Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being friendly, professional, and knowledgeable, contributing to a positive experience.
Efficiency
Many reviews highlighted the quick service and efficient processes, although some noted longer wait times on occasion.
Cleanliness
The facility received positive remarks for being clean and well-maintained, enhancing the overall customer experience.
Customer Service
Overall, customers appreciated the accommodating and respectful treatment they received, although there were isolated complaints about specific interactions.
Mixed Wait Times
While many customers experienced short wait times, some reported longer waits, particularly for specific services like doctor consultations.
CW
Cade Williams
Nov 15, 2025
5.0
I am very grateful for the help, care, and instruction that I received after experiencing a work place injury. Concentra staff were very kind, answered questions, and made the process easy. Dr. Rapking and nurses took excellent care of my injury, listened to my concerns, answered questions, gave me good directions, and provided me with plenty of supplies for the recovery process. Thank you all for helping me when I needed it !!!
SE
Sarah Ertel
Nov 11, 2025
5.0
It’s been my 2nd time going for a drug test and I was never disappointed. Friendly staff and quick delivery of results!
SO
Sarah Olmedo
Nov 10, 2025
5.0
They had me in and out in a reasonable time frame. Very professional and friendly.
LA
Liz Artis
Nov 10, 2025
5.0
Everyone was very polite and the service was super fast and definitely a clean environment.
CW
Clarence Willis
Nov 3, 2025
1.0
The nurse told me I was rude and disrespectful. With a very nasty voice. I asked the Dr. what’s going on. He told me to calm down six times. I was not upset anytime at all. I’m 65 and this was worse enter action with medical personnel.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 4623 Wesley Ave, Ste. C, Cincinnati, OH 45212, USA.
What are the operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Concentra Urgent Care have facilities accessible to those needing restrooms or wheelchair compliant restrooms?
No, Concentra Urgent Care does not have a restroom or a wheelchair accessible restroom.
What languages are spoken at Concentra Urgent Care?
Services are provided in English.
How can employers set up accounts for workers' compensation injury consultation at Concentra Urgent Care?
Employers can set up accounts by visiting the specific link provided in the featured message which directs to the workers' comp injury consultation setup.
What nearby medical centers or clinics can customers visit before or after their appointment at Concentra Urgent Care?
Nearby medical centers include The Kidney & Hypertension Center, Azura Vascular Care Cincinnati, and Visiting Physicians Association, offering additional healthcare services.
Are there any nearby community services or non-profit organizations worth visiting near Concentra Urgent Care?
Yes, there are several nearby community organizations such as The Buckeye Ranch, Most Valuable Kids of Greater Cincinnati (MVK), and Down Syndrome Association of Greater Cincinnati.
What nearby retail or service places might customers of Concentra Urgent Care find convenient?
Customers may find nearby places like Portaluca boutique for clothing, Sherwin-Williams Paint Store for home improvement, and Rent-A-Center for electronics convenient during their visit.