Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
1,988 reviews
5 stars
1,542
4 stars
210
3 stars
69
2 stars
45
1 star
122
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is consistently described as friendly, professional, and courteous, contributing to a positive experience for many customers.
Cleanliness
The facility is noted for being clean and well-maintained, enhancing the overall customer experience.
Service Efficiency
While many customers appreciate the fast service, there are frequent mentions of long wait times, indicating a need for improved efficiency during peak hours.
Customer Care
Customers frequently highlight the caring and supportive nature of the staff, making them feel comfortable during their visits.
Mixed Experiences
Some reviews indicate dissatisfaction with specific staff interactions, particularly with certain doctors, suggesting inconsistency in service quality.
- KAKarl Allspach2 days ago2.0Tell them if they intentionally pump their bp testing cuff up too high. That’s some bs right there. I’ve never been intentionally hurt by anyone in the medical field before, but as soon as I made the comment that it hurts she told me all about 200 psi was totally normal when checking people that have high blood pressure. She should be fired. 200 psi is not cool.
- RCRodney CartnerNov 17, 20251.0I went for a DOT physical for work. I got through the whole process all the way to the end I needed a paper filled out by my doctor because I take insulin instead of letting me know at the beginning. They waited till the end now I have to get this paper filled out and I have to go through the whole thing again and be charged again. What a scam they got run in there we couldn’t have started the whole thing off with that. I’ll never go back and I’ll never suggest anyone go there
- ASA SNov 15, 20251.0Trash facility. Front desk staff are extremely rude, especially Gabby. Doctor sucks, he wouldn’t medically clear me for a job even though I have glasses. He made me go out of my way to get contacts in addition to my glasses. Concentra also refused to schedule me for a stress test after I missed the first 2 appointments, completely ignoring I’m out of state, the first one was scheduled on the same day I had interviews, and the second one was before my contacts were ready. Because of them I’m out of the hiring cycle for a job with the City of Cleveland.
- CAchandler aitkenNov 10, 20251.0One star is too much. I arrived at 3pm for a simple drug screen. The office had about 15 people, in which 6 people had drug screens only. It appeared to be over staffed with the walkie talkies in their hands. If the staff spent more time focusing on their role instead of goofing-off they could complete the work they were hired for. I did not leave until 5pm and people came in after me and left before i did.
- EBEbony BunnNov 3, 20255.0The waiting area is clean, no dust or cobwebs, and the lighting is well lit. The chairs are set apart from each other so the clients aren't sitting on top of one another. I like the sign in method where the clients sign in on a clipboard, then a text is sent out to their cellphone to fill out forms. The young gentleman at the check in window was very polite and well spoken. I did a drug screen and the bathroom that I used was extremely clean and no smells. The medical assistant who conducted my drug screen was polite and gave clear concise instructions.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 5500 S Marginal Rd, Cleveland, OH 44103, US.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. Holiday hours vary; for example, they close on November 27, December 25, and January 1, but open from 8:00 AM to 3:00 PM on December 24.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care wheelchair accessible?
Yes, Concentra Urgent Care has wheelchair accessible restrooms, though there are no regular restrooms.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the link provided in their featured message for workers comp injury consultation.
What languages are supported at Concentra Urgent Care?
Services at Concentra Urgent Care are provided in English.
Which nearby gym can clients visit before or after their appointment at Concentra Urgent Care?
Clients can visit the Cleveland Boxing Club, a nearby gym offering boxing classes, located close to Concentra Urgent Care.
Can visitors combine a trip to Concentra Urgent Care with a visit to any local park?
Yes, Columbia Park is a nearby public plaza and park where visitors can relax before or after their appointment at Concentra Urgent Care.
What nearby retail options are available for customers visiting Concentra Urgent Care?
Nearby retail options include the Tom James Company, a formal wear and designer clothing store, useful for clients interested in shopping near Concentra Urgent Care.