Dental Express

3.9
1428 reviews

About

Dentist

Location

Dental Express
6540 South Ave, Boardman, OH
44512, United States

Hours

Reviews

3.9
1,370 reviews
5 stars
835
4 stars
141
3 stars
60
2 stars
50
1 star
284

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and caring during their visits.

Wait Times

Several reviews mentioned long wait times, both for appointments and in the waiting room, leading to frustration among patients.

Billing Issues

Customers reported confusion and dissatisfaction with billing practices, including unexpected charges and poor communication regarding insurance.

Quality of Care

While many patients appreciated the quality of dental work and the kindness of the dentists, some expressed concerns about rushed procedures and lack of thoroughness.

Customer Service

Numerous reviews highlighted poor customer service, particularly regarding appointment scheduling and phone responsiveness.
  • AK
    Alyx Keys
    Oct 20, 2025
    3.0
    only giving a 3 star because of the sweet lady who filled my teeth. the person drilling did NOT wait for the medicine to work. 3 separate times she stopped to add medicine without waiting. the nurse after confirmed it was because they did not wait for the meds to drill into my teeth. it HURT. i have had sensitivity during fillings, this was not it. very kind woman who filled them however! i think the young woman drilling my teeth was in a rush. she didn't even stop to get more novocain. she used something else when she ran out. i was told, and i quote, "my struggling is making the medicine not work" no. the medicine didn't work because it wasn't given time to do so. aside from this issue, the practice is fine.
  • NH
    Nique Hopkins
    Oct 20, 2025
    1.0
    Very bad service they over booked with there appointments there is nobody there to pick up the phone you have to leave a message and they will call you back if you can go to the warren location there better…. I can’t go into great details with my service here at the dentist if you dnt believe just try it out for yourself lol…..
  • JC
    Jack Croyle
    Oct 20, 2025
    2.0
    Will avoid this place moving forward. Got 3 bills for the same service that were always covered by my insurance with my previous dentist. No changes to my insurance. Called to ask why I owed a 3rd payment, and received now 3 different reasons. They refused to mail any proof they even ever charged my insurance so I'm pretty sure I paid entirely out of pocket. The hygienist and dentist were nice so they are the reason I'm not giving just 1 star.
  • KC
    Karolina de Coulon
    Oct 13, 2025
    5.0
    Everybody is always nice and they take care of you.
  • MT
    Michele Taggart
    Sep 10, 2025
    5.0
    Had to have 2 crowns done and the staff was very professional. The dentist did a great job and everyone who works there has been wonderful.👏👏👏👏

Frequently Asked Questions About Dental Express

What are the operating hours of Dental Express in Boardman, OH?

Dental Express is open Monday to Wednesday from 8:00 AM to 5:00 PM, Thursday from 8:30 AM to 5:00 PM, and Friday from 8:00 AM to 12:00 PM. It is closed on Saturdays and Sundays, with some select Fridays open as additional hours.

Where is Dental Express located in Boardman?

Dental Express is located at 6540 South Ave, Boardman, OH 44512, USA.