Perfect staff, very welcoming. Enjoy my yearly visits here.!!☺️
BB
Brandi
Jan 24, 2024
5.0
Dr. Borntrager is great. He always explains things thoroughly. Amazing staff.
AC
Amber Rosier Pink Zebra Independent Consultant
Jul 22, 2020
1.0
Typically I would give them a 5 star rating as I was going there for YEARS. But today when I called to try to make an appt because I woke up with minimal vision in my right eye,I was told first available was mid August. I began to explain to the person that answered what the problem was (I am diabetic with high blood pressure), and to ask if they have a list in case anyone canceled. Before I could get a statement out she cut me off to say “you are in the same boat as a lot of people right now “. So I began to ask if they recommended I see a physician or another eye doctor and she cut me off again to say “you do whatever you have to do”.
I realize that right now personnel are extremely stressed. I by no means was trying to gain her pity or get an earlier appt. but I have NEVER in my years coming here been treated like my health and vision was absolutely meaningless. I as well as my 4 children have been seen yearly here for multiple years. I’m reminded every year that my insurance is the best they’ve ever seen well... I’m sorry that I, as a patient, didn’t fit your criteria for compassion today. I wish you well... but it won’t be with me as a patient.