Concentra Urgent Care

4.4
730 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
4449 Whipple Ave NW, Canton, OH
44718, United States

Hours

Reviews

4.4
730 reviews
5 stars
546
4 stars
63
3 stars
33
2 stars
20
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and courteous.

Efficiency

Many reviews highlighted quick service and minimal wait times, although some noted longer waits during busy periods.

Cleanliness

The facility was frequently described as clean and well-maintained, contributing to a positive experience.

Mixed Experiences with Wait Times

While some customers experienced quick visits, others reported long wait times, leading to frustration.

Service Quality

Overall, customers appreciated the quality of care and attention to detail provided by the staff.
  • HR
    Hope Raye
    Nov 14, 2025
    2.0
    I hate when my agency sends me here. 2 hours for a fit test and urine panel. And I arrived here as they opened the doors. The staff is nice but the wait time is ridiculous
  • RK
    Randall King
    Nov 10, 2025
    4.0
    It was great once I got to the back, but the wait time long. The staff were all professional and polite. Great experience over all.
  • JH
    Jacob Huffman
    Nov 10, 2025
    5.0
    Friendly staff and quick turnaround. I was able to get in and out very quickly but also with great customer service.
  • GH
    Gregg Harris
    Nov 3, 2025
    5.0
    Staff and my Doctor was Awesome 👌 Even on a Friday after I'm sure was a busy week Still very patience with me!!! So Thanks again To the crew at North Canton Concetra...👍🏿 (PS- I had a bunch of pictures but my phone crashed Saturday night and this is a new one) 😪
  • JG
    Jeff Green
    Oct 27, 2025
    1.0
    Sat there for over 2 hours watched people come in and go around me the Dr only gave me a 30 day physical card my work said no they should have given me a 1 year because we had another employee do the same thing the day before and she got a 1 year card so that tells me your ripping my company off I’ll never come back went to another Dr office and they gave me a 1 year your place is a money trap

Frequently Asked Questions About Concentra Urgent Care

What are the operating hours of Concentra Urgent Care in Canton, OH?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and is closed on weekends.

Is Concentra Urgent Care open on holidays?

Concentra Urgent Care is closed on major holidays such as November 27, 2025, December 25, 2025, and January 1, 2026. It has reduced hours on December 24, 2025, operating from 8:00 AM to 3:00 PM.