Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.9
84 reviews
5 stars
82
4 stars1
3 stars0
2 stars0
1 star1
- JHJill HarrisOct 4, 20255.0I’m so grateful for the amazing caregivers from The Key. From the very beginning, they took the time to interview us and truly specialize in finding the perfect fit for my mom. Their caregivers are not only reliable and professional, but they’ve also enriched my mom’s life in so many ways while giving me more quality time with my family. One example that really touched me: the other night my family and I came over for pizza at my mom’s house. Her caregiver had already made a tray of deviled eggs for us to snack on before dinner. It was such a thoughtful and unexpected gesture, and it meant so much to all of us. The Key has been a blessing for our family, and I can’t recommend them highly enough for anyone looking for compassionate, dedicated care for their loved ones.
- KRKaren RonningenOct 3, 20255.0Mandy, Laura, Kierra and everyone else have been so supportive and kind during a difficult transition for my dad. My step-mom needed help and they have been wonderful
- SVSusan VogtOct 2, 20255.0This service is absolutely fantastic. It’s enabling our 92 year old mother to remain in independent living as they assist her with small, but important, tasks that can’t be neglected. The staff that attend her, know her and she enjoys their visits. This service allows my siblings and I to relax and know her needs are fully met. If you have a loved one at the Deupree House in Hyde Park, please consider this caring service!
- DSdoug schneiderOct 2, 20255.0my wife and I have had a fantastic experience with The Key. Ashley, our care manager, answered all my questions as soon as I called and she is superb. we also have a wonderful caregiver for my wife, Cynthia, who is reliable, kind, flexible, charming to interact with, and who does a great job helping my wife. The Key is just a great organization to work with.
- MGMike GuyOct 1, 20255.0Ashley is our Dad’s caregiver and she does an amazing job! Aging parents can create a rollercoaster of health and care challenges. we are so blessed to have Ashley provide him trusted support and good company! We are so glad to have The Key help with his care program! Their communication, support and flexibility with problem solving is excellent!! Highly recommend!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of home care services does TheKey - Senior Home Care provide?
TheKey offers in-home care, respite care, senior personal care, elder care, and companionship services with a focus on a healthy mind, body, and spirit through their Balanced Care Method.
How can I contact TheKey - Senior Home Care for care inquiries?
You can reach TheKey by phone at +1 513-940-5708 or email careteam@thekey.com for care-related questions or support.
What are the operating hours of TheKey - Senior Home Care?
TheKey is available 24/7, all day and night, including weekends and holidays.
Does TheKey - Senior Home Care accept long-term care insurance?
Coverage depends on your individual policy. TheKey is an approved provider with most major long-term care insurance carriers and offers assistance navigating claims.
How does TheKey protect clients and caregivers from COVID-19?
TheKey follows CDC guidelines and local protocols, offers PPE to caregivers, and most staff and caregivers are fully vaccinated.
What are the advantages of choosing a home care agency like TheKey over a private caregiver?
TheKey offers insured, reliable caregivers with managed scheduling, payroll, background checks, and back-up caregivers for consistent, safe care.
What nearby financial services can I visit when coming to TheKey in Blue Ash?
Nearby financial advisors include Octavia Wealth Advisors, Commas, Midwest Financial Partners, and Raymond James & Associates, which can help with financial planning alongside care services.
Are there any healthcare or medical-related businesses near TheKey - Senior Home Care?
Yes, there are nearby healthcare providers like Cincinnati Eye Institute (ophthalmology), Ingenovis Health, and VitalSolution specializing in anesthesiology and cardiology.
What local amenities like supermarkets or pharmacies are close to TheKey's location?
Kroger Landings is nearby, offering supermarket and pharmacy services convenient for clients and families visiting TheKey in Blue Ash.
How can nearby business centers like The Landings benefit TheKey clients or visitors?
The Landings is a local event planning and business center that clients or visitors might use for meetings, events, or gatherings connected with care planning or family support.