Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.0
1,259 reviews
5 stars
763
4 stars
160
3 stars
92
2 stars
56
1 star
188
What are people saying?
AI-generated from recent customer reviews
Wait Times
Many customers reported excessively long wait times, often exceeding expectations, leading to frustration.
Staff Professionalism
Feedback on staff professionalism was mixed; while some praised courteous and helpful staff, others reported rudeness and unprofessional behavior.
Facility Cleanliness
Several reviews highlighted concerns about the cleanliness of the facility, with specific mentions of unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some praising the friendliness and efficiency of staff, while others noted a lack of care and poor communication.
Efficiency
While some customers experienced quick service, many expressed dissatisfaction with the overall efficiency of the processes, citing disorganization and delays.
- CFcarla F7774 days ago5.0It took around 1 1/2 -2 hours for a DOT physical and drug test. Everyone was nice and professional. I’d go back there if I had to do it all again.
- EQEmerald Queen6 days ago5.0i had several vists to Concentra in Sharonville both times I was greeted warmly and all of questions were answered expeditiously and accurately that was all at the front desk, I was called to the back greeted and check on with excellent beside Manner by Two different Techs on Two separate occasions there customer Service at Both my vists was TOP Tier they were understanding and apologetic about having to complete the task at they exceeded my expectations for both encounters Kudos and KEEP Up the Great work Concentra in Sharonville!!,🥳🥳🥰🥰💉💉👏👏
- RHRebecca HarrisNov 17, 20255.0Everyone was very Friendly and Professional. I had never been there before but definitely would recommend and go back.
- LMLesa MathewsNov 12, 20255.0Went in for a medical screening for employment. Everyone was so nice and welcoming. Definitely recommend. Very clean environment. I didn't wait very long and the exam went pretty quick. Thank you guys.
- MPMatthew PowersNov 3, 20251.0Waited 90 mins for a “Rapid” drug test. Was informed AFTER I took test that their machine is down and my results will be posted in 2-3 days….
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Cincinnati offer?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care on weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
Are there any holiday closures or special hours at Concentra Urgent Care?
Yes, the clinic is closed on November 27, December 25, and January 1. On December 24, it operates from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible entrances and restrooms?
The location has a wheelchair accessible entrance but does not have restrooms or wheelchair accessible restrooms available on-site.
How can local employers set up an account with Concentra Urgent Care for occupational health services?
Employers can set up an account by visiting Concentra's workers' compensation injury consultation page via the featured message link.
What nearby locations can I visit before or after my appointment at Concentra Urgent Care?
You can visit nearby places like Escape Room Family for entertainment, Patterson Dental for dental services, or Office Furniture Source if you're shopping for office equipment.
How might nearby medical or health-related businesses benefit visitors to Concentra Urgent Care?
Nearby businesses such as Natural Dental Arts and Reliable Medical-Cincinnati provide complementary dental and medical supplies or services, making it convenient for patients coordinating multiple health needs.
What transportation or business service locations are near Concentra Urgent Care?
Nearby transportation and business services include UPS Freight for cargo needs and Organized Living, a coworking space, which can assist business visitors.