139
4 stars
31
3 stars
14
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide personal care.

Mixed Experiences

While some reviews praised the service, others reported negative experiences, particularly regarding staff attitude and service delays.

Product Availability

Customers appreciated the unique products available, especially compounded medications and home health supplies, but some expressed frustration over stock issues and delivery delays.

Community Support

Several reviews emphasized the importance of supporting this local, family-owned pharmacy over corporate chains, noting its long-standing presence in the community.
  • DF
    Dian Fravel
    Dec 11, 2025
    5.0
    The staff was so welcoming, helpful, and wonderful. They were very efficient and willing to help with anything necessary. I highly recommend them Merry Christmas.
  • LB
    LaShawna Blanton
    Nov 22, 2025
    5.0
    My mom gets her incontinence supplies from Crosby's and they are always very helpful
  • MW
    Melissa Washington
    Nov 11, 2025
    5.0
    It's a pharmacy!!! They are nice people and you be IN AND OUT!!! I PICK MY MEDS UP HERE..... IT'S LIKE A MOM AND POP KINDA PLACE!!!
  • LB
    Lidian Barbosa
    Oct 15, 2025
    5.0
    Wry nice employees
  • SS
    SandySue Smiles
    Sep 22, 2025
    1.0
    These people had me nearly in tears. Went to fill a perscription for a blood pressure kit. As soon as I walked in, I was met by a lady at the counter by the door. Never even got to go to the pharmacy. Anyway, I was first told that "we don't bill insurance on the weekend". OK, so why are you open on the weekend. I had never been told such a thing by a pharmacy before. Anyway, then I was told that they dont THINK that they accept my type of insurance. I have Anthem BlueCorss/BlueShield Federal plan.......really? So the lady at the desk said "let me check with my manager". The lady manager came over and said "yeah, I dont think we accept that". She proceeded to provide me a list of medical supplies businesses that she said she knows that does take BC/BS. My question is...how do you know for a fact what other medical suppy companies accept my insurance, but you dont know if your own business accepts it? Lastly, I feel as though the original woman at the counter was trying everything in her power to not fill my perscription because she was examining my hard copy perscription with a fine tooth and comb by counting the months from when the perscription was written until now, which was 4 months ago. So, as you desperately dont want to fill my script, I will do as you say and take my business elsewhere.....just as soon as file a legal complaint against Crosby's. Please do not respond with your standard template of "we uphold high customer service standards..." or whatever the wording is, because clearly YOU DON'T. Just read all of the other 1 ☆ reviews this business has. What a shame.

Frequently Asked Questions About Crosby's Drugs Inc.

What services does Crosby's Drugs Inc. offer?

Crosby's Drugs Inc. offers personalized pharmacy services, drug compounding including veterinary compounding, custom orthotics, wound care, and provides durable medical equipment and supplies such as diabetic shoes and compression stockings.

Where is Crosby's Drugs Inc. located?

It is located at 2609 N High St, Columbus, OH 43202, USA.