Dental Express

3.8
1431 reviews

About

DentistNorth American Dental Group

Location

Dental Express
6540 South Ave, Boardman, OH
44512, United States

Hours

Reviews

3.9
1,373 reviews
5 stars
833
4 stars
142
3 stars
61
2 stars
50
1 star
287

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including difficulty reaching staff and long wait times for appointments.

Staff Professionalism

While some reviews highlighted friendly and professional staff, others noted inconsistency in care and communication.

Cleanliness

Several reviews criticized the cleanliness of the office and equipment, describing it as filthy and unsanitary.

Appointment Management

Customers expressed frustration with appointment scheduling, including being dropped for missed appointments and long wait times.

Quality of Care

Despite negative experiences, some customers praised the quality of dental work and the kindness of certain staff members.
  • KA
    Kandice Aikens
    6 days ago
    3.0
    Lobby was packed. I came in and signed at the front desk. Neither of the 2 people at the desk acknowledged me. So I sat down only to look up 15 minutes later when an older man was complaining about having to check in at a kiosk. My self and another man behind me did not check into this kiosk. Because no one told us to and it's against a wall away from your eye site when you come in or go to sit down.
  • DA
    Diala Aburahma
    Dec 11, 2025
    1.0
    Went here for many years and they were great until they weren’t. I called about 16 times and spoke with the same people regarding a reoccurring bill for a treatment I decided to not do. Now I get a bill for $800 every month and still call to get it fixed. I got a bank and credit card company to provide proof that I didn’t get the service and don’t have to pay and still no one has fixed it. It’s a shame.
  • ED
    Eric Domascieno
    Dec 5, 2025
    1.0
    Staff very rude!!! Wouldn’t let anyone go back with patient. Had an attitude do not recommend this place at all! My bf is getting all his teeth pulled and had no compassion nothing.OFFICE IS FILTHY , employees blasting music at the front desk. Tools are nasty! I would not recommend this place to ANYONE!!!! We go to dental express Nile’s and they’re excellent . But this boardman office is sickening 🤮🤮🤢🤢🤢 very trashy employees. Take it how u want it! Save yourself time and stay out of this office!
  • AK
    Alyx Keys
    Oct 20, 2025
    3.0
    only giving a 3 star because of the sweet lady who filled my teeth. the person drilling did NOT wait for the medicine to work. 3 separate times she stopped to add medicine without waiting. the nurse after confirmed it was because they did not wait for the meds to drill into my teeth. it HURT. i have had sensitivity during fillings, this was not it. very kind woman who filled them however! i think the young woman drilling my teeth was in a rush. she didn't even stop to get more novocain. she used something else when she ran out. i was told, and i quote, "my struggling is making the medicine not work" no. the medicine didn't work because it wasn't given time to do so. aside from this issue, the practice is fine.
  • JC
    Jack Croyle
    Oct 20, 2025
    2.0
    Will avoid this place moving forward. Got 3 bills for the same service that were always covered by my insurance with my previous dentist. No changes to my insurance. Called to ask why I owed a 3rd payment, and received now 3 different reasons. They refused to mail any proof they even ever charged my insurance so I'm pretty sure I paid entirely out of pocket. The hygienist and dentist were nice so they are the reason I'm not giving just 1 star.

Frequently Asked Questions About Dental Express

What are the operating hours of Dental Express in Boardman, OH?

Dental Express is open Monday to Wednesday from 8:00 AM to 5:00 PM, Thursday from 8:30 AM to 5:00 PM, and Friday from 8:00 AM to 12:00 PM. It is closed on Saturdays and Sundays, with some select Fridays open as additional hours.

Where is Dental Express located in Boardman?

Dental Express is located at 6540 South Ave, Boardman, OH 44512, USA.