Business Details
About
Medical Supply StoreMedical SuppliesOrthoticsWheelchairsHome Medical Equipment StoreMobility Equipment StoreMobility ScootersHospital Equipment & Supplies
Advanced Medical Supply provides medical supply sales and rentals in Columbus, OH with service throughout all of Central Ohio.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.4
172 reviews
5 stars
138
4 stars
7
3 stars2
2 stars0
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Rick and Lashionn for their exceptional service.
Product Selection
The business offers a wide range of medical supplies and equipment, with customers appreciating the variety and availability of items such as scooters, walkers, and lift chairs.
Inconsistent Experiences
While many reviews highlight positive experiences, some customers reported poor service and unresponsiveness, indicating a lack of consistency in customer care.
Professionalism
Several reviews noted the professionalism of the staff, particularly in assisting with insurance questions and providing thorough explanations of products.
Accessibility Issues
Some customers expressed frustration with difficulty in reaching the business by phone and reported instances of feeling ignored when visiting the store.
- JSJ StevensOct 23, 20251.0I visited them several years ago and it was a good experience, however, I have tried to call multiple times at different times of the day for over a week now and they simply will not answer the phone. I’ve even left messages for a return call. Not sure what’s going on but this is not good business practice.
- HAHanaa abdullahSep 27, 20251.0The customer service was really bad.
- EEEleanorSep 20, 20255.0The Best with ebony
- YJYvonne JonesSep 15, 20255.0The staff is knowledgeable about all insurance procedures; patient with providing information as related to your particular situation; and extremely positive while assisting you. We highly recommend Advanced Medical Supply for all mobility supplies!
- MLMy Blogged LifeAug 13, 20255.0I called hoping they would take my insurance, however they do not. Shawna, even though I could not be a customer, took time to answer my questions and also to clarify all of the conflicting information I've been getting from my insurance and the medical supply store I've been a customer of since 2012. Shawna is a prime example that all medical professionals should follow.
Frequently Asked Questions About Advanced Medical Supply
What types of medical equipment does Advanced Medical Supply offer?
Advanced Medical Supply provides an extensive range of durable medical equipment. Our inventory includes wheelchairs, walkers, knee walkers, canes, crutches, lift chairs, mobility scooters, and hospital beds. We also offer compression hosiery, orthotic braces, and numerous other medical aids to support various healthcare needs.
Do you provide delivery and setup services?
Yes, we offer comprehensive delivery services. This includes not only the delivery of your equipment but also professional setup at your location. Additionally, we provide instruction on the safe and effective use of your new medical equipment.
Can you help me choose the right medical equipment?
Certainly. Our experienced staff members are available to guide you through the selection process. We'll work with you to understand your specific needs and lifestyle, ensuring you receive the most suitable product for your individual requirements.
Do you accept insurance?
Yes, we accept Medicare, Medicaid, and most commercial insurance plans. Our team manages the insurance verification and billing process on your behalf, simplifying the acquisition of your medical equipment.
What types of lift chairs do you offer?
We stock a diverse selection of lift chairs from reputable manufacturers such as Golden Technologies and Pride Mobility. These chairs are available in various sizes, styles, and fabrics. Our team is dedicated to ensuring a proper fit for optimal comfort and support. We invite you to visit our showroom to view and test our lift chair options.
What other healthcare supplies do you carry?
In addition to medical equipment, we offer a wide array of healthcare supplies. Our inventory includes bathroom safety equipment, diabetic and foot care products, incontinence supplies, and many other essential healthcare items from well-known brands.
Do you offer equipment for short-term recovery?
Yes, we provide both purchase and rental options for medical equipment. This flexibility allows us to accommodate your needs whether you require equipment for short-term recovery or long-term care.
Are your staff trained to ensure proper fit for braces and compression wear?
Indeed, our staff members are trained to ensure accurate and comfortable fitting of all orthotic and compression products. This expertise helps maximize the therapeutic benefits of these items for our customers.
Do you work with healthcare professionals?
Yes, we collaborate closely with various healthcare professionals. Our services are trusted by physicians, physical therapists, hospice caregivers, and other healthcare providers throughout the Central Ohio region.
What types of mobility scooters do you offer?
We offer a comprehensive range of mobility scooters, including compact travel models, full-size scooters, and heavy-duty options. Our team will assist you in selecting the most appropriate scooter based on your mobility requirements, lifestyle, and budget constraints. We encourage you to visit us for a personal demonstration of our mobility scooter options.
What types of medical equipment does Advanced Medical Supply offer?
Advanced Medical Supply offers a wide range of durable medical equipment including wheelchairs, walkers, knee walkers, canes, crutches, lift chairs, mobility scooters, hospital beds, compression hosiery, orthotic braces, and other medical aids.
Does Advanced Medical Supply provide delivery and setup services?
Yes, they offer delivery and professional setup at your location, along with instructions on the safe use of the equipment.
Can Advanced Medical Supply help me choose the right medical equipment?
Yes, their experienced staff assist customers in selecting equipment tailored to individual needs and lifestyles.
What payment options does Advanced Medical Supply accept?
They accept cash, checks, Discover, MasterCard, and Visa as payment options.
Does Advanced Medical Supply accept insurance?
Yes, they accept Medicare, Medicaid, and most commercial insurance plans, managing verification and billing processes for customers.
What are the store hours for Advanced Medical Supply?
The store is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays and major holidays.
Does Advanced Medical Supply offer equipment rentals?
Yes, they provide both purchase and rental options for medical equipment to accommodate short-term recovery or long-term care needs.
Which nearby healthcare facilities can assist customers visiting Advanced Medical Supply?
Customers can access nearby facilities like NovaCare Rehabilitation for physical and occupational therapy and Walk In Urgent Care for emergency and medical services.
What nearby dining options are available around Advanced Medical Supply?
Nearby dining includes New Fortune China and Fortune China for Chinese cuisine, Tropical Smoothie Cafe for smoothies and fast food, and O'Toole's Irish Pub & Grill for a casual pub experience.
Are there other useful nearby service providers for customers visiting Advanced Medical Supply?
Yes, customers can also visit nearby businesses like Doctors Pharmacy for prescriptions, Style Masters or California Concept for beauty services, and Wholesale Gadget And Repair for IT and phone services.