KK
Katrina Koly
Jul 26, 2025
I went here at the end of May/beginning of June 2025, advised them it was my first time going to a dentist since I was pregnant with my son (about 5 years ago), that I knew I would have cavities, and that I’m not super comfortable with dentists for personal reasons.
On 5/28/2025 I got a cleaning, and they scheduled me to come back on 6/2/2025 to get ALL 7 of my fillings done at once. I come back, the doctor has the staff do all of them at once, and does not say that it would be better to do it in phases/sections. I get my fillings done and leave, thinking everything was fine.
I’m using the sensodyne toothpaste they recommended to me and am flossing regularly. They told me there would be “sensitivity” for maybe a couple weeks. 2 weeks later I am back in the office because my top left back tooth is in extreme pain. I’m talking radiating, throbbing, you-can’t-go-to-sleep-pain and Tylenol barely takes the edge off.
They have me come in on a Monday for an emergency visit, and they tell me that the filling is cracked, and it’s because they did not “get all of the moisture out” when they did the filling the first time. I have to come back the following day to get the filling removed and redone because they wouldn’t do it that day.
The doctor comes in the very next day while I’m sitting there on the chair, in pain, waiting to be numbed and says “see this is why I don’t like doing so many fillings at once”, as if it was my fault that he let his scheduling team set that up, and as if I was to blame for him choosing to do all these fillings at once. It made me uncomfortable but I figured if they fix the issue and I’m no longer in pain and the tooth is okay, I’ll brush it off. They redo the filling, don’t charge me for it, and I leave.
Fast forward to today, I’ve been dealing with some intermittent pain and sensitivity, nothing like what it was before, but I noticed I was still sensitive to liquid regardless of if was hot, cold, or lukewarm. Last night I started getting the same type of pain as I did when the filling cracked. I take some Tylenol and decide to monitor and see if it gets and better or worsens. It gets significantly worse as the day goes on.
It’s now 7:45pm, I drove nearly an hour for an emergency dentist visit, only for them to tell me that the previous dentist (stone creek) did too large of a filling and it has now damaged the nerve in that tooth. I can either pay to have it extracted or get a root canal. Oh, and that has to be paid out of pocket, up front, regardless of what I do.
Currently I am looking at over $3,000 to get the root canal and filling done, just to get me out of pain. Then I will have to get a crown put on this week, which is easily another $1,500.
I am paying THOUSANDS of dollars that I truly do not have right now to fix the mistake Stonecreek Dental made. They took a simple cavity, ground it down so far and messed up the first filling so that it cracked, and then ground it down some more and filled it a second time, only to permanently damage my nerve. I was never informed that what they were doing could potentially damage the nerve. They told me the cavity “wasn’t big enough to need a full root canal”, instead they caused it to need one and now I have to do what I can to save this tooth.
Tl;dr stonecreek dental failed me as a patient and created a severe dental issue that I now have to pay thousands of dollars to resolve.
And let’s be honest, we all know they aren’t going to reimburse me for what I have to pay now due to their error, or the several hundred I spent initially for the fillings at their location.
Today is also my birthday, so thanks for the worst birthday gift ever. Stay away from here.
As of 08/03/2025 I have been in contact with the office for nearly a week regarding this matter. They have been sent over the X-rays and contact information for the dentist who fixed their botched filling. I’ve had to follow up with them once already because they did not give an update when they said they would. I have multiple proofs of payment to provide still too.