Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
1,194 reviews
5 stars
715
4 stars
149
3 stars
78
2 stars
64
1 star
188
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
While many customers praised the kindness and professionalism of the clinical staff, several reviews highlighted issues with the front desk staff being rude and unhelpful.
Wait Times
Numerous reviews indicated long wait times, with some customers reporting waits of over two hours, leading to frustration and dissatisfaction.
Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a welcoming environment.
Service Efficiency
Some customers experienced efficient service once they were seen, but others noted disorganization and delays in the overall process.
- MSMorgan S4 days ago1.0If you are coming for anything relating to mental health (even if tied to worker’s comp/necessary for your claim) I highly suggest *not* coming here. The staff is generally friendly but felt poorly equipped to help with what I needed, particularly Dr. Kehres — he was extremely dismissive and had little sympathy/understanding of my situation. Months later and I am still struggling to get the help I need as a result of him brushing me off, when all I needed was a condition added to my claim that would have allowed me to receive psychological care. Coming here week after week added significant stress to my life and was ultimately for no reason.
- NJNae Jones4 days ago1.0Pam is R U D E !! She was rude from the start of me walking up to the desk. Everything she did was rude. Easily threw my paper at my to sign. When I confronted her about how rude she was being, she demanded she wasn’t rude. Was even rude to the door dash guy who was dropping off food !! Instead of being in the front I think Pal should be in back office 🤷🏽♀️
- LBLainie Bradshaw5 days ago5.0My daughter recently had a physical completed at the Columbus East office. The staff was efficient, thorough and kind. Tina was amazing and extremely helpful in handling our paperwork. I am grateful for her assistance!
- WBwalker mo goob beagle-beeJan 5, 20261.0Trashy. Garbage and spilled drink laying around. Very rude, front desk ladies. Had attitude towards me instantly. Got my information wrong and left me waiting for a long time before correcting it. I finally made it to the back for my drug screen. They made me empty my pockets in a lock box and didn't lock it. Leaving my stuff out to be stole by anybody. Glad I'll I needed was a drug test. They could barely handle that job......👎👎👎
- DADaniel AnangahJan 2, 20265.0Nice place and friendly staff..a nice lady Najma very respectful and professional..Jan/02/2026 Happy New Year and more blessings!
Frequently Asked Questions About Concentra Urgent Care
What types of medical services does Concentra Urgent Care provide?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing services.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 4849 East Main St, Columbus, OH 43213, USA.
Does Concentra Urgent Care have wheelchair accessible entrances?
Yes, Concentra Urgent Care has a wheelchair accessible entrance.
Is Concentra Urgent Care currently open for visits?
Yes, Concentra Urgent Care is currently open.
How can I contact Concentra Urgent Care by phone?
You can reach Concentra Urgent Care by calling +1 614-863-5188.
Does Concentra Urgent Care have an online presence?
Yes, you can find them on Facebook at Concentra Urgent Care, Instagram @concentrahealth, and Twitter @concentrahealth. Their website is https://www.concentra.com/urgent-care-centers/ohio/akron/columbus-east-urgent-care/.
What nearby medical facilities are close to Concentra Urgent Care?
Nearby medical facilities include US Health Works, OhioHealth Physician Group Colon and Rectal Surgery, Imaging and Mammography Services - Eastside Health Center, OhioHealth Physician Group Rheumatology, Eastside Medical Office Building, and Eastside Breast Health Center, among others.
Are there convenient places nearby for shopping or dining after visiting Concentra Urgent Care?
Yes, nearby places include 7 Days Dealz for discount shopping, Drive N Go Drive Thru for groceries, Nelly's Tacos for Mexican food, and Family Thrift for antiques.
How can nearby transit or service locations help me when visiting Concentra Urgent Care?
Nearby service locations like PNC ATM for banking, United Dairy Farmers and Speedway for convenience and gas, and Monro Muffler Brake & Service for automotive needs can assist with errands before or after your visit to Concentra Urgent Care.